Avaya 1040 Installation Guide download pdf (Page 23)

23 Avaya 1040 Installation Guide

No Power

To troubleshoot a power problem, complete the following steps:

1. Disconnect the power supply unit (PSU) from the Avaya codec and the AC source.

2. Plug an appliance you know works into the AC source to determine if the source works.

3. If the AC source works, plug the PSU into the AC source, but do not connect the PSU to

the Avaya codec. If the green LED on the PSU illuminates, the PSU is probably good.

4. Disconnect the PSU from the AC source. Connect the PSU to the Avaya codec.

Reconnect the PSU to the AC source. If the Avaya codec fails to boot and the green

LED on the PSU dims, the codec may be the source of the problem.

IP Address Displays Invalid Value

After you complete the initial configuration, if the IP address that appears at the top of the

main screen displays an invalid value, one of the following conditions may exist:

Condition Resolution

The unit is configured to obtain an address

using DHCP and no DHCP server is

available.

Note: The DHCP client self-assigns an

address in the 169.254 class B network

and the red network symbol appears in

the status bar on the main screen.

Verify that the unit is plugged into a network that has a DHCP

server present.

Faulty Ethernet cable connection. Replace the Ethernet cable with a high quality cable.

The unit is configured to use a static IP

address, but no IP address has been

entered.

Identify and enter the necessary IP information if you disable

DHCP.

Network connection is unavailable.

A red network symbol appears in the

status bar on the main screen.

Inspect your network connection.

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Avaya 1040 Installation Guide Page 23