Avaya 4612 User Manual

DEFINITY® 4612 IP TelephoneRelease 1User’s Guide555-233-777Issue 1Comcode 700206428July 2001

ContentsviIssue 1 July 2001

Issue 1 July 2001vii About This DocumentPurposeThe DEFINITY® 4612 IP Telephone User’s Guide describes the 4612 IP Telephone’s operation and functio

About This DocumentviiiIssue 1 July 2001 Document OrganizationThis guide contains the following chapters:Chapter 1, 4612 IP Telephone DescriptionDe

Conventions UsedIssue 1 July 2001ixConventions UsedThis guide uses the following textual, symbolic, and typographic conventions to help you interpr

About This DocumentxIssue 1 July 2001

Issue 1 July 20011-114612 IP Telephone DescriptionIntroductionThis chapter introduces you to the layout of the 4612 IP Telephone. It provides a des

1-2Issue 1 July 2001Match the numbered callouts on the 4624 IP Telephone illustration to the descriptions below. 1.Display - The display screen has

The 4612 IP PhoneIssue 1 July 20011-313.Volume Control - Adjust the speaker, handset or ringer volume, depending on which item is in use. 14.Hold -

1-4Issue 1 July 2001

Issue 1 July 20012-12Using Programmable ButtonsIntroductionYour 4612 IP Telephone has 12 Line/Feature buttons, some of which are dedicated to incom

2-2Issue 1 July 2001IP Telephone Features Available on Programmable Line/Feature Buttons Regardless of whether a specific feature is available on a

Issue 1 July 20013-13Using the Display ScreenIntroductionThe 4612 IP Telephone has a two-line by twenty-four character display (screen) area, four

3-2Issue 1 July 2001Lower Display LineLine/Feature Button Information The 4612 IP Telephone has 12 Line/Feature buttons (also called call appearanc

Display Menu ModeIssue 1 July 20013-3above. Chapter 5, “IP Telephone Features,” provides information on these alternative softkey features. Navigat

3-4Issue 1 July 2001

Issue 1 July 20014-14Call Handling FeaturesIntroductionCall-handling features are those you would use while a call is in progress or while making a

4-2Issue 1 July 2001Adding a held call to the current call 1. Press Conf. The current line and the held line lights flutter.2. Press the line butto

MuteIssue 1 July 20014-3Mute During an active call, the Mute feature prevents the party with whom you are speaking from hearing you. This feature i

4-4Issue 1 July 2001Placing a call without lifting the handset or using the Speakerphone with any feature 1. Press Spkr. The Speaker/Mute indicator

TransferIssue 1 July 20014-5Transfer The Transfer feature lets you transfer a call from your telephone to another extension or outside number.Sendi

Copyright and Legal NoticesCopyright  2001, Avaya, Inc.All Rights ReservedNoticeEvery effort was made to ensure that the information in this book was

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Issue 1 July 20015-15IP Telephone FeaturesIntroductionThis chapter contains procedures for using each of the DEFINITY® phone features. Depending on

5-2Issue 1 July 2001Feature ListThe following DEFINITY® features are described in alphabetic order in this chapter:Check with your System Administr

Abbreviated Dialing (AD)Issue 1 July 20015-3Abbreviated Dialing (AD) The Abbreviated Dialing (AD) feature lets you press a Line/Feature button to a

5-4Issue 1 July 20012. Hang up. You hear a priority ring when both your phone and the number you called are available. The display shows the messag

Call DisplayIssue 1 July 20015-5Call Display The Call Display feature initiates a call to the phone extension or number shown on the display screen

5-6Issue 1 July 2001Call Park The Call Park feature lets you place a call on hold at your telephone for retrieval at any extension. Parking a call

ConsultIssue 1 July 20015-7Picking up a call for someone in your office using Directed Call Pickup1. If your System Administrator has programmed on

5-8Issue 1 July 20014. To search for a new directory name, repeat the procedure from Step 1, orTo exit the directory, press the Exit display contro

Headset On/OffIssue 1 July 20015-9Headset On/OffThe Headset On/Off feature allows headset usage to be activated or deactivated using a Line/Feature

Part 15: Personal Computer Statement. This equipment has been certified to comply with the limits for a Class B computing device, pursuant to Subpart

5-10Issue 1 July 2001Internal Auto Answer (Hands Free Answer)The Internal Auto Answer (or Hands-Free Answer on Intercom) feature lets your Speakerp

Pause (During Abbreviated Dialing)Issue 1 July 20015-11Leaving a message after dialing an extension (in response to a busy or coverage tone, no ans

5-12Issue 1 July 2001Priority Calling The Priority Calling feature lets you place an internal call with a distinctive ring (usually a 3-burst ring)

Program Abbreviated DialingIssue 1 July 20015-13Programming or re-programming a single Abbreviated Dialing button on a Line/Feature buttonNOTE:If y

5-14Issue 1 July 2001Programming or re-programming a single Abbreviated Dialing button on a softkeyNOTE:If you make a mistake while programming, yo

ReleaseIssue 1 July 20015-15A three-beep confirmation tone indicates the AD number has been stored and the message "Number saved" display

5-16Issue 1 July 2001Ringer OffThe Ringer Off feature stops your phone from ringing. Use this feature when you don't want to be disturbed. Whe

Self-AdministrationIssue 1 July 20015-17Administering any of the above features on your telephone's available buttonsTo perform this procedure

5-18Issue 1 July 20015. Press the softkey below the feature you want to place on (or remove from) an available Feature button, for example, SAC to

Send All CallsIssue 1 July 20015-19Send All Calls The Send All Calls feature lets you temporarily send your calls to the extension of a person desi

ContentsIssue 1 July 2001iAbout This Document Purpose vii Intended Audience vii Issue Date vii How to Use This Document vii Document Organization

5-20Issue 1 July 2001Stored Number (View)The Stored Number feature lets you display: The numbers stored in Abbreviated Dialing (AD) locations The

Whisper Page (Activate)Issue 1 July 20015-21Whisper Page (Activate) The Whisper Page feature lets you make an announcement to a person at another e

5-22Issue 1 July 2001Answering a Whisper Page call 1. When you hear the Whisper Page beep while on a call, press the button your System Administrat

Issue 1 July 20016-16Retrieving Voice MessagesMessage Retrieval Your message indicator lights when a caller has left you a message. Because voice m

6-2Issue 1 July 2001

Issue 1 July 20017-17IP Telephone Management FeaturesIntroductionThis chapter explains how to interpret both the different ringer tones you hear an

7-2Issue 1 July 2001Feedback (Handset) Tones MeaningBusy --- --- --- Low-pitched, rapid tone (repeated 60 times per minute), signifying the number

Personalizing Your Telephone's Ringing PatternIssue 1 July 20017-3Personalizing Your Telephone's Ringing PatternThe Select Ring feature l

7-4Issue 1 July 2001Testing Your PhoneThe Test feature lets you verify that your telephone's lights and display are operating properly.Testing

Issue 1 July 20018-18Using a Headset or Specialized HandsetIntroductionThis chapter describes the headsets and specialized handsets that are compat

ContentsiiIssue 1 July 2001 Chapter 4 - Call Handling Features Introduction 4-1 Conference 4-1Adding another party to a call 4-1Adding a held call

8-2Issue 1 July 2001Operating a HeadsetHeadset operation must be administered by your System Administrator and requires either an M12LU Modular Bas

Issue 1 July 20019-19TroubleshootingIntroductionThe DEFINITY 4600-Series IP Telephones are relatively trouble-free. The Basic Troubleshooting chart

9-2Issue 1 July 2001Characters do not appear on the Display screen See "Phone does not activate after connecting it the first time" above

Basic TroubleshootingIssue 1 July 20019-3Echo, noise or static when using a headset; handset operation works properly Check the headset connection.

9-4Issue 1 July 2001Resetting and Power Cycling the IP TelephoneReset your IP Telephone when other Troubleshooting suggestions do not correct the p

Resetting and Power Cycling the IP TelephoneIssue 1 July 20019-5Power cycling the phone Use the power cycle with your System Administrator’s approv

9-6Issue 1 July 2001

ContentsIssue 1 July 2001iii Button View 5-4Viewing the feature programmed on a Line/Feature button 5-4 Call Display 5-5 Call Forwarding 5-5Tempora

ContentsivIssue 1 July 2001 Program Abbreviated Dialing 5-12Programming or re-programming a single Abbreviated Dialing button on a Line/Feature bu

ContentsIssue 1 July 2001vChapter 7 - IP Telephone Management Features Introduction 7-1 Interpreting Ringer Tones 7-1 Personalizing Your Telephone