
Online Documentation
Issue 1 January 2008 7
Online Documentation
See the Avaya support site at http://www.avaya.com/support for technical and end user
documentation related to the Avaya Agent Deskphone 16CC. The Avaya Agent Deskphone
16CC is part of the Avaya Call Center 5.0 solution. Documents specific to the solution, such as
Getting Started with Avaya Call Center 5.0 and Avaya Agent Deskphone 16CC (Document
Number 129214) and What’s New for Avaya Call Center 5.0 are also available on the Avaya
support site.
See Appendix C:
Related Documentation for Web sites that list related, non-Avaya documents,
such as those published by the Internet Engineering Task Force (IETF) and the International
Telecommunication Union (ITU).
Customer Support
For Avaya Agent Deskphone 16CC Telephone support, call the Avaya support number provided
to you by your Avaya representative or Avaya reseller.
Information about Avaya products can be obtained at the following URL:
http://www.avaya.com/support
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