Avaya BSGX4e User's Guide Page 26

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26 BSGX4e Business Gateway User Guide
NN47928-102 Release 01.01
Documentation
The documentation for the unit is on the CD-ROM, titled Nortel BSGX4e
Documentation, that is shipped with the unit. PDF files on the CD contain the
following guides:
BSGX4e Business Gateway Installation Guide
BSGX4e Business Gateway User Guide
To view PDF files, use Adobe Acrobat® Reader® 5.0, or later, from your workstation.
If Adobe Acrobat Reader is not installed on your system, you can obtain it free from
the Adobe website: www.adobe.co
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How to get help
This section explains how to get help for Nortel products and services.
Getting Help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and tools to
address issues with Nortel products. More specifically, the site enables you to:
download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base for
answers to technical issues
sign up for automatic notification of new software and documentation for Nortel
equipment
open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center
If you do not find the information you require on the Nortel Technical Support Web
site, and have a Nortel support contract, you can also get help over the phone from
a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone number for
your region:
www.nortel.com/callus
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