Avaya CallPilot Quick Start Guide
Browse online or download Quick Start Guide for Answering machines Avaya CallPilot. Avaya CallPilot Quick Reference Guide User Manual
- Page / 2
- Table of contents
- BOOKMARKS
Rated. / 5. Based on customer reviews
This card is for subscribers with display telephones that use the
CallPilot interface.
Mailbox initialization
You must initialize your mailbox to receive and store messages.
To initialize and open your mailbox for the first time:
1. Press ≤·°⁄ on your display telephone.
2. Enter your mailbox number followed by
OK or £, enter
‚‚‚‚ (the default password) and press
OK or £.
3. Choose a password from four to eight digits long that does not
start with zero. Enter your new mailbox password and press
OK
or £.
4. Enter your new mailbox password again and press
OK or £.
5. At the tone, record your name in the Company Directory.
6. Press £ to end the recording. Press £ to accept the
recording.
7. Press ® to end the session.
Now you are ready to record your personal mailbox greetings and
to use the CallPilot features described in this card.
Note: If you do not record a personal greeting, your
Company Directory name plays to callers who reach your
mailbox.
Introduction
CallPilot Quick Reference Card
CallPilot interface
Copyright © 2005–2006
Nortel Networks, All
rights reserved
NN40090-102 01.01
There are three types of Personal mailbox greetings: Primary,
Alternate and Personalized.
Primary mailbox greeting
This is your everyday mailbox greeting. In this greeting include
your name, mailbox number and a brief message explaining to
callers that you are unable to answer their calls.
Alternate mailbox greeting
This is a special greeting for times when you are away from the
office or on vacation.
Personalized mailbox greeting
Up to three Personalized mailbox greetings are available when
your company subscribes to Caller ID (CLID) services from your
local telephone company.
A Personalized mailbox greeting plays to callers based on the
caller’s telephone number. CallPilot recognizes the assigned
incoming telephone number and plays the Personalized mailbox
greeting.
Use the Mailbox commands illustration as a guide when you
record your greetings.
Recording Tips
• Use your handset, not the Handsfree feature.
• Speak clearly and at a pace that is easy to understand.
After you record Primary and Alternate greetings, you must select
a greeting to play. If you do not select a greeting, the Primary
greeting plays automatically.
If you choose the Alternate mailbox greeting, you are asked
whether the mailbox accepts messages. If you choose Y
(yes) your
mailbox receives messages in the usual way.
If you choose N
(no):
• Messages cannot be left in your mailbox.
• The Alternate mailbox greeting takes precedence over all
other greetings.
Personalized greetings can be played for up to three specific
external telephone numbers instead of the Primary or Alternate
greetings.
Use the Mailbox commands illustration as a guide when you
choose a greeting.
Change your mailbox password every 30 days. Your mailbox
password keeps your voice messages private and confidential.
Choose an uncommon password (not 1111 or 1234) that is from
four to eight digits long and does not start with zero.
Use the Mailbox commands illustration as a guide when you
change your password.
Mailbox greetings
Select a mailbox greeting
About your mailbox password
Mailbox commands
From your display telephone
enter ≤ ·°⁄.
Follow the voice prompts or the button options on your display
telephone to open your mailbox and listen to messages.
From an outside tone dial telephone, dial your
company’s telephone number.
When CallPilot answers, press •• and follow the voice
prompts to open your mailbox and listen to messages.
·
Outbound
Transfer
⁄
°‚
Mailbox
Options
Target
Attendant
°¤
Greetings
⁄
Record Greetings
⁄
¤
Alternate
‹
Personalized
Primary
⁄
¤
Alternate
Primary
Choose Greeting
°fi
Tools
Off-Premise
Message
Notification
¤
Password
Change
°›
Goto
Message
°fl
Company
Directory Name
·
Call Forward
‹
¤
CallPilot voice prompts tell you which dialpad button to press
for CallPilot options.
On one line display telephones:
• Voice prompt plays immediately. It replays after three and
one half seconds.A disconnection warning plays 10 seconds
after the voice prompt. The disconnection occurs 10 seconds
after the disconnection warning.
• Use the dialpad only to enter a command.
• If you know the corresponding dialpad number for the
option you want, you can press it any time during the voice
prompt.
• If you do not choose an option after five seconds, the voice
prompt replays the options.
• If you do not choose an option, the CallPilot session ends.
On two line display telephones:
• Use the display button or the dialpad to enter a command.
• The voice prompt plays after a three and one half second
delay.
• A disconnection warning plays 10 seconds after the voice
prompt.The disconnection occurs 10 seconds after the dis-
connection warning.
• When there are more than three options, or you do not know
what the options are, wait for the voice prompt to state the
options or press •for help.
Example of a two line display
Make sure you are familiar with how to operate display tele-
phones. Refer to your Telephone User Card.
CallPilot voice prompts
Pswd:
OTHR RETRY OK
Display command line
Display button options
Display buttons
Play
Message
Mailbox
Commands
Message
Commands
Call
Sender
Help
Previous
Message
Next
Message
Skip back
in message
Skip
forward in
message
Record
Stop
1
2
Summary of Contents
Page 1 - CallPilot interface
This card is for subscribers with display telephones that use the CallPilot interface.Mailbox initializationYou must initialize your mailbox to receiv
Page 2
Press ≤·°‚ on your display telephone to record and send a message directly to a mailbox without calling the extension num-ber.Press ≤·°⁄on your displa
More documents for Answering machines Avaya CallPilot
Avaya CallPilot Quick Start Guide
(2 pages)
Related products and manuals for Answering machines Avaya CallPilot
(6 pages)© 2020, manymanuals.com. All rights reserved. | 2.564 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comments to this Manuals