Avaya Advanced Paging Productivity Pack Configuration User Manual

BCMBusiness Communications ManagerDocument Status: StandardDocument Version: 01.02Document Number: NN40010-503Date: April 2008Advanced Paging Producti

10 Chapter 2 IntroductionNN40010-503

11Advanced Paging Prductivity Pack ConfigurationChapter 3Features descriptionThe Advanced Paging Productivity Pack (APPP) includes the following featu

12 Chapter 3 Features descriptionNN40010-503The alert tone is always enabled on the following IP Phones (changing the value in Element Manager has

Chapter 3 Features description 13Advanced Paging Prductivity Pack ConfigurationSchedule PageConfigure pre-programmed announcements to play automat

14 Chapter 3 Features descriptionNN40010-503Reporting for One Button PageFor the One Button Page feature, the reporting feature generates a CSV fi

15Advanced Paging Prductivity Pack ConfigurationChapter 4Installing software and applying the keycodeDownload and install the Advanced Paging Producti

16 Chapter 4 Installing software and applying the keycodeNN40010-503Applying the APPP keycodeEnable the APPP by applying a valid keycode file to y

17Advanced Paging Prductivity Pack ConfigurationChapter 5Configuring the APPP featuresConfigure the features in the Advanced Paging Productivity Pack

18 Chapter 5 Configuring the APPP featuresNN40010-503For more information about CCR trees and Park and Page nodes, see the CallPilot Manager Set U

Chapter 5 Configuring the APPP features 19Advanced Paging Prductivity Pack ConfigurationVariable definitions Configuring featuresConfigure up to 5

Copyright © Nortel Networks 2008, All rights reserved.The information in this document is subject to change without notice. The statements, configurat

20 Chapter 5 Configuring the APPP featuresNN40010-503EndVariable definitionsConfiguring the Schedule Page featureConfigure the Schedule Page featu

Chapter 5 Configuring the APPP features 21Advanced Paging Prductivity Pack Configuration10 From the Page Type list, select the type of page.11 In

22 Chapter 5 Configuring the APPP featuresNN40010-503Configuring the Customer Assistance Page featureConfigure the Customer Assistance Page featur

Chapter 5 Configuring the APPP features 23Advanced Paging Prductivity Pack ConfigurationProcedure stepsStep Action1 From the Element Manager navig

24 Chapter 5 Configuring the APPP featuresNN40010-503Programming the symbol kiosk (or Web device)Program the symbol kiosk (or Web device) to send

Chapter 5 Configuring the APPP features 25Advanced Paging Prductivity Pack ConfigurationVariable definitionsTable 5 Symbol kiosk (or Web device)

26 Chapter 5 Configuring the APPP featuresNN40010-503Configuring the symbol kiosk (or Web device) in Element ManagerConfigure the symbol kiosk (or

27Advanced Paging Prductivity Pack ConfigurationChapter 6TroubleshootingUse the procedures in this section to troubleshoot the Advanced Paging Product

28 Chapter 6 TroubleshootingNN40010-503Troubleshooting proceduresThis task flow shows you the sequence of procedures you perform to troubleshoot t

Chapter 6 Troubleshooting 29Advanced Paging Prductivity Pack ConfigurationNavigation• Verifying that the APPP software update is installed (page 2

Contents 3Advanced Paging Prductivity Pack ConfigurationContentsHow to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30 Chapter 6 TroubleshootingNN40010-5033 If the keycode is not Active, generate and apply a keycode for the APPP. For more information, see Instal

Chapter 6 Troubleshooting 31Advanced Paging Prductivity Pack ConfigurationAccessing the target nodeIf One Button Page is not functioning correctly

32 Chapter 6 TroubleshootingNN40010-503Verifying the One Button Text settingsIf One Button Text is not functioning correctly, use Element Manager

4 ContentsNN40010-503Configuring the Schedule Page feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Configuring t

5Advanced Paging Prductivity Pack ConfigurationHow to get helpThis section explains how to get help for Nortel products and services.Getting Help from

6 How to get helpNN40010-503

7Advanced Paging Prductivity Pack ConfigurationChapter 1New in this releaseThe following sections detail what’s new in Advanced Paging Productivity Pa

8 Chapter 1 New in this releaseNN40010-503Schedule PageConfigure previously programmed announcements to play automatically in the designated pagin

9Advanced Paging Prductivity Pack ConfigurationChapter 2IntroductionThis document provides information about installing and configuring the Advanced P