Avaya Mobile Communication 3100 User Manual download pdf (Page 20)

20 Troubleshooting and maintenance of MC 3100

Procedure Steps

Step Action

Click the Tools tab.

The Tools page displays.

Scroll to the Server Logs section.

In the redundant configuration, select a gateway.

4 Click the Download link for the log file you wish to download:

•

boot.log

•

MobilityGateway-Alarms.log

• MobilityGateway.log

• server.log

•

sipconferror.log

Click File, Save As.

Navigate to the folder where you want to save the log file.

7 Click Save.

The log file is saved.

--End--

Sorting the log ﬁles

You can sort the logs by name, file size, or date modified.

Prerequisites

• You must be logged into the MC 3100 Web Console as administrator.

For more information, see "Logging on to the MC 3100 Web Console

as an administrator" (page 9).

Procedure Steps

Step Action

1 Click the Tools tab.

The Tools page displays.

2 Scroll to the Server Logs section.

3 In the redundant configuration, select a gateway.

Nortel Mobile Communication 3100

Nortel Mobile Communication 3100 Troubleshooting

NN42030-700 01.03 Standard

9 June 2009

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Avaya Mobile Communication 3100 User Manual Page 20