Avaya EE Networking User's Guide download pdf (Page 156)

156 Diagnostics and Utilities

Enterprise Edge Networking Operations Guide P0910464 Issue 01

Error Messages

Messages appear if there is a system or processing error. The messages include two

parts: the error string and the error number.

The error string includes the error description and the context of the error.

The error number is a three-part number that uniquely identifies the error. Be sure

to note the error number when communicating with TSC to resolve the problem.

User Actions

Some Enterprise Edge errors are caused by a wrong parameter value. For these

errors, the recommended action resolves the problem. Other possible errors are

caused by an internal transition of states that puts the system and the user in an error

condition. In this event, assistance from TSC is required to resolve the problem.

Note: Any Enterprise Edge errors that are not listed in this manual are advanced

and require assistance from TSC for resolution.

Errors List

In the following list, in cases where multiple errors can happen in a particular

context, a wild-card representation is used.

Error

Number

Description Action

2.5.4 This is an invalid data error. There was

an error in setting system date.

Reason: The date, month or year

component contains a zero or negative

value.

Provide the correct date value.

2.xx.4 These are various errors related to an

error in setting system date

Reason: The system rejected the date for

various reasons. The reasons could be

that it is beyond the range of dates

supported. For example, 01/01/0001 is

invalid date

2.5.6 This is an invalid data error. There was

an error in setting system time.

Reason: The hour or minute component

contains a negative value.

Provide the correct date value.

2.xx.6 These are various errors related to an

error in setting system time

Correct the error in the time format.

2.5.8 This is an invalid data error. There was

an error in setting system name.

Reason: The system name does not

follow the standard conventions.

Make sure that your system name does

not contain any special characters in the

name (hyphens are allowed, in addition

to letters and digits), and that it does not

exceed 15 characters in length.

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