Avaya EE Call Detail Recording System User Manual

1-800-4 NORTELwww.nortelnetworks.com© 1999 Nortel NetworksP0908545 Issue 01Enterprise EdgeCall Detail RecordingSystem Administration Guide

10 Enterprise Edge Unified ManagerEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01The Summary windowThe Summary wi

Enterprise Edge Unified Manager 11P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideThe Report Parameters windowUse

12 Enterprise Edge Unified ManagerEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01The Report Options windowUse the

Enterprise Edge Unified Manager 13P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideThe Market Parameters window Use

14 Enterprise Edge Unified ManagerEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01The Prefix Bin Settings windowUs

Enterprise Edge Unified Manager 15P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideThe Access Bin Settings and Supp

16 Enterprise Edge Unified ManagerEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01Commit window Under Enterprise E

Enterprise Edge Unified Manager 17P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideClip File Window The current fil

18 Enterprise Edge Unified ManagerEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01

P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideConfigure Enterprise Edge Call Detail RecordingMSP Main Menu ItemsI

20 Configure Enterprise Edge Call Detail RecordingEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01

P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideComponents of the Report Parameters windowReport formats and typesE

22 Components of the Report Parameters windowEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01Norstar report format

Components of the Report Parameters window 23P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideReport FilterThe Repo

24 Components of the Report Parameters windowEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01Account CodeEnterpris

Components of the Report Parameters window 25P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideFeature Code listFeat

26 Components of the Report Parameters windowEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01

P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideComponents of the Report Options windowDate FormatThe Date Format i

28 Components of the Report Options windowEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01DNIS InfoThe Dialed Numb

Components of the Report Options window 29P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideSpecial station set numb

P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideContentsIntroduction 7About Enterprise Edge Call Detail Recording 7

30 Components of the Report Options windowEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01

P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideComponents of the Market Parameters windowMarket ParametersThere ar

32 Components of the Market Parameters windowEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01Call Filter DurationE

P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideComponents of the Prefix Bin Settings windowPrefix filter If you se

34 Components of the Prefix Bin Settings windowEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01

Components of the Access Bin Settings and Suppress Length Settings window 35P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administra

36 Components of the Access Bin Settings and Suppress Length Settings windowEnterprise Edge Call Detail Recording System Administration Guide P090854

P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideSL-1 reportsIntroductionUse the SL-1 report when the you are supply

38 SL-1 reportsEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01SL-1 report field definitionsThe field definitions

SL-1 reports 39P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideSL-1 report optionsEnterprise Edge Call Detail Reco

4 ContentsEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01Components of the Report Options window 27Date Format 27

40 SL-1 reportsEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01SL-1 CLID reportsThe SL-1 CLID report consists of t

P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideNorstar reportsIntroductionUse Norstar reports when the you assign

42 Norstar reportsEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01Norstar Call Information reports When you select

Norstar reports 43P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideAn example of an abandoned (no answer) incoming

44 Norstar reportsEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01Norstar Real Time report formatReal Time call re

Norstar reports 45P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideNorstar All report formatWhen this option is sel

46 Norstar reportsEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01Direct Inward Dial (DID) busyThis happens when a

Norstar reports 47P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideDialed number identification serviceCertain trun

48 Norstar reportsEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01Norstar report field definitionsThe following li

Norstar reports 49P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideNorstar Standard and CLID report descriptionFor

Contents 5P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideNorstar reports 41Introduction 41Norstar report types 41

50 Norstar reportsEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01The line below prints after the header line when

Norstar reports 51P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideThe line below prints when a password is entered

52 Norstar reportsEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01Norstar Real Time record descriptionThe Real Tim

P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideGlossaryAccount feature codeA three-digit number that enables users

54 GlossaryEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01Enterprise Edge serverThe central hardware component in

P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideIndexAAccess Bin Settings and Suppress Length Settingsaccessing 15c

56 IndexEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01RReport filter 23Report formatNorstar 22, 41, 42Norstar Al

6 ContentsEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01

P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideIntroductionAbout Enterprise Edge Call Detail RecordingEnterprise E

8 IntroductionEnterprise Edge Call Detail Recording System Administration Guide P0908545 Issue 01Your Role as System AdministratorAs System Administr

Enterprise Edge Unified Manager 9P0908545 Issue 01 Enterprise Edge Call Detail Recording System Administration GuideEnterprise Edge Unified ManagerAf