Avaya 1120E IP Deskphone
with SIP Software Quick
Reference Guide
Fixed keys
The Avaya 1120E IP Deskphone is available with either icon fixed
keys or English-text fixed keys. Both types are shown in the following
tables.
Short-cut and navigation function keys
Copy information from
the Address Book,
Inbox, Outbox, and IM
log, and copy to
Feature keys and
Address Book entries.
Access Search, Login,
Logout, Check For
Updates, Reset
Phone, File Manager,
Logging System, and
Phone Information.
Press twice quickly to
access the Network
menu.
Quit or exit from a
menu.
Access your Inbox to
view all calls or missed
calls and to return a
call.
Access your Outbox to
view all calls made
and to place a call to a
previously-called
contact.
Access your Address
Book (Directory) to
view, add or edit
entries including your
designated friends.
You can also send
Instant Messages
(IMs) or initiate a call.
Short-cut and navigation function keys
Use the Enter key to
select highlighted
menu items and to set
preferences. The
Enter key duplicates
the function of the
Select soft key.
Telephone feature keys
Use to increase the
volume of the handset,
headphones, phone
speaker (handsfree) and
alerting volume (phone
ringing).
Use to decrease the
volume of the handset,
headphones, phone
speaker (handsfree) and
alerting volume (phone
ringing).
Use Mute to listen to the
call without transmitting.
The red LED on the Mute
key lights when the Mute
feature is enabled.
Activates the built in
speaker and microphone.
The red LED on the
Handsfree key lights
when the Handsfree
feature is enabled.
Use to release a call
(hang up) and to exit a
menu when not on an
active call.
Access Instant Message
log to view and send IMs
Activates your IP
Deskphone headset
when connected. The red
LED of the Headset key
lights when you use a
headset.
Use to place a call on hold
or to retrieve a call on
hold.
Commonly-used functions
Procedures for the most commonly-used functions are provided as
follows.
Note:
The abc/123 soft key toggles between alphabetic and numeric input.
When the soft key label is abc, you can enter alphabetic text and
when the soft ley label is 123, you can enter numbers.
Login
1. Enter your User ID and press the Login soft key.
2. Enter your password and press the Next soft key.
3. To permanently login, press the Next soft key.
To login for a period of time, press the Timed soft key,
enter the duration of your login, and press the Next soft
key.
Logout
1. Press the Services hard key and then select Logout.
2. Enter your password when prompted.
3. Press the Logout soft key.
Making a call
Perform one of the following to make a call:
• Lift the handset or press the Headset key, Handsfree
key or Line feature key, and enter the SIP address or
phone number and press Send. Or, press the Redial
soft key to call the previously entered SIP address or
phone number.
• Press the Services hard key, select Search, select an
entry in the Address Book, and then press the Call soft
key. Lift the handset or press the Headset key,
Handsfree key or the Line feature key and dial from
the Address Book or Inbox/Outbox as follows:
a. Press the Address Book or Inbox or Outbox key.
b. Navigate to the required entry.
c. Press the Select soft key to connect.
• Press the Directory hard key, select Friends, select an
entry, press Status, and then press the Call soft key.
Answering a call
Perform one of the following to answer a call:
• Press the Handsfree key
• Press the Headset key
• Press the Line key
• Press the Answer soft key
• Pick up the handset.
If you choose not to answer the call, you can press one of
the following keys:
• Redrct — Redirects the call to another party or number.
• Decline — Not available on all systems. Rejects the call
and provides the caller with fast busy and no option to
go to voice mail. You can provide a reason for declining
the call.
• Ignore — Stops call ringing
(30 pages)
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