Avaya BSG8/12 1.0 User Manual

BSG8ew and BSG12aw/ew/tw 1.0Business Services GatewayDocument Status: StandardDocument Number: NN47928-600Document Version: 02.01Date: May 2008Adminis

10 New in this releaseNN47928-600NN47928-600Network Address TranslationNetwork Address Translation (NAT) enables the LAN to use one set of IP addresse

100 BSG performance managementNN47928-600NN47928-600Viewing VPN statisticsOn the VPN pages, you can view the Virtual Private Network (VPN) statistics.

BSG performance management 101Administration GuideVariable definitionsThe following table describes the variables that appear on the VPN Statistics pa

102 BSG performance managementNN47928-600NN47928-600Procedure stepsStep Action1 From the BSG navigation panel, select Device Monitoring, Statistics, V

BSG performance management 103Administration GuideViewing T1/E1 statisticsThere are three types of statistics that measure T1/E1 performance: current

104 BSG performance managementNN47928-600NN47928-600Variable definitionsThe following table describes the variables that appear on the T1/E1 Current S

BSG performance management 105Administration Guide4 Click Refresh.EndVariable definitionsThe following table describes the variables that appear on th

106 BSG performance managementNN47928-600NN47928-600Viewing T1/E1 total statisticsUse the following procedure to view T1/E1 total statistics on the BS

BSG performance management 107Administration GuideSIP StatisticsThere are three types of statistics that measure SIP performance: summary statistics,

108 BSG performance managementNN47928-600NN47928-600Viewing SIP methods statisticsUse the following procedure to monitor the performance of the SIP me

BSG performance management 109Administration GuideEndVariable definitionsThe following table describes the variables that appear on the Response Stati

New in this release 11Administration GuideFXO/FXS portsThe BSG provides connections for Analog Telephony Adapter (ATA), fax, or an analog voice trunk.

110 BSG performance managementNN47928-600NN47928-600EndVariable definitionsThe following table describes the variables that appear on the Policer Stat

BSG performance management 111Administration GuideProcedure stepsStep Action1 From the BSG navigation panel, select Device Monitoring, Statistics, TAC

112 BSG performance managementNN47928-600NN47928-600Start Reqs. Sent Number of accounting start requests sent to the server.Stop Reqs. Sent Number of

113Administration GuideBSG system logsThis chapter describes system logs on the BSG. Navigation• Configuring logs (page 113)• Viewing logs (page 115)•

114 BSG system logsNN47928-600NN47928-600Variable definitionsUse the data in following table to configure system logging.Configuring the syslog IPPerf

BSG system logs 115Administration GuideEndVariable definitionsUse the data in the following table to configure syslog IP for the system.Configuring e-

116 BSG system logsNN47928-600NN47928-600Navigation• Viewing system logs (page 116)• Viewing the VPN log (page 116)• Viewing the firewall log (page 11

BSG system logs 117Administration GuideViewing the firewall logYou can view traffic reports about packets that are accepted, allowed to transmit, and

118 BSG system logsNN47928-600NN47928-600Variable definitionsUse the data in the following table to transfer the BSG log to another destination in you

119Administration GuideBSG backup and restoreThis chapter provides information about how to back up and restore the configuration information on the B

12 New in this releaseNN47928-600NN47928-600

120 BSG backup and restoreNN47928-600NN47928-600Variable definitionsUse the data in the following table to create backup for configuration files.Resto

BSG backup and restore 121Administration Guide8 Click Apply.EndVariable definitionsUse the data in the following table to configure the fields in the

122 BSG backup and restoreNN47928-600NN47928-600

123Administration GuideBSG software upgradesYou can apply software updates to the BSG unit to introduce new functionality. Between software upgrades,

124 BSG software upgradesNN47928-600NN47928-600Variable definitionsUse the data in the following table to use the Software Upgrade dialog box.Variable

125Administration GuideViewing system informationThis chapter describes how to view information about the BSG system. You can use the Web UI to view g

126 Viewing system informationNN47928-600NN47928-600Viewing system filesPerform the following procedure to view BSG system files.Procedure stepsStep A

Viewing system information 127Administration GuideThe System Files dialog box appears.2 View the details.EndViewing PoE informationPerform the followi

128 Viewing system informationNN47928-600NN47928-600Variable definitionsThe following table describes the variables that appear on the IP Interfaces p

Viewing system information 129Administration Guide3 Click Refresh.EndVariable definitionsThe following table describes the variables that appear on th

13Administration GuideHow to Get HelpThis section explains how to get help for Nortel products and services.Getting Help from the Nortel Web siteThe b

130 Viewing system informationNN47928-600NN47928-600Viewing the ARP cachePerform the following procedure to view the Address Resolution Protocol (ARP)

Viewing system information 131Administration GuideProcedure stepsStep Action1 From the BSG navigation panel, select System Summary.2 Click MAC Address

132 Viewing system informationNN47928-600NN47928-600Vlan ID The VLAN ID with which traffic received on the SSID will be tagged. Authentication status

133Administration GuideCommon operating proceduresThis chapter provides information about procedures that you may use frequently in the normal operati

134 Common operating proceduresNN47928-600NN47928-600EndVariable definitionsUse the data in the following table to view the system summary..Variable V

Common operating procedures 135Administration GuideConfiguring the date and timePerform the following procedure to configure the date and time for BSG

136 Common operating proceduresNN47928-600NN47928-600Variable definitionsUse the data in the following table to set the date and time for the system.R

Common operating procedures 137Administration GuideThe Rebooting the System dialog box appears.2 Click Reboot.3 Wait 5 minutes for the reboot to compl

138 Common operating proceduresNN47928-600NN47928-600Uploading files from the BSGUse the following procedure to upload files from the BSG to another l

139Administration GuideInitial troubleshootingThis chapter describes the initial steps to follow when you need to troubleshoot the BSG system.Navigati

14 How to Get HelpNN47928-600NN47928-600Getting Help through a Nortel distributor or reseller If you purchase a service contract for your Nortel produ

140 Initial troubleshootingNN47928-600NN47928-600Other important data about your networkFor a complete picture of your network, have the following inf

Initial troubleshooting 141Administration GuidePartner BulletinsTo locate Partner Bulletins, visit the Nortel Partner Information Center:http://www.no

142 Initial troubleshootingNN47928-600NN47928-6006 From the ALL TYPES drop-down list, select the document type you would like to search against. The d

Initial troubleshooting 143Administration GuideProcedure stepsStep Action1 From the BSG navigation panel, select Configuration, SIP, System Configurat

144 Initial troubleshootingNN47928-600NN47928-6001 From the BSG navigation panel, select Device Monitoring, Diagnostic Tools, T1/E1.2 From the Interfa

145Administration GuideAdvanced troubleshooting on the BSGThis chapter describes problems that may occur in your network, and how to troubleshoot them

146 Advanced troubleshooting on the BSGNN47928-600NN47928-600Figure 2 Sample topology for troubleshootingSwitching and routingThis section describes

Advanced troubleshooting on the BSG 147Administration GuideLayer 2 switching is not functioningUse the following procedure when both computers are on

148 Advanced troubleshooting on the BSGNN47928-600NN47928-600Layer 3 forwarding is not functioningUse the following procedure if Layer 3 forwarding is

Advanced troubleshooting on the BSG 149Administration Guide6 Execute the following command to ensure connectivity between the server and the client.sh

15Administration GuideIntroductionThis guide describes how to manage and maintain BSG 8ew and the BSG 12ew/aw/tw systems. The concepts, operations, an

150 Advanced troubleshooting on the BSGNN47928-600NN47928-6003 In the Password prompt, type the password.4 To access services on the Internet, the WAN

Advanced troubleshooting on the BSG 151Administration GuideNo traffic between WAN and LAN host Use the following procedure if the traffic between WAN

152 Advanced troubleshooting on the BSGNN47928-600NN47928-60012 Execute the following command to add a static mapping between local and global address

Advanced troubleshooting on the BSG 153Administration Guide6 Execute the following command to configure the primary or secondary or both IP addresses

154 Advanced troubleshooting on the BSGNN47928-600NN47928-6009 If BSG is operating as PPPoE client, execute the following command to disable peer auth

Advanced troubleshooting on the BSG 155Administration GuideDetermining whether Telnet is operationalUse the following procedure if Telnet is not opera

156 Advanced troubleshooting on the BSGNN47928-600NN47928-600Procedure stepsStep Action1 Log in to the BSG CLI through Telnet or SSH.2 In the Login pr

Advanced troubleshooting on the BSG 157Administration Guide4 Ping the IP address of the host.5 If the ping is successful, execute the following comman

158 Advanced troubleshooting on the BSGNN47928-600NN47928-6006 Execute the following command to ensure that network is configured on VLAN 4093.show ip

Advanced troubleshooting on the BSG 159Administration Guide2 In the Login prompt, type the login name.3 In the Password prompt, type the password.4 Ex

16 IntroductionNN47928-600

160 Advanced troubleshooting on the BSGNN47928-600NN47928-6005 If carrier server details are not configured, execute the following command to configur

Advanced troubleshooting on the BSG 161Administration Guide• bsg(config-firewall)# filter add f1 192.168.1.1/32 any any srcport >=1024• bsg(config-

162 Advanced troubleshooting on the BSGNN47928-600NN47928-600bsg(config-sip-bsg)# set sipserver MaximumSimWANCallsAllowed Fa0/9 209 If maximum simulta

Advanced troubleshooting on the BSG 163Administration GuideGettinga 405 response for REGISTER requestUse the following procedure if phones registered

164 Advanced troubleshooting on the BSGNN47928-600NN47928-600Troubleshooting WLANThis section descibes troubleshooting scenarios related to WLAN funct

Advanced troubleshooting on the BSG 165Administration Guide11 Execute the following command to obtain the VLAN associated to the SSID.show vlanEndDete

166 Advanced troubleshooting on the BSGNN47928-600NN47928-6003 In the Password prompt, type the password.4 Execute the following command to view Servi

Advanced troubleshooting on the BSG 167Administration Guide3 Verify whether the LAN/WAN cables are properly connected.4 Verify if the .jffs2 file is i

168 Advanced troubleshooting on the BSGNN47928-600NN47928-600

17Administration GuideUsing the BSG Web UIThe Web User Interface (Web UI) is the primary management application that you use to configure and administ

18 Using the BSG Web UINN47928-600NN47928-600Variable definitionsUse the data in the following table to use the fields in the login page.Modifying sys

19Administration GuideBSG security policiesYou can configure the BSG to apply security to incoming and outgoing traffic on your network. This chapter

Copyright © 2008 Nortel Networks, All Rights ReservedAll rights reserved.The information in this document is subject to change without notice. The sta

20 BSG security policiesNN47928-600NN47928-600Figure 1 Procedures for configuring LAN resourcesConfiguring MAC filtersThis section describes how to

BSG security policies 21Administration GuideProcedure stepsStep Action1 From the BSG navigation panel, select Configuration, Security, MAC Filters.The

22 BSG security policiesNN47928-600NN47928-6006 Select a Status from the drop-down menu.7 Click Add.EndVariable definitionsUse the data in the followi

BSG security policies 23Administration Guide6 Click Apply.7 Click Interface Settings tab. The NAT Interface Settings dialog box appears.8 In the Inter

24 BSG security policiesNN47928-600NN47928-600Configuring static NATStatic NAT involves mapping a given local IP address to a unique global IP address

BSG security policies 25Administration GuideProcedure stepsStep Action1 From the BSG navigation panel, select Configuration, Security, NAT.2 Click Dyn

26 BSG security policiesNN47928-600NN47928-600Procedure stepsStep Action1 From the BSG navigation panel, select Configuration, Security, Firewall.The

BSG security policies 27Administration GuideUse the data in the following table to configure the fields in the Firewall Interface Configuration dialog

28 BSG security policiesNN47928-600NN47928-6006 In the Source Mask list, select the source mask.7 In the Destination Range list, select the destinatio

BSG security policies 29Administration GuideConfiguring the firewall access control list The Access Control List (ACL) specifies rules that allow or b

Contents 3Administration GuideContentsNew in this release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

30 BSG security policiesNN47928-600NN47928-600Configuring the firewall demilitarized zone The firewall demillitarized zone (DMZ) allows a computer on

BSG security policies 31Administration GuideVariable definitionsUse the data in the following table to configure the fields in the ACL Configuration d

32 BSG security policiesNN47928-600NN47928-600• Configuring the NAT virtual server (page 37)• Enabling SNMP (page 38)• Configuring SNMP community sett

BSG security policies 33Administration GuideEnabling RMONUse the following procedure to enable RMON. After you enable RMON, you can configure events a

34 BSG security policiesNN47928-600NN47928-600Procedure stepsStep Action1 From the BSG navigation panel, select Configuration, System, RMON. The RMON

BSG security policies 35Administration GuideVariable definitionsUse the data in the following table to configure access to authorized clients.Configur

36 BSG security policiesNN47928-600NN47928-600Configuring remote accessPerform the following procedure to configure remote access for the system.Proce

BSG security policies 37Administration GuideVariable definitionsUse the data in the following table to configure remote access to the system.Configuri

38 BSG security policiesNN47928-600NN47928-600Enabling SNMPPerform the following procedure to enable SNMP.Procedure stepsStep Action1 From the BSG nav

BSG security policies 39Administration GuideVariable definitionsUse the data in the following table to configure the fields in the SNMP basic settings

4 ContentsNN47928-600NN47928-600Modifying SNMP community settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Configuring a

40 BSG security policiesNN47928-600NN47928-600Procedure stepsStep Action1 From the BSG navigation panel, select Configuration, System, SNMP, Community

BSG security policies 41Administration GuideVariable definitionUse the data in the following table to configure SNMPv3 user settings.Adding SNMPv3 use

42 BSG security policiesNN47928-600NN47928-600Variable definitionUse the data in the following table to configure SNMPv3 group settings.Configuring SN

BSG security policies 43Administration GuideVariable definitionsUse the data in the following table to configure SNMPv3 group access settings.Configur

44 BSG security policiesNN47928-600NN47928-600Variable definitionsUse the data in the following table to configure SNMPv3 view settings.Configuring au

BSG security policies 45Administration GuideConfiguring digital certificatesUse the following procedure to determine how digital certificates are issu

46 BSG security policiesNN47928-600NN47928-600Procedure stepsStep Action1 From the BSG navigation panel, select Configuration, System, Digital Certifi

BSG security policies 47Administration GuideProcedure stepsStep Action1 From the BSG navigation panel, select Configuration, System, User Management.

48 BSG security policiesNN47928-600NN47928-6002 In the Server IP Address field, type the server IP address.3 In the Secret Key field, type the secret

BSG security policies 49Administration GuideProcedure stepsStep Action1 From the BSG navigation panel, select Configuration, System, AAA. 2 Click RADI

Contents 5Administration Guide802.1x statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50 BSG security policiesNN47928-600NN47928-600Procedure stepsStep Action1 From the BSG navigation panel, select Configuration, Port Management, 802.1x

BSG security policies 51Administration GuideUse the data in the following table to configure the fields on the Port Settings panel.Configuring 802.1x

52 BSG security policiesNN47928-600NN47928-6003 In the Port field, type the port name.4 In the Quiet Period (Seconds) field, type the period that the

53Administration GuideBSG users and groupsThis chapter provides procedures for configuring the users and groups that have access to the BSG. You can u

54 BSG users and groupsNN47928-600NN47928-600Procedure stepsStep Action1 From the BSG navigation panel, select Configuration, System, User Management.

BSG users and groups 55Administration Guide2 Click Groups. The Groups Management dialog box appears.3 In the Group Name field, type the group name.4 I

56 BSG users and groupsNN47928-600NN47928-6004 In the Password field, type the password.5 In the Confirm Password field, type the password again.6 In

BSG users and groups 57Administration Guide1 From the BSG navigation panel, select Configuration, System, User Management.2 Click Users. The User Mana

58 BSG users and groupsNN47928-600NN47928-6009 In the Confirm Password field, type the password again.10 Click Apply.EndVariable definitionsUse the da

59Administration GuideBSG fault managementThis chapter provides information about how to configure alarms and events on the BSG.Navigation• Configure

6 ContentsNN47928-600NN47928-600Viewing QoS statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

60 BSG fault managementNN47928-600NN47928-600Variable definitionsUse the data in the following table to configure alarms.Configuring SNMP trap setting

BSG fault management 61Administration GuideVariable definitionsUse the data in the following procedure to configure trap settings.Viewing T1/E1 alarms

62 BSG fault managementNN47928-600NN47928-600Variable definitionsUse the data in the following table to review the status of alarms on T1/E1 connectio

BSG fault management 63Administration Guide5 In the Type list, select the type of event to configure.6 In the Community field, type the SNMP community

64 BSG fault managementNN47928-600NN47928-600Procedure stepsStep Action1 From the BSG navigation panel, select Configuration, System, RMON. 2 Click Al

BSG fault management 65Administration GuideFalling Threshold Specifies the falling threshold value, when the alarm is set as falling alarm.When the cu

66 BSG fault managementNN47928-600NN47928-600

67Administration GuideBSG performance managementYou can view detailed information about the performance of the BSG system. This chapter describes info

68 BSG performance managementNN47928-600NN47928-600Procedure stepsStep Action1 From the BSG navigation panel, select Device Monitoring, Spanning Tree.

BSG performance management 69Administration GuideNavigation• Viewing interface statistics (page 69)• Viewing Ethernet statistics (page 70)Viewing inte

Contents 7Administration GuideInitial troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139Network con

70 BSG performance managementNN47928-600NN47928-600Viewing Ethernet statisticsUse the following procedure to view the Ethernet statistics for BSG. Pro

BSG performance management 71Administration GuideViewing wireless statisticsUse the following procedure to view the wireless local area network (WLAN)

72 BSG performance managementNN47928-600NN47928-600Variable definitionsThe following table describes the variables that appear on the WLAN Station Sta

BSG performance management 73Administration GuideNavigation• Viewing VLAN FDB Entries (page 73)• Viewing VLAN Multicast Table (page 73)Viewing VLAN FD

74 BSG performance managementNN47928-600NN47928-600EndVariable definitionsThe following table describes the variables that appear on the VLAN Multicas

BSG performance management 75Administration GuideVariable definitionsThe following table describes the variables that appear on the MSTP Information p

76 BSG performance managementNN47928-600NN47928-600Variable definitionsThe following table describes the variables that appear on the MSTP CIST Port S

BSG performance management 77Administration GuideVariable definitionsThe following table describes the variables that appear on the MSTP MSTI Port Sta

78 BSG performance managementNN47928-600NN47928-600Variable definitionsThe following table describes the variables that appear on the RSTP Information

BSG performance management 79Administration GuideVariable definitionsThe following table describes the variables that appear on the RSTP Port Statisti

8 ContentsNN47928-600NN47928-600

80 BSG performance managementNN47928-600NN47928-600EndVariable definitionsThe following table describes the variables that appear on the 802.1x Port B

BSG performance management 81Administration GuideViewing 802.1x authenticator statisticsUse the following procedure to view the 802.1x authenticator s

82 BSG performance managementNN47928-600NN47928-600Viewing 802.1x supplicant statisticsUse the following procedure to view the 802.1x supplicant stati

BSG performance management 83Administration GuideViewing 802.1x MAC session statisticsUse the following procedure to view the 802.1x supplicant statis

84 BSG performance managementNN47928-600NN47928-600Procedure stepsStep Action1 From the BSG navigation panel, select Device Monitoring, Statistics, IP

BSG performance management 85Administration GuideViewing ARP CacheUse the following procedure to view ARP cache of the BSG. Procedure stepsStep Action

86 BSG performance managementNN47928-600NN47928-600Variable definitionsThe following table describes the variables that appear on the IP Statistics pa

BSG performance management 87Administration GuideVariable definitionsThe following table describes the variables that appear on the ICMP Statistics pa

88 BSG performance managementNN47928-600NN47928-600Variable definitionsThe following table describes the variables that appear on the DHCP Server Bind

BSG performance management 89Administration GuideViewing DHCP relay statisticsUse this procedure to view DHCP relay statistics.Procedure stepsStep Act

9Administration GuideNew in this releaseThe following sections detail what is new in Administration Guide for the Business Services Gateway 8-port (BS

90 BSG performance managementNN47928-600NN47928-600Procedure stepsStep Action1 From the BSG navigation panel, select Device Monitoring, Statistics, RI

BSG performance management 91Administration Guide2 Click Refresh.EndVariable definitionsThe following table describes the variables that appear on the

92 BSG performance managementNN47928-600NN47928-600Viewing VRRP StatisticsUse the following procedure to view the Virtual Router Redundancy Protocol (

BSG performance management 93Administration GuideIGMP Snooping StatisticsThere are two types of statistics that measure Internet Group Management Prot

94 BSG performance managementNN47928-600NN47928-600Viewing IGS V3 statisticsUse the following procedure to view the IGS V3 statistics for BSG. Procedu

BSG performance management 95Administration GuideConfiguring and viewing RMOM statisticsThis section provides procedures for configuring and viewing R

96 BSG performance managementNN47928-600NN47928-600Configuring RMON history Use the following procedure to configure how RMON statistics are collected

BSG performance management 97Administration GuideViewing RMON StatisticsUse the following procedure to view the Remote Monitoring (RMON) Ethernet stat

98 BSG performance managementNN47928-600NN47928-600Viewing NAT statisticsOn the NAT pages, you can view Network Address Translation (NAT) statistics.P

BSG performance management 99Administration GuideVariable definitionsThe following table describes the variables that appear on the NAT Statistics pag