Avaya R2 User's Guide download pdf (Page 117)

About Historical Reports

6-2 Data on the DEFINITY system

Data on the DEFINITY system 6

BCMS stores data on the DEFINITY system in two formats: interval and daily.

Interval data is stored on the DEFINITY system in increments of a half-hour

or an hour. (The interval length is set at the DEFINITY system, not from

BCMS Vu.) For example, if the DEFINITY system stores data in half-hour

intervals, each line of a report created from interval data presents a half-

hour’s worth of data. If the DEFINITY system stores data in intervals of an

hour, each line of a report created from interval data will present an hour’s

worth of data. However, the DEFINITY system can store no more than 24

intervals worth of data before it deletes the oldest data to make room for the

most recent. Thus data stored on the DEFINITY system can be no older than

12 hours (if the DEFINITY system stores in half-hour intervals) or 24 hours

(if the DEFINITY system stores in hour intervals).

Daily data is stored on the DEFINITY system in increments of one day. Thus,

each line of a report created from daily data represents a day’s worth of data.

However, the DEFINITY system can store daily data no more than seven

days; daily data older than seven days is deleted to make room for new data.

Since BCMS saves data for a limited time, if you want to view old data, you

must copy data from the DEFINITY system to a location you can access

before it is erased from the DEFINITY system. This is called “downloading

data.” To learn how to download historical data, refer to “Downloading

Historical Data” on page 4-8.

Note

If the DEFINITY system is reset, BCMS data will be lost on the

DEFINITY system and will not be downloaded to BCMS Vu. As a

result, Historical Reports that include a period when the DEFINITY

system was reset may not display complete data.

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Avaya R2 User's Guide Page 117