Avaya 4620SW User Manual Page 11

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Speakerphone
A two-way, built-in Speakerphone lets you place and answer calls without lifting the handset.
Note: It is also possible to disable the Speakerphone feature or limit it to one-way operation. If your Speakerphone does not
operate as indicated, contact your System Administrator to be sure your telephone's Speakerphone is properly administered.
Speed Dial
You can set up Speed Dial buttons and select the party you want to call by pressing that button. Because of the IP Telephone's
advanced capabilities that allow up to 108 speed dial entries, speed dialing as described in the following procedure is convenient
and efficient.
Redial
Depending on how you have set it up, the Redial feature automatically initiates dialing of the most recent number dialed, or
displays a list of the last six outgoing calls for selection of the number to be dialed.
Note: If all lines are in use, the Redial feature will not proceed with dialing, nor allow selection of a number to be redialed from
the Redial screen.
Hold
To place a call on hold:
1. Press the Hold (
) button.
o The line's display area changes to white text with a dark gray background.
o The Hold (
) icon is displayed.
To retrieve the held call:
1. Press the Line/Feature button on which the call is being held.
or, Press the Hold (
) button.
o The call is now active.
Transfer
To send a call to another telephone:
1. With the call active (or with only one held call and no active calls), press the Transfer (
) button.
o The call is placed on hold.
o The Hold
icon is displayed.
o You hear dial tone while the next available line activates.
2. Dial the number to which you want to transfer the call.
3. If you do not want to announce the call, press the Transfer (
) button again and proceed to Step 6.
If you wish to wait for an answer and announce the call, go to Step 4.
o The call is sent to the extension or number you dialed
o A two-second display message indicates the transfer is complete.
4. Remain on the line and announce the call.
Note: If the line is busy or if no one answers, return to the held call by pressing the Line/Feature button on which it is
being held.
5. Press the Transfer (
) button again.
o The call is sent to the extension or number you dialed.
o A two-second display message indicates the transfer is complete.
6. Hang up your handset.
4620SW IP Telephone End User Guide | 11 | Page
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