Avaya 2033 IP Conference Phone User's Guide

Avaya 2033 IP Conference Phone User GuideAvaya Communication Server 1000Document Status: StandardDocument Version: 05.01Part Code: NN43111-100Date: Ma

Regulatory and safety information10Regulatory and safety informationTable 1: EMCJurisdiction Standard DescriptionUnited States FCC CFR 47Part 15Class

Regulatory and safety information11Note 1a: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

Regulatory and safety information12interference. Install and use the equipment according to the instruction manual.Other Safety Approvals: • IEC 60950

Regulatory and safety information13DenAn regulatory notice for Japan

About the Avaya 2033 IP Conference Phone14About the Avaya 2033 IP Conference PhoneThe Avaya 2033 IP Conference Phone brings voice to the audio confere

About the Avaya 2033 IP Conference Phone15Figure 1 shows the Avaya 2033 IP Conference Phone.Figure 1: Avaya 2033 IP Conference Phone

About the Avaya 2033 IP Conference Phone16Extension microphonesThe Avaya 2033 IP Conference Phone supports up to two extension microphones that extend

About the Avaya 2033 IP Conference Phone17Telephone controlsUse the Volume control buttons to adjust the volume of the ringer and speaker.Use the Mute

About the Avaya 2033 IP Conference Phone18Use the Goodbye key to terminate an active call.Press the Hold key to put an active call on hold. Press the

About the Avaya 2033 IP Conference Phone19Press the Services key and use the Navigation keys to access the following items:• Telephone Options:— Volum

© 2013 Avaya Inc. All Rights Reserved.NoticeWhile reasonable efforts have been made to ensure that the information in this document is complete and ac

About the Avaya 2033 IP Conference Phone20Telephone displayThe Avaya 2033 IP Conference Phone has two display areas:• The upper display area contains

About the Avaya 2033 IP Conference Phone21Soft keysThe Avaya 2033 IP Conference Phone has three soft keys. A maximum of 10 functions can be assigned t

About the Avaya 2033 IP Conference Phone22Table 3 lists the telephone state corresponding to the status indicator.The idle telephone display also indi

About the Avaya 2033 IP Conference Phone23Your system administrator defines your initial SCPW. Contact your system administrator for detailed informat

About the Avaya 2033 IP Conference Phone248. Press the Select key to accept the new password.Note: If you are locked out of your Avaya 2033 IP Confere

Connect the Avaya 2033 IP Conference Phone components25Connect the Avaya 2033 IP Conference Phone componentsBefore you beginNote: Your Avaya 2033 IP C

Connect the Avaya 2033 IP Conference Phone components26Steps1. Connect one end of the CAT5 Ethernet cable to the network interface located on the back

Connect the Avaya 2033 IP Conference Phone components27Figure 6: Avaya 2033 IP Conference Phone connections3. To connect an extension microphone, run

Configure options on the Avaya 2033 IP Conference Phone28Configure options on the Avaya 2033 IP Conference PhoneThe Avaya 2033 IP Conference Phone Se

Configure options on the Avaya 2033 IP Conference Phone29Use the Telephone Options menuTo use the Telephone Options menu: 1. Press the Services key. 2

distribute in any way any content, in whole or in part, including any code and software unless expressly authorized by Avaya. Unauthorized reproductio

Configure options on the Avaya 2033 IP Conference Phone30Adjust volumeTo adjust the volume, press the Services key, select Telephone Options and selec

Configure options on the Avaya 2033 IP Conference Phone31To adjust Speaker volume:4. Choose one of the following:— Press the Select key to save the vo

Configure options on the Avaya 2033 IP Conference Phone32To adjust the Buzzer volume:4. Choose one of the following:— Press the Select key to save the

Configure options on the Avaya 2033 IP Conference Phone33Adjust display screen contrastTo adjust the LCD screen contrast, press the Services key, sele

Configure options on the Avaya 2033 IP Conference Phone34Select a languageThe display is available in multiple languages. To choose a language, press

Configure options on the Avaya 2033 IP Conference Phone35To select a date/time format:Select Local DialPad ToneThe Local DialPad Tone option enables a

Configure options on the Avaya 2033 IP Conference Phone36View Set InformationThe following telephone-specific information appears in the Set Infooptio

Configure options on the Avaya 2033 IP Conference Phone37Select Ring typeThe ring type option sets the telephone’s ring tone. To choose a ring type, p

Configure options on the Avaya 2033 IP Conference Phone38Select Call TimerThe call timer measures how long you are on each call.To enable or disable t

Configure options on the Avaya 2033 IP Conference Phone39To configure Live Dial Pad:1. Press the Up/Down navigation keys to scroll and highlight Live

Revision history4Revision historyMarch 2013Standard 05.01. This document is up-issued to support Avaya Communication Server 1000 Release 7.6.November

Make a call40Make a callThis section describes features associated with making a call. You have several ways to make a call from an Avaya 2033 IP Conf

Make a call41Use PredialUse the Predial feature to enter, preview, and edit numbers before dialing.To use Predial:To edit a Predialed number:3. Press

Make a call42Activate Ring AgainUse the Ring Again feature if you receive a busy tone or if there is no answer. Your IP Phone rings when the person yo

Make a call43To deactivate Ring Again before notification:Redial last number calledUse the Last Number Redial feature to automatically redial the last

Make a call44To create a Speed Call number:To make a Speed Call:1. Press the Speed Call Controller (SpcCtl) key. The triangular icon flashes, indicati

Make a call45Make a System Speed CallUse the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your tele

Answer a call46Answer a callEach incoming call causes the telephone to ring and the Message Indicator lamps to flash.To answer a call:Press the Line (

While on an active call47While on an active callThis section describes features available during an active call.Place a call on holdUse the Hold featu

While on an active call48To return to the original call, if the transfer is incomplete:Use Timed Reminder RecallUse the Timed Reminder Recall feature

While on an active call49If the transferred call is not answered, your telephone rings.Use Call ParkUse the Call Park feature to hold temporarily (par

Revision history5April 2005Standard 1.00. This document is a new document for Communication Server 1000 IP Audio Conference Phone 2033.

While on an active call50To park a call on the System Park DN or your own DN:To park a call on a DN other than the System Park DN or your own DN:To re

While on an active call51Record a Calling Party NumberUse the Calling Party Number feature to record a caller’s number, or to charge a call to an acco

While on an active call52To activate Call Trace:1. Press the Transfer (Trans) key or the Conference (Conf) key.2. Dial the Special Prefix (SPRE) code

While away from your desk53While away from your deskThis section describes features that are used when you are away from your desk.Use Call ForwardUse

While away from your desk54To reinstate Call Forward to the same number:Use Internal Call ForwardUse Internal Call Forward to allow only calls origina

While away from your desk55To activate Remote Call Forward:1. Press the Line (DN) key.2. If calling from a telephone outside the system, dial your dir

While away from your desk56To deactivate Remote Call Forward:Secure your telephoneThe Electronic Lock feature is used to prevent others from making ca

While away from your desk57To lock your telephone:To unlock your telephone:1. Press the Line (DN) key.2. Dial the Electronic Lock Activate FFC.3. Dial

While away from your desk58or4. Choose one of the following:— If dialing locally, press the Goodbye key.— If dialing the FFC remotely, dial your DN.

Talk with more than one person59Talk with more than one personThis section describes features that enable conversations between more than two people.N

Contents6ContentsRegulatory and safety information . . . . . . . . . . . . . . . . . . . 10About the Avaya 2033 IP Conference Phone . . . . . . . .

Talk with more than one person60If the person you attempt to add to the conference is unavailable: Use Group CallUse the Group Call feature to automat

Talk with more than one person61To answer a Group Call: Note: When you answer a Group Call, three 10-second tones notify you that there is a group ca

Work without interruption62Work without interruptionThis section describes features that provide uninterrupted work time.Use Make Set Busy Use the Mak

Additional call features63Additional call featuresContact your system administrator to determine if the following call features are available on your

Additional call features64To charge a local or long-distance call to an account before you dial:To charge a call in progress:1. Press the Line (DN) ke

Additional call features65To charge a call to an account when you transfer a call:To charge a call to an account when you add someone to a conference

Additional call features66Use Forced Camp-onUse the Forced Camp-on feature to automatically ring another telephone (internal or external) immediately

Additional call features67To answer a call camped on to your extension:Use Enhanced OverrideUse the Enhanced Override feature to override an active ca

Additional call features68To disconnect Enhanced Override:Override a busy signalUse the Override feature to override a busy signal and interrupt anoth

Additional call features69To end the connection:Use Privacy ReleaseUse the Privacy Release feature to enable one or more people who share your DN to j

Contents7Select Live Dial Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Make a call . . . . . . . . . . . . . . . . . . . .

Additional call features70To use Automatic Post selection: The called party is either busy on the telephone or away from the desk. To page the called

Additional call features71To answer a Radio Page:If you carry a Radio Pager, a page indicates that someone dialed your line (DN). If the Radio Page sy

Additional call features72Voice mail soft keys are displayed:• when you press the Messages/Inbox key (internal and external)• when you dial the voice

Additional features73Additional featuresVirtual OfficeWhen you are away from your office telephone, use the Virtual Office feature to transfer calls a

Additional features74Virtual Office on your remote telephoneFigure 7 on page 74 through Figure 10 on page 75 show IP Phones logged on to an Avaya 2033

Additional features75Figure 8: Logged on to an Avaya 2033 IP Conference Phone using an IP Phone 2001Figure 9: Logged on to an Avaya 2033 IP Conference

Additional features76If you are logging in to your Avaya 2033 IP Conference Phone from an IP Phone with feature keys, the feature keys remain empty (e

Additional features77Automatic log out from Virtual OfficeYour remote Virtual Office IP Phone may be configured to automatically log out of Virtual Of

Additional features78Troubleshoot Virtual OfficeWhen you use Virtual Office, error messages may display on-screen. Table 4 lists error messages and ac

Additional features79Locked from Login Three failed attempts to enter the correct Station Control Password.Wait one hour for the lock to clear automat

Contents8Work without interruption . . . . . . . . . . . . . . . . . . . . . . . . . . 62Use Make Set Busy . . . . . . . . . . . . . . . . . . . .

Additional features80Permission Denied (7)Attempted Login to an Avaya 2033 IP Conference Phone from an Avaya 2050 IP Softphone.Go to an Avaya 2033 IP

Additional features81Avaya CS 1000 Media Gateway 1000BAn Avaya CS 1000 Media Gateway 1000B (Avaya MG 1000B) IP Conference Phone can operate in Normal

Additional features82Resume Normal ModeUse the Resume Normal Mode command to return to Normal Mode after testing survival functionality. Note: If the

Additional features83Troubleshoot MG 1000BWhen using MG 1000B, error messages may display on-screen. Table 5 lists error messages and actions to corre

Hospitality features84Hospitality featuresHospitality features are intended for hotel operations.Set Automatic Wake-UpUse the Automatic Wake-Up featur

Hospitality features85To quit an Automatic Wake-Up call:To verify the time for the Automatic Wake-Up call:1. Press the Line (DN) key.2. Dial the Autom

Flexible Feature Codes86Flexible Feature Codes Use this worksheet to record the FFCs assigned by your system administrator. FFC Feature FFC FeatureAut

Flexible Feature Codes87

Terms you should know88Terms you should knowAttendant A telephone operator in your organization.Avaya Communication Server 1000 (Avaya CS 1000)Your of

Terms you should know89Fixed keyThe hard-labeled keys on your telephone.Flexible Feature CodesSpecialized codes entered using the dialpad that enable

Contents9

Terms you should know90Navigation keysKeys used to scroll through menus and lists appearing on the LCD screen.Off-hookAny line selected to make a call

Terms you should know91Special Prefix code (SPRE)Special codes entered using the dialpad, followed by a two-digit access code, that enable features (f

Index92IndexAAbout the Avaya 2033 IP Conference Phone 14Answer a call 46Attendant 88Automatic Wake-Up 84BBasic features 14Branch office 81CCall featur

Index93LLanguage selection 34Line key 17, 40Local DialPad Tone 35MMake Set Busy 62Malicious call trace 51Meet-me page 69Message key 18, 89Message wait

Index94VView Set Information 36Virtual Office 73Virtual Office login 73Virtual Office logout 76Virtual Office on your office telephone 76Virtual Offic

Index95