Avaya R2 manuals

Avaya R2 User's Guide (268 pages)

Brand: Avaya | Category: Software manuals | Size: 1.80 MB |

English

Table of contents

BCMS Vu™ Software R2 V3 0

1

Software License Agreement

5

License Agreement

7

Table of Contents

10

TOC-xii

12

Preface P

13

Audience 0

14

Contents of This Document 0

15

Related Documents 0

18

Introduction 1

19

Introduction

20

Chapter 1

21

Operating Environment 1

23

1-6 Operating Environment

24

For the BCMS Vu Client PC 1

25

Software Restrictions 1

26

Administrative Requirements 1

27

Performance Considerations 1

28

Help Escalation 1

28

BCMS Vu Server

31

BCMS Vu Server Basics

32

Chapter 2

33

System 2

38

System Menu Box 2

41

Title Bar 2

41

Menu Bar 2

41

Options 2

42

Window 2

44

Toolbar 2

45

Status Bar 2

46

Server Action Area 2

46

BCMS Vu Client

49

BCMS Vu Client Basics

50

Chapter 3

51

System Menu Box 3

57

Title Bar 3

57

Menu Bar 3

57

Options 3

58

Window 3

60

Toolbar 3

61

Status Bar 3

62

Report Display Area 3

62

Connection Status 3

62

Server Name 3

63

BCMS Vu Client On-Line Help 3

64

Configuring and

65

Managing BCMS Vu

65

Software

65

4-2 Introduction

66

Chapter 4

67

Downloading Historical Data 4

72

Registering Wallboards 4

76

Registering Clients 4

78

About Shares 4

79

Activating Alerts 4

80

Configuring Color Palettes 4

80

Thresholds 4

81

Maximum Values 4

82

Repairing the Database 4

90

Re-indexing the Database 4

91

Compacting the Database 4

92

Managing Memory Allocation 4

92

Downloading BCMS Data 4

93

Understanding Real-Time

95

Reports 5

95

Report Basics

100

Chapter 5

101

About Wallboard Displays 5

110

Wallboard Display Features 5

111

Types of Wallboards 5

112

Sample Wallboard Display 5

113

About Time Trace Reports 5

115

Sample Time Trace Report 5

117

Understanding Historical

119

Reports 6

119

Data on the DEFINITY system 6

120

Chapter 6

121

Creating Historical Reports 6

122

Sample Historical Report 6

123

About Historical Reports

124

Working with Reports 7

129

Working with Reports

130

Chapter 7

131

Saving a Report 7

162

Closing a Report 7

163

Opening a Report 7

164

Printing Reports 7

166

Displaying

171

Information on

171

External Wallboards

171

Configuring a Wallboard 8

172

Wallboard

173

Chapter 8

175

BCMS Vu Real-Time

179

Report Data Items

179

Definition

180

Chapter 9

181

Troubleshooting 10

201

Resolving Problems 10

202

Chapter 10

203

10-4 Resolving Problems

204

Troubleshooting

204

10-6 Resolving Problems

206

10-8 Resolving Problems

208

10-10 Resolving Problems

210

10-12 Resolving Problems

212

10-14 Resolving Problems

214

10-16 Resolving Problems

216

10-18 Resolving Problems

218

10-20 Resolving Problems

220

10-22 Resolving Problems

222

10-24 Resolving Problems

224

10-26 Resolving Problems

226

10-28 Resolving Problems

228

10-30 Resolving Problems

230

10-32 Resolving Problems

232

Error Log 10

234

Connection Log 10

236

Verifying the COM Port 10

237

Setting Up The COM Port 10

238

Using a Terminal Emulator 10

239

12. Type ati

242

Error Codes 10

246

ID Description Resolution

248

Glossary 0

257

Glossary

258

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