Avaya 1165E User's Guide

Nortel Communication Server 1000IP Phone 1165EUser GuideTitle page

Contents10

Configuring Local Menu options1009. Choose one of the following:• If the name of your headset appears in the Paired: box, proceed to Step 10.• If more

Configuring Local Menu options101Dual Pairing HeadsetsTake special care when using a "dual pairing" type of Bluetooth wireless technology he

Configuring Local Menu options102If the base is powered off, the headset is only paired to the IP Phone 1165E and pressing the "telephone" k

Configuring Local Menu options103To unpair a wireless headset:2. Press the Left/Right navigation key to select the “Use BT Headset” item. 3. Press the

Configuring Local Menu options104Your Bluetooth wireless technology headset is no longer paired with your IP Phone, and the wired headset can be used.

Configuring Local Menu options1055. File ManagerThe File Manager menu item provides access to files on the IP Phone 1165E and access to files on the U

Configuring Local Menu options106Figure 22: File Manager Device Selection dialog–no USB device3. Press the Up/Down navigations key to scroll the list,

Configuring Local Menu options107To access the file with USB drive attached to the phone1. Select File Manager from the Preferences menu of the IP Pho

Configuring Local Menu options108— To move down a directory level, press the Select soft key.Table 11: Soft key description for attached USB driveSele

Configuring Local Menu options109Sending a file from the phone to the USB driveUse the following procedure to send a file from the phone to the USB dr

About the Nortel IP Phone 1165E11About the Nortel IP Phone 1165EThe IP Phone 1165E builds on the award-winning IP Phone 1100 Series industrial design

Configuring Local Menu options110To send a file from the phone to the USB drive1. Press the Services key twice to open the Local Tools menu. Press the

Configuring Local Menu options111— To move up a directory level on the device,.press the Back soft key or highlight “..”, then press the Select soft k

Configuring Local Menu options112Figure 26: Failed send operationSending an image file from a USB drive to the phoneUse the following procedure to sen

Configuring Local Menu options113• To move up a directory level, press the Back soft key or highlight “..”, then press the Select soft key. When you a

Configuring Local Menu options114To select an image for the backgroundFigure 27: Background Image screen1. From the Background menu, press the Up/Down

Configuring Local Menu options115• “5. USB Devices” on page 115• “6. Advanced Diag Tools” on page 118• “7. DHCP Information” on page 118• “8. License

Configuring Local Menu options116To check USB device information, press the Services key twice to open the Local Tools menu, press the 2 key on the di

Configuring Local Menu options117Figure 28: USB Devices—Port DisabledIf the USB port is enabled, then you can attach any USB 1.1 or 2.0-compliant devi

Configuring Local Menu options118Figure 29: USB Devices—locked devices6. Advanced Diag ToolsThe Advanced Diag Tools are available to the Nortel suppor

Configuring Local Menu options11910. Certificate InformationThe system administrator can use the Certificate Information menu to view certificate info

About the Nortel IP Phone 1165E12Basic featuresYour IP Phone 1165E supports the following features:• up to sixteen line/feature keys with indicators u

Configuring Local Menu options1202. Advanced Diag ToolsThe Advanced Diagnostics Tool allows you to configure advanced diagnostic tools. This tool is f

Configuring Local Menu options1212. USB LocksUSB Access Control (USB Lock) defines how you can use the USB port on the IP Phone. You can completely di

Making a call122Making a callThis section describes features associated with making a call. You can make a call from your IP Phone 1165E using any of

Making a call123Using On-hook dialingUse these steps to make a call by dialing before lifting the handset:or3. To terminate the call, choose one of th

Making a call124Using handsfree dialingUse handsfree dialing to use a built-in microphone and speaker, or a headset, instead of the handset. While on

Making a call125To mute a handsfree call:To switch from handsfree to handset mode:To switch from handset mode to handsfree mode:To switch from handsfr

Making a call126To release a call:Using the Directory applicationsYou can make calls using the following Directory applications available on your IP P

Making a call127To scroll to a specific number:Making a call using the Personal DirectoryThe Personal Directory feature allows you to store a maximum

Making a call128To make a call using the Personal Directory:Making a call using the Callers ListThe Callers List feature automatically stores up to a

Making a call129Making a call using the Redial ListThe Redial List feature automatically stores a maximum of 20 previously dialed IP Phone numbers. To

About the Nortel IP Phone 1165E13• hearing aid compatibility• USB port for connecting a USB keyboard, USB mouse, USB headset, USB flash drive and powe

Making a call130To edit a Predial number:Using AutoDialUse the AutoDial feature to display, store, and automatically dial phone numbers.To store an Au

Making a call131To use AutoDial:Using Ring AgainUse the Ring Again feature if you receive a busy tone, or if there is no answer. Your IP Phone rings w

Making a call132To activate Ring Again:To call a Ring Again party when you receive notification:To deactivate Ring Again before notification:1. Dial a

Making a call133Using Last Number RedialUse the Last Number Redial feature to automatically redial the last dialed number. To use Last Number Redial:U

Making a call134To make a Speed Call:Using System Speed CallUse the System Speed Call feature to dial Speed Call codes that override dialing restricti

Making a call135To make a System Speed Call:Using HotLineUse the HotLine feature to automatically dial a specific number.To use HotLine:Using intercom

Making a call136To make an intercom call:To answer an intercom call while on a line other than your intercom group line:1. Lift the handset.2. Press t

Answering a call137Answering a callEach incoming call causes the IP Phone to ring, the LCD indicator beside the line (DN) key to flash, and the Messag

While on an active call138While on an active callYou can use the following features during an active call:• “Placing a call on hold” on page 138• “Tra

While on an active call139Transferring a callUse the Transfer feature to redirect a call to the appropriate person.To transfer a call to a third party

About the Nortel IP Phone 1165E14Telephone controlsFigure 1 on page 14 shows the IP Phone 1165E.Figure 1: IP Phone 1165EThis section describes the con

While on an active call140Using Timed Reminder RecallUse the Timed Reminder Recall feature to receive a reminder tone when a transferred call is not a

While on an active call141Using Attendant RecallUse the Attendant Recall feature to contact an attendant during a call and to connect the caller to th

While on an active call142To park a call on the System Park DN or your own DN:To park a call on a DN other than the System Park DN or your own DN:To p

While on an active call143To retrieve a parked call:3. To use an alternate DN from the System Park DN or your own DN, dial the DN where you want to pa

While on an active call144Recording a Calling Party NumberUse the Calling Party Number feature to record a caller number, or to charge a call to an ac

While on an active call145Tracing a malicious callUse the Call Trace feature to trace nuisance calls within your system.This feature is not enabled on

Incoming calls146Incoming callsYou can use the following features when you have an incoming call:• “Using Automatic Answerback” on page 146• “Using Ca

Incoming calls147To answer an incoming call in another call pickup group:To answer a call at a specific extension in any pickup group:or2. Choose one

Incoming calls148Using Call WaitingThe Call Waiting feature alerts you to an incoming call by producing a tone. It also puts the current call on hold

Incoming calls149If you do not have a Call Waiting key:2. Press the line (DN) key associated with the first call.1. Press the Goodbye key to end the c

About the Nortel IP Phone 1165E15When a triangle appears before a soft key label, the feature is active.Press the More... key to access the next layer

While away from your desk150While away from your deskYou can use the following features when you are away from your desk:• “Using Call Forward” on pag

While away from your desk151To deactivate Call Forward:To reinstate Call Forward to the same number:Using Internal Call ForwardUse Internal Call Forwa

While away from your desk152To deactivate Internal Call Forward:To reinstate Call Forward to the same number:Using Remote Call ForwardUse the Remote C

While away from your desk153To deactivate Remote Call Forward:3. Dial the Remote Call Forward Activate FFC to activate the feature.4. Dial your Statio

While away from your desk154Securing your IP PhoneUse the Electronic Lock feature to prevent others from making calls from your IP Phone. The Electron

While away from your desk155To unlock your IP Phone:or4. Choose one of the following:— If dialing locally, press the Goodbye key.— If dialing the FCC

Talking with more than one person156Talking with more than one personUse the following features to enable conversations between more than two people:•

Talking with more than one person157To set up a conference call:If the person you attempt to add to the conference is unavailable: 1. While on a call,

Talking with more than one person158Using Conferee Selectable DisplayUse the Conferee Selectable Display feature to list active conferees and disconne

Talking with more than one person159Using Group CallUse the Group Call feature to automatically call members of a predefined group, one at a time, unt

About the Nortel IP Phone 1165E16Your Mute key functionality is enabled or disabled by your system administrator. Contact your system administrator to

Talking with more than one person160To answer a group call: To end a group call: — When a person in your group is on a conference call or another grou

Working without interruption161Working without interruptionThis section describes features that provide uninterrupted work time.Using Make Set Busy Us

Working without interruption162Contact your system administrator to learn which treatment is configured for your IP Phone.Figure 32: Call Deflect keyI

Additional call features163Additional call featuresContact your system administrator to determine if the following call features are available on your

Additional call features164Using the Buzz signalUse the Buzz feature to notify another person of a call, a visitor, or a request. Two IP Phones that a

Additional call features165Using Centrex/Exchange Line Switchhook FlashUse the Centrex/Exchange Line Switchhook Flash feature during an established ca

Additional call features166To charge a call in progress:2. Choose one of the following:— Press the Charge soft key.— Dial the Call Detail Recording FF

Additional call features167To charge a call to an account when you transfer a call:To charge a call to an account when you add someone to a conference

Additional call features168Using Enhanced OverrideUse the Enhanced Override feature to override an active call after you attempt a Forced Camp-on. Use

Additional call features169To use Enhanced Override: Using Forced Camp-on featureUse the Forced Camp-on feature to automatically ring another IP Phone

About the Nortel IP Phone 1165E17Use Enter, at the center of the Navigation key cluster, to confirm menu selections.In most menus, you can use Enter i

Additional call features170To use Forced Camp-on:Answering a call camped-on to your extension:Overriding a busy signalUse the Override feature to over

Additional call features171To override a busy signal:Using Privacy ReleaseUse the Privacy Release feature to enable one or more people who share your

Additional call features172Using Radio Page Use the Radio Page feature to page a person and stay on the line until they answer. The paged person answe

Additional call features173The called party is either busy on the IP Phone or away from their desk. To page the called party, you do not need to redia

Additional call features174Using Voice Call Use the Voice Call feature to make an announcement through someone else’s IP Phone speaker. To make a voic

Additional phone features175Additional phone featuresThe following features are described in this section:• “Using the Personal Directory” on page 175

Additional phone features176To edit an entry:3. Press the Next soft key.4. Use the dialpad to enter the phone number.5. Do one of the following:— Pres

Additional phone features177To delete an entry:To search for an entry:1. Press the Up/Down navigation keys to scroll and highlight the desired entry.2

Additional phone features178Using the Callers ListThe Callers List feature logs all incoming calls. The Callers List can store up to 100 entries. When

Additional phone features179To dial an entry:To delete an entry:1. Press the Up/Down navigation keys to scroll and highlight the desired entry.2. Pres

About the Nortel IP Phone 1165E18When a message is waiting, the red Visual Alerter/Message Waiting indicator lights. Also, when the ringer sounds, thi

Additional phone features180To delete the entire Callers List:Using the Redial ListThe Redial List feature logs all outgoing calls. Redial List can st

Additional phone features181To dial an entry:To delete an entry:To delete the entire Redial List:1. Press the Up/Down navigation keys to scroll and hi

Additional phone features182Using Virtual OfficeThe Virtual Office feature provides a service you can use while you are away from your desk to transfe

Additional phone features183Logging in to Virtual OfficeIf the IP Phone is configured for Virtual Office, the Virtual soft key is displayed, as shown

Additional phone features184Figure 33: Virtual soft keyTo activate Virtual Office on your Office IP Phone from your Remote IP Phone:1. Press the Virtu

Additional phone features185A successful login transfers all the features, time, date, and tones to your Remote IP Phone from your Office IP Phone. Yo

Additional phone features186Figure 35: Logged in to an IP Phone 1165E using an IP Phone 1120E Figure 36 on page 187 shows an IP Softphone 2050 logged

Additional phone features187Figure 36: Logged in to an IP Phone 1165E using an IP Softphone 2050Regardless of what model of IP Phone you use as a Remo

Additional phone features188Figure 37: Office phone displays the message Logged OutWhen activated for Virtual Office by a remote IP Phone, your Office

Additional phone features189To regain operation of a IP Phone being used for Virtual Office:Logging out of Virtual OfficeTo log out of Virtual Office,

About the Nortel IP Phone 1165E19Press the Directory key to access directory services.Press the Services key, and then use the navigation keys to acce

Additional phone features190still be used to make emergency calls. “Emergency Calls only” is displayed on the IP Phone display when not logged in to V

Additional phone features191Locked from LoginThree failed attempts to enter the correct Station Control Password.Wait one hour for the lock to clear a

Additional phone features192Using Media Gateway 1000BThe Media Gateway 1000B (MG 1000B) provides a means of extending CS1000 features to one or more r

Additional phone features193Personal Directory, Redial List, and Callers List are not available when operating in Local Mode. When in Local Mode, the

Additional phone features194Troubleshooting MG 1000B The MG 1000B can cause error messages to display on-screen. Table 14 lists error messages and des

Using Hospitality features195Using Hospitality featuresHospitality features are intended for hotel operations.Configuring Automatic Wake-UpUse the Aut

Using Hospitality features196To cancel an Automatic Wake-Up call:To verify the time for the Automatic Wake-Up call:1. Lift the handset. 2. Dial the Au

Using Hospitality features197Activating Message RegistrationUse the Message Registration feature to read, change, or reset meters that log your hotel

Using Hospitality features198To reset a meter to zero:Using Maid IdentificationUse the Maid Identification feature to track the cleaning status of roo

Using Hospitality features199Displaying Room StatusUse the Room Status feature to display the status of a room using the Display Module.To display the

About the Nortel IP Phone 1165E20Telephone displayThe IP Phone 1165E provides a 4.1 inch (diagonal measured) color QVGA TFT display, capable of displa

Using Hospitality features200Changing the status of a room:2. Dial the Directory Number (DN) for the room. The DN appears followed by a two-digit code

Using Hospitality features2012. Dial the Directory Number (DN) for the room. The DN appears followed by a two-digit code.The first digit indicates the

Accessing External Server Applications202Accessing External Server ApplicationsUse External Server Applications to access a variety of applications di

Accessing External Server Applications203Using SAVE keyUse the SAVE feature key to save the recording of an active call. This key is associated with t

Flexible Feature Codes (FFCs)204Flexible Feature Codes (FFCs)Use Table 15 to track the FFCs assigned by your system administrator. Table 15: Flexible

Regulatory and safety information205Regulatory and safety informationThis equipment has been tested and found to comply with the limits for a Class B

Regulatory and safety information206and operated with a minimum distance of 20cm between the radiator and your body (excluding the handset). This tran

Regulatory and safety information207Table 17 lists Safety compliance for various jurisdictions.Other Safety Approvals: IEC 60950-1: ITE equipment - Sa

Regulatory and safety information208DenAn regulatory notice for Japan

Appendix: Connecting the components209Appendix: Connecting the componentsFollowing figure shows connections on the IP Phone 1165E.Figure 38: IP Phone

About the Nortel IP Phone 1165E21Figure 2: IP Phone 1165E display areaSelf-labeled line/programmable feature key labels appear beside the line keys, a

Appendix: Connecting the components210Before you beginConnecting the components of the IP PhoneCAUTIONDamage to EquipmentEnsure you only plug your IP

Appendix: Connecting the components211Figure 39: Release the IP Phone 1165E from the standUse the following steps to connect the components of your IP

Appendix: Connecting the components212Figure 40: Remove the stand cover2. Your IP Phone 1165E can be powered by standard IEEE 802.3af Power over Ether

Appendix: Connecting the components2133. Install the handset. Connect the end of the handset cable with the short straight section into the handset. C

Appendix: Connecting the components214Figure 41: Cable routing tracks and mounting holes8. Wall-mount your IP Phone (optional). Your IP Phone 1165E ca

Appendix: Connecting the components215screws are snug, install the IP Phone on the mounting screws, and then tighten the top screws. Method B: Attach

Appendix: Connecting the components216

Terms you should know217Terms you should knowCalling Party Name DisplayInformation appearing on the LCD display screen, such as the caller’s name and

Terms you should know218Directory Number (DN)A number consisting of one to seven digits for an IP Phone, and also known as an extension number.Feature

Terms you should know219Message/InboxA fixed key on your IP Phone 1165E that connects to your voice messaging system when the key is pressed.Navigatio

About the Nortel IP Phone 1165E22Figure 3 on page 22 shows an idle LCD screen.Figure 3: IP Phone 1165E LCD screenUSB supportThe IP Phone 1165E has a U

Terms you should know220Self-labeled line programmable feature keysThe keys on either side of the LCD display area are self-labeled line/programmable

Terms you should know221releases the switchhook, and you either answer an incoming call or you receive a dial tone to make a call.User interface Scree

Terms you should know222

Index223IndexAAbout the IP Phone 2004 11, 209, 217Active headset device 89Advanced Diagnostic Tool 120Answer a call 137Attendant Recall 141AutoDial 13

Index224EElectronic Lock 154Encrypted calling 23Enhanced Override 168Enter key 17Entering and editing text 27Expand key 17Expansion Module bold font 8

Index225Off-hook dialing 122Onhook Default Path 68On-hook dialing 123Outline Font 83Override a busy signal 170PPaging tone 219Personal Directory 127Pl

Index226Virtual Office logout 189Virtual Office on your Remote telephone 185Voice Call 174Volume adjustment 53Volume control bar 15

Nortel Communication Server 1000IP Phone 1165EUser Guidewww.nortel.comCopyright © 2010, Nortel Networks. All Rights ReservedLEGAL NOTICEWhile the info

About the Nortel IP Phone 1165E23License NotificationNotify your system administrator if your IP Phone displays a message in a pop-up window about the

About the Nortel IP Phone 1165E24Station Control Password (SCPW)Your Station Control Password (SCPW) enables the following security features:• Electro

About the Nortel IP Phone 1165E25Note: The default configuration for Password Protection is off. To turn Password Protection on or off:7. Use the dial

About the Nortel IP Phone 1165E265. Press the Up/Down navigation keys to scroll and highlight one of the following:— Enable Password Protection— Disab

Entering and editing text27Entering and editing textYou can enter and edit text on your IP Phone 1165E using the following methods:• “Entering text us

Entering and editing text28Entering text using the USB keyboardYou can use the USB keyboard, when connected, to enter text in the tools and graphical

Entering and editing text29Note: Contact your system administrator to see if USB keyboard function keys are supported on your IP Phone 1165E.Editing t

Revision history3Revision historyJuly 2010Standard 02.02. This document is up-issued to reflect changes in technical content for Call Log Options and

Entering and editing text304. If the character you want is not visible, press the More... soft key to access the next layer of soft keys.5. To add non

Virtual Private Network31Virtual Private Network A Virtual Private Network (VPN) is a network that uses a public network infrastructure, such as the I

Virtual Private Network32— .bin files (for example: 0625C7C.bin)• Java Virtual Machine (JVM) version 1.2 or later must be installed on your PC. To che

Virtual Private Network33Figure 4: IP Phone connected to the modemFigure 5: IP Phone connected to the routerFigure 6: IP Phone connected to the wirele

Virtual Private Network34modemNote 1: If your home network is not configured as described in the preceding figures, contact your system administrator

Virtual Private Network35Installing and configuring VPNUse the following procedure to install and configure VPN on your IP Phone.Depending on the vers

Virtual Private Network36Figure 7: Welcome & language selection window4. Select your language preference.The following languages are supported:• A

Virtual Private Network37• Italian• Japanese - Katakana• Japanese - Kanji• Korean•Latvian• Norwegian•Polish• Portuguese• Russian• Spanish•Swedish• Tur

Virtual Private Network38Figure 8: Equipment Setup and VPN window6. Verify that the modem, IP Phone, and PC are connected properly.7. Disconnect any V

Virtual Private Network39Figure 9: Locate Data Files9. Click Browse to locate the provisioning files provided by your system administrator, if the wiz

Revision history4

Virtual Private Network40Figure 10: Prepare Phone for Configuration11. Power on your IP Phone.Note: Depending on the current software version on the I

Virtual Private Network41The Prepare Phone for Configuration (Try again) window appears.Figure 11: The Prepare Phone for Configuration (Try again)a. P

Virtual Private Network42to perform a software upgrade on your IP Phone.The Prepare Phone for Configuration window appears as shown in Figure 12 on pa

Virtual Private Network43Server IP address) window appears, as shown in Figure 14 on page 44.ORIf you are not able to navigate and edit the address in

Virtual Private Network44on page 44. This is the IP Address of your PC running the Wizard tool. Use the IP Phone keypad to enter the Provision: or (TF

Virtual Private Network45i. Click Next.j. Go back to Step 12 and repeat the steps.15. When the Autodiscover Phone window appears, as shown in Figure 1

Virtual Private Network46Figure 15: Autodiscover Phone window16. Click Next.If more than one connected IP Phone was discovered, the Autodiscover Phone

Virtual Private Network47Figure 16: Autodiscover Phone (More than one phone was discovered)a. Obtain the MAC address of the IP Phone for which you are

Virtual Private Network48Figure 17: Configure Phone WindowThe progress bar displays the percent complete of the provisioning file transfer. Configurin

Virtual Private Network49Figure 18: Confirmation & Finish19. Verify that the IP Phone is successfully configured.Note: You may be prompted to ente

Contents5ContentsBasic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Telephone controls . . . . . . . . . . .

Virtual Private Network50a. Look for the following information on the IP Phone display:—Date—Time— Type of call server— Directory numberb. Lift the IP

Configuring Telephone Options51Configuring Telephone OptionsYour IP Phone 1165E Services menu lists the following submenus:•The Telephone Options menu

Configuring Telephone Options52Using the Telephone Options menuUse the Telephone Options menu to access the following:• “Adjusting the volume” on page

Configuring Telephone Options53Adjusting the volumeTo adjust the volume, press the Services key, select Telephone Options, and then select Volume adju

Configuring Telephone Options54Adjusting the display screen contrastTo adjust the LCD screen contrast, press the Services key, select Telephone Option

Configuring Telephone Options55To adjust the display screen contrast: Selecting a languageThe display is available in multiple languages. To choose a

Configuring Telephone Options56To select a language:Selecting date and time formatSeveral date and time formats are available. Formats are based on th

Configuring Telephone Options57Accessing display diagnosticsThe Display diagnostics option tests the IP Phone display screen and indicator lights.To a

Configuring Telephone Options58To choose a local dialpad tone:Viewing IP Phone informationThe Set Info option displays the following IP Phone-specific

Configuring Telephone Options59To view IP Phone information:DiagnosticsThe Diagnostics option displays the following IP Phone-specific information:• D

Contents6Enabling OnHook Default Path . . . . . . . . . . . . . . . . . . . . 68Changing feature key labels . . . . . . . . . . . . . . . . . . . .

Configuring Telephone Options60Configuring Call Log OptionsThe Call Log Options screen displays the following items:• Incoming Calls• Preferred Name M

Configuring Telephone Options61To log all incoming calls including calls while your IP Phone is busy, press the Services key and select the Call Log O

Configuring Telephone Options62Configure the Incoming Call – New Call IndicationYou can configure your IP Phone 1165E to display a message to indicate

Configuring Telephone Options63Configure Preferred Name MatchYou can configure your IP Phone 1165E to display the name of the caller as defined in you

Configuring Telephone Options64Configure Area Code SetupUse the Area Code Setup menu to save up to three area codes. When an incoming call arrives wit

Configuring Telephone Options65To edit area code display:3. Press the Up/Down navigation keys to scroll and highlight one of the following:— Area Code

Configuring Telephone Options66Choosing a ring typeThe Ring type… option configures the IP Phone ring tone. To choose a ring type, press the Services

Configuring Telephone Options67To select a ring type:Enabling or disabling Call TimerThe call timer measures how long you are on each call. To enable

Configuring Telephone Options68To enable or disable Call Timer:Enabling OnHook Default Path The OnHook Default Path option allows you to choose whethe

Configuring Telephone Options69Changing feature key labelsThe Change FeatureKey label option renames the label displayed next to each feature key or r

Contents7Making a call using the Corporate Directory . . . . . . . . . 126Making a call using the Personal Directory . . . . . . . . . . 127Making

Configuring Telephone Options70 Enter3. Press the feature key that you are changing. If you press a prime DN key, an error message ap

Configuring Telephone Options71To restore the default labels:To restore feature key labels, press the Services key, select Telephone Options, and then

Configuring Telephone Options72To configure name display format:Configuring Live Dial PadThe Live Dial Pad option activates the Primary DN key when yo

Configuring Telephone Options73Enter 2. Choose one of the following:— Press the Select soft key or Enter key to save the configuration.— Press the Can

Configuring Local Menu options74Configuring Local Menu optionsNote: Many of the options discussed in this section are for administrator use only. Do n

Configuring Local Menu options75Table 6 describes the key functions in a dialog box.Table 7 describes the key functions in the Edit mode.Down arrow Mo

Configuring Local Menu options76Navigation using the USB mouseIf you are using a USB mouse, you can right-click the Telephony screen to open the Local

Configuring Local Menu options77• “1. Display Settings” on page 77• “2. Language” on page 88• “3. Headsets” on page 89• “4. Bluetooth” on page 93• “5.

Configuring Local Menu options78Note: Changes you make to contrast in this menu are lost if the IP Phone is reset. To avoid losing your changes, Norte

Configuring Local Menu options79Using the Contrast or Brightness settings:To use the contrast or brightness settings, press the Services key twice to

Contents8Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . 156Using Conferee Selectable Display . . . . . . . . . . .

Configuring Local Menu options80Setting the Backlight Timeout Value:To set the backlight timeout value, press the Services key twice to open the Local

Configuring Local Menu options811. Select the Slideshow settings using the Up/Down navigation keys or the USB mouse.2. Click the Left/Right arrow of t

Configuring Local Menu options82Setting a theme:To set a theme, press the Services key twice to open the Local Tools menu. Press the 1 key on the dial

Configuring Local Menu options831. Select the Use Font Smoothing setting using the Up or Down navigation keys or USB mouse.2. Use the Enter key or USB

Configuring Local Menu options84Using the Simple Icons:To change the type of icons, press the Services key twice to open the Local Tools menu. Press t

Configuring Local Menu options85U-RingI-ActiveU-ActiveI-Hold U-HoldI-Group ListenU-Group ListenFeature ActiveFeature InactiveTable 9: Standard Nortel

Configuring Local Menu options86I-Hold RingingU Hold RingingActive AudioHold AudioHomeBusinessExtension NumberPagerVoiceTable 9: Standard Nortel Icons

Configuring Local Menu options87FaxEmailWirelessInternet addressSet-to-Set MessageSecured Trash canInboxOutboxTable 9: Standard Nortel Icons (Part 4 o

Configuring Local Menu options882. LanguageThe Language setting in the Preferences menu configures the language used on the IP Phone display. • The la

Configuring Local Menu options893. HeadsetsUse the Headsets tool to select the headset used on your IP Phone.To select the headset used in the local m

Contents9Using Resume Normal Mode . . . . . . . . . . . . . . . . . . . . . 193Troubleshooting MG 1000B . . . . . . . . . . . . . . . . . . . . . .

Configuring Local Menu options90Enabling a USB headsetFor a list of supported headsets that provide acceptable audio performance with the IP Phone 116

Configuring Local Menu options91Note: Press the Apply button to make the changes permanent. Press Exit to discard any changes.1. Select USB from the A

Configuring Local Menu options92limit of 100mA is sufficient to power the Nortel USB Headset Adapters.• USB Audio support does not include stereo audi

Configuring Local Menu options934. BluetoothYour IP Phone 1165E is equipped with a radio system to support Bluetooth wireless technology enabled heads

Configuring Local Menu options94Figure 21: Bluetooth Setup screenTo pair a wireless headset with your IP Phone:1. Double-press the Headset key to open

Configuring Local Menu options953. Put your Bluetooth wireless technology headset in its pairing or search mode. The procedure for doing this can be d

Configuring Local Menu options964. Search devices.a. Ensure that your headset is in Pairing or Search Mode.b. Press the Right navigation key twice, an

Configuring Local Menu options975. When the name of your headset appears in the Found: box, press the Stop soft key or wait for the search to finish.

Configuring Local Menu options987. Press the Right navigation key one or more times to highlight the Pair button (next to the Pair Device item) and pr

Configuring Local Menu options998. Choose one of the following:• If the headset is successfully paired with your IP Phone, proceed to Step 9. To verif