Avaya BCM450 User Manual

Approved: 03/15/2012 BCM Solution Test Lab 1 of 22 Avaya BCM Solutions Test Lab Business Communication Manager BCM 50 and BCM450

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 10 of 22 o Inbound Call - Ring No Answer

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 11 of 22 o UDP for SIP o SDP Support (

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 12 of 22 • Inbound Calls (Verizon Busine

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 13 of 22 o Verifying Session Description

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 14 of 22  Behavior  Behavior  Dra

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 15 of 22 4.0 Overview Figure 4-1 shows a

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 16 of 22 5.0 System Configuration 5.1 B

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 17 of 22 a. Provide a unique name for th

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 18 of 22 7. Force G.711 for 3.1KHz audio

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 19 of 22 9. Under the Use Pool column, d

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 2 of 22

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 20 of 22 2. On the selected Target Line,

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 21 of 22 • hear announcements or informa

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 22 of 22 ©2011 Avaya Inc. All Rights Re

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 3 of 22 Table of Contents TABLE OF CONTEN

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 4 of 22 1.0 Introduction This document is

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 5 of 22 • Ensure market profile is selec

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 6 of 22 2.0 System Software / Loadware T

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 7 of 22 3.0 Features 3.1 Capacity BCM450

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 8 of 22 o o Outbound 311 Non Emergency ca

Approved: 03/15/2012 Avaya BCM Solutions Test Lab Application Notes ©2011 Avaya Inc. All Rights Reserved. 9 of 22 o o Call Hold (RFC 3264) o Media