Avaya R1.3 Configuration Guide download pdf (Page 10)

AAA; Reviewed:

03/19/2010

BCM Solution Test Lab

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BCMR5_SIP_For_Skype.doc

2009-00002459 Page 10 of 13

5.1.7 IP Sets Media Parameters

1. Under Configuration

Resources

Telephony Resources: Select module type “IP Sets” and click

on “IP Terminals Global Settings”.

2. Set the “Default Codec” for IP sets to G.729 and set the payload size (ms) for G.729 and G.711 to 20

5.1.8 Configuring Incoming Calls from Skype to BCM

This can be done in one of two ways;

1. The DID or Skype Online number associated with the Skype for SIP profile assigned to the BCM can

be associated with a target line assigned to a group of set(s) and all calls to the DID will routed those

set(s).

2. All calls to the DID associated with the Skype SIP account assigned to the BCM can be answered by

the Auto Attendant (AA) and from there, a DN can be entered to reach phone on the BCM

5.1.8.1 Assigning DID to BCM Phones for Incoming Call

1. Navigate to Configuration

Telephony

Lines

Target Line and click on an unused target line

2. On the selected Target Line, set the “Pub. Received #” to the last 4-digits of the SIP for Skype

Account User name.

3. Assign the DN of phones on the BCM that require an appearance on this target line. This will be the

phones that will be alerted when call to the Skype assign DID is received.

a. Navigate to Configuration

Telephony

Lines

Target Line and click on the Target

Line configured in Step 2 above

b. Click on the Assigned DNs tab

c. Click the Add button to add the DN of set(s) to this Target Line.

5.1.8.2 Configuring AA to Answer Incoming Calls

Alternatively, the AA on the BCM can be configured to answer incoming calls and then call routed to a

target phone on the BCM by entering the extension of the set at the AA prompt. To do this,

1. Navigate to Configuration

Telephony

Lines

Target Line and click on an unused target line

2. On the selected Target Line, set the “Pub. Received #” to the last 4-digis of the SIP for Skype

Account User name.

3. Navigate to Configuration

Application

Voice Messaging/Contact Center

4. Click on the Launch CallPilot Manager.

5. This launches a web browser to the BCM. Log in with the administrator credentials

6. On the left hand navigation menu, click on Auto Attendant

7. In the Line Administration web page, scroll down to the Target Line configured in Step 1.

8. Under the Command Column, click Change

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Avaya R1.3 Configuration Guide Page 10

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