Avaya IP Office User Manual download pdf (Page 125)

Voicemail Pro Installation Page 125

EN-S Issue 01b (20 June 2011)IP Office

Centralized Voicemail Pro: Installation Notes

Check the Server Connections

Check Connection to the Central Server

In the following tests, remember to use the fully qualified domain name of each server.

Ping Test

Make a ping from the server to the central server, for example ping vmpro1.example.com. You should see a

series of 4 successful replies from the sever.

Telnet Test

Make a telnet test from the server to the central server, for example telnet vmpro1.example.com 25. You

should receive a response from the email server within IIS. Enter quit to close the telnet connection.

Check Connection from the Central Server

Repeat the ping and telnet tests, this time from the central server to the backup or distributed server.

Checking Status with the Voicemail Pro Client

When connected to a Voicemail Pro server using the Voicemail Pro client, the client title bar will display the role assumed

by that voicemail server; Centralized Voicemail, Backup Voicemail or Distributed Voicemail.

When connected to the backup voicemail server, if it is the active server, the title will have changed from Backup

Voicemail to Backup Voicemail (Live).

When connected to the centralized voicemail server, the Distributed Voicemails folder can be selected to display details

of the distributed servers and the state of the connection with each. The Result will be either:

· In Progress

The servers are synchronizing information via SMTP.

· Up-To-Date

The servers are synchronized.

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Avaya IP Office User Manual Page 125