Avaya 3100 Mobile Communicator - Client for Windows Mobile User's Guide

Avaya 3100 Mobile CommunicatorRelease 3.1Document Status: StandardDocument Number: NN42030-107Document Version: 03.05Date: October 2010Avaya 3100 Mobi

Welcome10 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010• Communicate using any of the following methods:— Dial a number f

WelcomeAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 11• Japanese• Norwegian• SwedishWhen you install the client loads using t

Welcome12 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010

Getting StartedAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 13Getting StartedThis section contains the following topics:• “Be

Getting Started14 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010For feature support details, see Table 2 "Network con

Getting StartedAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 15For a list of the latest supported devices, see the Avaya 3100

Getting Started16 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010• 5 message waiting indicator updates per day.The followin

Installing Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 17Installing Avaya 3100 MC -

Installing Avaya 3100 MC - Client for Windows Mobile18 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Installing or upgradi

Installing Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 19Installing or upgrading th

© 2007–2010 Avaya Inc.All Rights Reserved.NoticesWhile reasonable efforts have been made to ensure that the information in this document is complete a

Installing Avaya 3100 MC - Client for Windows Mobile20 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Installing (initial)

Installing Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 21Upgrading Avaya 3100 MC -

Installing Avaya 3100 MC - Client for Windows Mobile22 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 20103. Click Remove.4. Cl

Installing Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 234. Click OK.Note: For deta

Installing Avaya 3100 MC - Client for Windows Mobile24 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010

Configuring Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 25Configuring Avaya 3100 MC

Configuring Avaya 3100 MC - Client for Windows Mobile26 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 20105. Click Done.The Av

Configuring Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 271111. For the recommended

Configuring Avaya 3100 MC - Client for Windows Mobile28 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Secondary server por

Configuring Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 294. Select Done.Call setti

ContentsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 3ContentsWelcome . . . . . . . . . . . . . . . . . . . . . . . . . . .

Configuring Avaya 3100 MC - Client for Windows Mobile30 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 20102. Select Menu, Opti

Configuring Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 31Voicemail Number The list

Configuring Avaya 3100 MC - Client for Windows Mobile32 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 20104. Select Done.Keybo

Configuring Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 33Owner Information setting

Configuring Avaya 3100 MC - Client for Windows Mobile34 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 20104. Select Done.Buddy

Configuring Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 35Figure 4: Buddy settings4

Configuring Avaya 3100 MC - Client for Windows Mobile36 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Figure 5: Instant Me

Operating Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 37Operating Avaya 3100 MC - C

Operating Avaya 3100 MC - Client for Windows Mobile38 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 20101. To log on, select M

Operating Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 39Log on status messagesVario

Contents4 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Logging on and logging off . . . . . . . . . . . . . . . . . . . .

Operating Avaya 3100 MC - Client for Windows Mobile40 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Overview of the main p

Operating Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 41Navigating panesUse the con

Operating Avaya 3100 MC - Client for Windows Mobile42 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010To collapse a pane, se

Operating Avaya 3100 MC - Client for Windows MobileAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 43Square screenIf your Window

Operating Avaya 3100 MC - Client for Windows Mobile44 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 45Advanced functionsThis section contains the following topics

Advanced functions46 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Figure 7: Direct outbound mode.Call-me-First modeIn Cal

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 471. Expand the Phone pane.2. Select Menu, Input Method, Use K

Advanced functions48 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 20101. Expand the Phone pane.2. Select Menu, Input Method,

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 49The native phone appears and the system places the call on t

ContentsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 5Adding a new group . . . . . . . . . . . . . . . . . . . . . . . . . .

Advanced functions50 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Figure 11: Calling from buddy listCalling from the Hist

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 513. Select and hold the Select button.ORTap and hold the scre

Advanced functions52 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 20101. While a call is connected on the desktop telephone,

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 53Call transferTransfer calls while you are connected to the n

Advanced functions54 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Note: You can execute a variety of dialpad controls (fo

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 55Note: Provide at least one contact location: Extension, Work

Advanced functions56 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Adding a buddy from the History pane1. Expand the Histo

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 57Importing a buddy from the native address bookYou can import

Advanced functions58 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Figure 14: Viewing presence status of buddiesViewing th

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 59Adding a buddy to a groupAdd all of your buddies to the grou

Contents6 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010

Advanced functions60 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010• Yellow—Available but unable to respond• Red—Not avail

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 61Figure 15: Changing your presence statusConfiguring a custom

Advanced functions62 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Searching the local directories1. Expand the Search pan

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 63Viewing search detailsViewing detailed information for a per

Advanced functions64 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 20101. Expand the Buddy List.Figure 17: Adding a new groupS

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 65Changing a group nameChanging the name of a group1. Expand t

Advanced functions66 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010On a regular telephone, users accept the Instant Confer

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 67Table 18 "Instant conference dialpad controls" on

Advanced functions68 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Managing the Instant Conference historyThe Avaya 3100 M

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 69— Accept <number> to join in the Instant Conference im

WelcomeAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 7WelcomeThis section contains the following topics:• “Your new Avaya 3100

Advanced functions70 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Sending an instant message to a buddy1. Expand the IM S

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 71Table 19 "Instant message alerts" on page 71 illus

Advanced functions72 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Tracking IM SessionsThe IM Sessions pane lists the last

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 73Expand the History pane on the Main pane.The following figur

Advanced functions74 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010The entries display according to the specified filter p

Advanced functionsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 75Managing voice mailYou can check if you have new messages an

Advanced functions76 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010

TroubleshootingAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 77TroubleshootingThis section contains the following topics:• “Da

Troubleshooting78 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Figure 27: Avaya 3100 Mobile Communicator Gatewaysplash sc

AcronymsAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 79AcronymsTable 20 lists the acronyms used in this guide.Table 20: Acron

Welcome8 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010November 2009Standard 03.03. This document is issued to support Ava

Acronyms80 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010

Quick referenceAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 81Quick referenceYou can print this chapter to carry for quick re

Quick reference82 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Dialing callsDialing a number:1. Expand the Phone pane.2.

Quick referenceAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 83Calls to an emergency numberCalling an emergency number1. Ensur

Quick reference84 NN42030-107 Avaya 3100 Mobile Communicator 3.1 Standard 03.05 October 2010Instant messagesSending an instant message to a buddy1. Na

WelcomeAvaya 3100 Mobile Communicator - Client for Windows Mobile User Guide 9September 2008Standard 02.01. This document is issued for Avaya 3100 Mob