Avaya Activity Reporter User Manual

> ACTIVITY REPORTERClient VersionInstallation / Startup Guide © 2007, Activity Reporter is developed by Resour

> ACTIVITY REPORTER Page 9 Powered by Resource Software International Ltd. (RSI) Notes: Both the BCM and the works

> ACTIVITY REPORTER Page 10 Powered by Resource Software International Ltd. (RSI) Installation Introduction This

> ACTIVITY REPORTER Page 11 Powered by Resource Software International Ltd. (RSI) 2. The BCM Authentication dialo

> ACTIVITY REPORTER Page 12 Powered by Resource Software International Ltd. (RSI) Activating the BCM CDR Pull Feat

> ACTIVITY REPORTER Page 13 Powered by Resource Software International Ltd. (RSI) 4. Now click the Telephony fold

> ACTIVITY REPORTER Page 14 Powered by Resource Software International Ltd. (RSI) Please note to capture and repor

> ACTIVITY REPORTER Page 15 Powered by Resource Software International Ltd. (RSI) Figure 5: Download of Activity

> ACTIVITY REPORTER Page 16 Powered by Resource Software International Ltd. (RSI) Figure 6: Language Selection Di

> ACTIVITY REPORTER Page 17 Powered by Resource Software International Ltd. (RSI) 11. The Installation program wi

> ACTIVITY REPORTER Page 18 Powered by Resource Software International Ltd. (RSI) 12. The Installation program wil

> ACTIVITY REPORTER Page 1 Powered by Resource Software International Ltd. (RSI) Copyright © 2007 Nortel Networks,

> ACTIVITY REPORTER Page 19 Powered by Resource Software International Ltd. (RSI) 13. The installation program wil

> ACTIVITY REPORTER Page 20 Powered by Resource Software International Ltd. (RSI) 14. The installation program wil

> ACTIVITY REPORTER Page 21 Powered by Resource Software International Ltd. (RSI) 15. Next the Installation progra

> ACTIVITY REPORTER Page 22 Powered by Resource Software International Ltd. (RSI) 16. The Ready to Install dialog

> ACTIVITY REPORTER Page 23 Powered by Resource Software International Ltd. (RSI) 17. After Pressing the Install b

> ACTIVITY REPORTER Page 24 Powered by Resource Software International Ltd. (RSI) 18. Once the installation has su

> ACTIVITY REPORTER Page 25 Powered by Resource Software International Ltd. (RSI) Starting/Configuring Activity R

> ACTIVITY REPORTER Page 26 Powered by Resource Software International Ltd. (RSI) Activity Reporter will now launc

> ACTIVITY REPORTER Page 27 Powered by Resource Software International Ltd. (RSI) After successfully logging into

> ACTIVITY REPORTER Page 28 Powered by Resource Software International Ltd. (RSI) Figure 19: Connectivity Setting

> ACTIVITY REPORTER Page 2 Powered by Resource Software International Ltd. (RSI) TABLE OF CONTENTS LIST OF FIGU

> ACTIVITY REPORTER Page 29 Powered by Resource Software International Ltd. (RSI) 3. Next, click the Connection t

> ACTIVITY REPORTER Page 30 Powered by Resource Software International Ltd. (RSI) 4. Next, click the Drivers tab

> ACTIVITY REPORTER Page 31 Powered by Resource Software International Ltd. (RSI) 5. Next, click the Properties t

> ACTIVITY REPORTER Page 32 Powered by Resource Software International Ltd. (RSI) 7. Click the General tab and th

> ACTIVITY REPORTER Page 33 Powered by Resource Software International Ltd. (RSI) Next, click the Driver tab and v

> ACTIVITY REPORTER Page 34 Powered by Resource Software International Ltd. (RSI) Identifying Your Location Activ

> ACTIVITY REPORTER Page 35 Powered by Resource Software International Ltd. (RSI) Figure 26: Select Numbering Pla

> ACTIVITY REPORTER Page 36 Powered by Resource Software International Ltd. (RSI) 3. The software is now configu

> ACTIVITY REPORTER Page 37 Powered by Resource Software International Ltd. (RSI) Modifying Numbering Plan Informa

> ACTIVITY REPORTER Page 38 Powered by Resource Software International Ltd. (RSI) Use the above screen to identify

> ACTIVITY REPORTER Page 3 Powered by Resource Software International Ltd. (RSI) List of Figures Figure 1: BCM Int

> ACTIVITY REPORTER Page 39 Powered by Resource Software International Ltd. (RSI) North American (NANP) Numbering

> ACTIVITY REPORTER Page 40 Powered by Resource Software International Ltd. (RSI) 2. Next, to modify your Number

> ACTIVITY REPORTER Page 41 Powered by Resource Software International Ltd. (RSI) 3. Click and expand (+) sign lo

> ACTIVITY REPORTER Page 42 Powered by Resource Software International Ltd. (RSI) 4. Click on the line Access Cod

> ACTIVITY REPORTER Page 43 Powered by Resource Software International Ltd. (RSI) 5. Press the Save button to reco

> ACTIVITY REPORTER Page 44 Powered by Resource Software International Ltd. (RSI) 6. Repeat steps 4 and 5 to add

> ACTIVITY REPORTER Page 45 Powered by Resource Software International Ltd. (RSI) International Numbering Plans Th

> ACTIVITY REPORTER Page 46 Powered by Resource Software International Ltd. (RSI) 2. Next, to modify your Numberi

> ACTIVITY REPORTER Page 47 Powered by Resource Software International Ltd. (RSI) 3. Click and expand (+) sign lo

> ACTIVITY REPORTER Page 48 Powered by Resource Software International Ltd. (RSI) 4. Click on the line Access Cod

> ACTIVITY REPORTER Page 4 Powered by Resource Software International Ltd. (RSI) Change History May 2007 1. New

> ACTIVITY REPORTER Page 49 Powered by Resource Software International Ltd. (RSI) 5. Press the Save button to reco

> ACTIVITY REPORTER Page 50 Powered by Resource Software International Ltd. (RSI) 6. Repeat steps 4 and 5 to add

> ACTIVITY REPORTER Page 51 Powered by Resource Software International Ltd. (RSI) Modifying Region Information The

> ACTIVITY REPORTER Page 52 Powered by Resource Software International Ltd. (RSI) 3. Click and expand the leftmos

> ACTIVITY REPORTER Page 53 Powered by Resource Software International Ltd. (RSI) Verifying Activity Reporter is C

> ACTIVITY REPORTER Page 54 Powered by Resource Software International Ltd. (RSI) Figure 44: Most Recent Raw Data

> ACTIVITY REPORTER Page 55 Powered by Resource Software International Ltd. (RSI) 4. Examine the Raw Data view fo

> ACTIVITY REPORTER Page 56 Powered by Resource Software International Ltd. (RSI) Reparsing Previously Captured Da

> ACTIVITY REPORTER Page 57 Powered by Resource Software International Ltd. (RSI) If the Activity Reporter Web Ser

> ACTIVITY REPORTER Page 58 Powered by Resource Software International Ltd. (RSI) Use the Recalculate from X to Y

> ACTIVITY REPORTER Page 5 Powered by Resource Software International Ltd. (RSI) How to Use this Guide Introducti

> ACTIVITY REPORTER Page 59 Powered by Resource Software International Ltd. (RSI) Using Activity Reporter Now that

> ACTIVITY REPORTER Page 60 Powered by Resource Software International Ltd. (RSI) Enter a valid User Name and Pass

> ACTIVITY REPORTER Page 61 Powered by Resource Software International Ltd. (RSI) Note: Activity Reporter is compl

> ACTIVITY REPORTER Page 62 Powered by Resource Software International Ltd. (RSI) References 1. Software Keycod

> ACTIVITY REPORTER Page 6 Powered by Resource Software International Ltd. (RSI) Introduction The BCM Activity Rep

> ACTIVITY REPORTER Page 7 Powered by Resource Software International Ltd. (RSI) For security purposes and to main

> ACTIVITY REPORTER Page 8 Powered by Resource Software International Ltd. (RSI) PC Requirements The Activity Re