Avaya IP Office User Manual download pdf (Page 101)

Voicemail Pro Installation Page 101

EN-S Issue 01b (20 June 2011)IP Office

System Preferences: Email

External

The External setting should be used when the voicemail server should check the mail drop folder on a local SMTP server

for SMTP email messages. For example, when there is an IIS server with SMTP enabled on the same server PC as the

Voicemail Pro server.

· Distributed/Primary/Backup Voicemail

This is the option that should be used when the voicemail server is a Windows based server in a network

distributed voicemail servers are being used or is a server in a primary/backup voicemail server pairing.

· Port

This is the port on which the server receives incoming SMTP emails.

· Domain

This is the domain destination address for which the server will accept incoming emails. Note that it matches the

domain set by the first server entry in the SMTP Sender tab.

· Messaging Between Voicemail Servers

For messaging between voicemail servers, the first entry in the SMTP Sender list must be the one

configured and used. Each server uses the SMTP server service on the same server PC as the voicemail

service. For example a Windows based servers uses the SMTP email provided by the IIS on the same

server. The voicemail service also uses the domain set to filter incoming SMTP mails received by the SMTP

server. For this to work, the domain entered should be the fully qualified name of the server on which the

voicemail server is running, for example vmpro1.example.com. Any incoming messages where the

recipient mail domain is not exactly the same as the specified domain are ignored. The recipient can either

by vmsyncmaster, vmsyncslave or the name or extension of a mailbox on the Voicemail Pro server, for

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Avaya IP Office User Manual Page 101