Avaya G700 User Manual Page 389
- Page / 768
- Table of contents
- BOOKMARKS
Rated. / 5. Based on customer reviews
Call center
Issue 9.1 June 2006 389
Supported Ethernet Interfaces
Table 25: Ethernet Interfaces summarizes Ethernet interfaces used by several current
switching platforms:
Call center
The S8300 Media Server provides a excellent solution for a small call center. The S8300 Media
Server with the G700 Media Gateway supports the following call center capabilities:
● All three Avaya call center packages:
- Avaya Call Center Basic
- Avaya Call Center Deluxe
- Avaya Call Center Elite
● Up to 450 agents
● A maximum of 16 ASAI links
● Avaya G700 announcement software
Table 25: Ethernet Interfaces
Platform
Processor
Ethernet
Interface?
C-LAN
(TN799)
Ethernet
Interface
DEFINITY Servers
csi, si, and r
No Yes
Avaya S8100 Media
Server (formerly
DEFINITY ONE/
IP600)
Yes Yes
Avaya S8300 Media
Server with Avaya
G700 Media Gateway
Yes No
- Installing and Upgrading 1
- Issue 9.1 June 2006 5 5
- Issue 9.1 June 2006 7 7
- Issue 9.1 June 2006 9 9
- Contents 10
- Issue 9.1 June 2006 11 11
- Issue 9.1 June 2006 13 13
- Issue 9.1 June 2006 15 15
- Issue 9.1 June 2006 17 17
- Issue 9.1 June 2006 19 19
- Issue 9.1 June 2006 21 21
- Issue 9.1 June 2006 23 23
- About this book 25
- Conventions 27
- Terminology 28
- Typography 28
- Commands 29
- Downloading this book 30
- Related resources 31
- Technical assistance 32
- Trademarks 33
- Ordering Documentation 33
- Sending us comments 34
- Section 1: Reference 35
- What wizards are available 37
- When to use each wizard 38
- Issue 9.1 June 2006 39 39
- Issue 9.1 June 2006 41 41
- The Installation Wizard 43
- Issue 9.1 June 2006 45 45
- Issue 9.1 June 2006 47 47
- The Software Update Manager 48
- Issue 9.1 June 2006 49 49
- The Upgrade Tool 50
- Issue 9.1 June 2006 51 51
- ● G350 Media Gateway 52
- Issue 9.1 June 2006 53 53
- The Network Region Wizard 55
- Issue 9.1 June 2006 57 57
- Issue 9.1 June 2006 59 59
- Issue 9.1 June 2006 61 61
- About connection methods 63
- Issue 9.1 June 2006 65 65
- Terminal Emulator, or ASA): 66
- Issue 9.1 June 2006 67 67
- Issue 9.1 June 2006 69 69
- About Log in Methods 70
- To run telnet 71
- To run the Web Interface 72
- Issue 9.1 June 2006 73 73
- Main Menu 74
- Issue 9.1 June 2006 75 75
- To run SAT: 76
- Issue 9.1 June 2006 77 77
- Issue 9.1 June 2006 79 79
- Issue 9.1 June 2006 81 81
- Communication Manager 82
- About hardware components 83
- What are the media modules 84
- Figure 3: Media modules 85
- X330W-4DS1 86
- Issue 9.1 June 2006 87 87
- C363T Multilayer switch 88
- Building a stack 89
- Stack Master election rules 91
- 1. Stack Master 92
- Issue 9.1 June 2006 93 93
- About installation planning 95
- What site verification does 97
- AUDIX Messaging Application 97
- Maintaining system security 98
- Issue 9.1 June 2006 99 99
- Power Verification 100
- Grounding Verification 100
- Issue 9.1 June 2006 101 101
- Issue 9.1 June 2006 103 103
- Issue 9.1 June 2006 105 105
- Inserting media modules 107
- To insert media modules 108
- Issue 9.1 June 2006 109 109
- Inserting an Expansion Module 110
- Issue 9.1 June 2006 111 111
- Cabling multiple units 112
- Attaching Ground Conductors 116
- What are approved grounds 117
- ● Acceptable water pipe 118
- ● Concrete encased ground 118
- ● Ground ring 118
- ● Approved floor grounds 118
- Connecting the Safety Ground 119
- Connecting AC Power 120
- Issue 9.1 June 2006 121 121
- Plugging in AC power 122
- To check DC power 123
- Section 2: G700 installation 125
- Checklist 1: 126
- Install a New G700 126
- Issue 9.1 June 2006 127 127
- Checklist 2: 129
- Installation Wizard 129
- Checklist 3 131
- Checklist 4 133
- Issue 9.1 June 2006 135 135
- Checklist 5: 136
- Issue 9.1 June 2006 137 137
- Installation Overview 138
- About access to the Server CD 139
- System Access 140
- Issue 9.1 June 2006 141 141
- Issue 9.1 June 2006 143 143
- Issue 9.1 June 2006 145 145
- Completing the RFA process 146
- Issue 9.1 June 2006 147 147
- To run the ART 148
- (Avaya technicians only) 148
- Install the S8300 149
- Setting telnet parameters 150
- To begin the upgrade 151
- Issue 9.1 June 2006 153 153
- Issue 9.1 June 2006 155 155
- Enabling Network Time Servers 157
- Issue 9.1 June 2006 159 159
- Custom template (S8300 only) 160
- Issue 9.1 June 2006 161 161
- Usage Options screen 162
- Issue 9.1 June 2006 163 163
- Issue 9.1 June 2006 165 165
- Issue 9.1 June 2006 167 167
- Issue 9.1 June 2006 169 169
- Issue 9.1 June 2006 171 171
- Issue 9.1 June 2006 173 173
- To reset the System 174
- To assign node names 174
- Administering Network Regions 175
- Administering IP Interfaces 177
- Issue 9.1 June 2006 179 179
- ● Administering IP Interfaces 180
- Issue 9.1 June 2006 183 183
- Issue 9.1 June 2006 185 185
- Issue 9.1 June 2006 187 187
- To add a media gateway 189
- To verify changes 191
- Survivable Processor 193
- (if the Primary Controller) 195
- Integrated Messaging 196
- (for an S8300 LSP) 197
- Issue 9.1 June 2006 199 199
- Installation overview 200
- Issue 9.1 June 2006 201 201
- Issue 9.1 June 2006 203 203
- Configure the G700 204
- Issue 9.1 June 2006 205 205
- Issue 9.1 June 2006 209 209
- Issue 9.1 June 2006 211 211
- 03-300412 212
- Issue 9.1 June 2006 215 215
- Issue 9.1 June 2006 217 217
- Issue 9.1 June 2006 219 219
- ● Test the endpoints 224
- ● Enable adjunct systems 224
- Issue 9.1 June 2006 225 225
- Release 3.1 upgrade scenarios 227
- Accessing the S8300 228
- Accessing the Server CD 228
- Issue 9.1 June 2006 229 229
- Issue 9.1 June 2006 231 231
- Obtaining service pack files 233
- Issue 9.1 June 2006 235 235
- To access the SAT 239
- To clear alarms 241
- To check link status 241
- To record all busyouts 242
- To save translations 242
- To disable alarm origination 243
- (if IA770 is being used) 244
- Issue 9.1 June 2006 245 245
- Backing up system files 247
- To back up data 248
- Issue 9.1 June 2006 249 249
- Upgrading the S8300A 251
- Issue 9.1 June 2006 253 253
- Linux migration backup 254
- Issue 9.1 June 2006 255 255
- Issue 9.1 June 2006 257 257
- Issue 9.1 June 2006 259 259
- Issue 9.1 June 2006 261 261
- Issue 9.1 June 2006 263 263
- Verifying software version 264
- Copying files to the S8300 265
- Issue 9.1 June 2006 267 267
- Verifying connectivity 268
- To verify connectivity 269
- Restoring data 270
- Restart the server 271
- Issue 9.1 June 2006 273 273
- ● Translations: xln files 274
- ● System: os files 274
- ● Security: security files 274
- Reboot the media server 275
- Issue 9.1 June 2006 277 277
- Issue 9.1 June 2006 279 279
- Verifying operation 280
- Next steps 281
- Issue 9.1 June 2006 283 283
- Post-upgrade tasks 284
- If using IA770: 285
- Issue 9.1 June 2006 287 287
- Saving translations 289
- Complete the upgrade process 290
- To busy out trunks 291
- To resolve alarms 291
- To back up the system 291
- Issue 9.1 June 2006 293 293
- Issue 9.1 June 2006 295 295
- Issue 9.1 June 2006 297 297
- Post-upgrade service pack 300
- Issue 9.1 June 2006 301 301
- Issue 9.1 June 2006 303 303
- Issue 9.1 June 2006 305 305
- To access SAT 307
- To determine other languages 312
- Issue 9.1 June 2006 313 313
- Shutting down IA770 314
- Issue 9.1 June 2006 315 315
- ● Server and System Files 316
- ● Security Files 316
- R2.x only) 317
- Issue 9.1 June 2006 319 319
- Issue 9.1 June 2006 321 321
- Preparing LSPs 322
- Issue 9.1 June 2006 323 323
- ● This server’s CD-ROM drive 324
- Issue 9.1 June 2006 325 325
- LSPs, and G700 media gateways 327
- Issue 9.1 June 2006 329 329
- Running the upgrade 330
- Issue 9.1 June 2006 331 331
- Issue 9.1 June 2006 337 337
- Issue 9.1 June 2006 339 339
- Issue 9.1 June 2006 341 341
- H.323 (optional) 342
- S8300 using the Upgrade Tool 343
- About system access 344
- Issue 9.1 June 2006 345 345
- Issue 9.1 June 2006 347 347
- Issue 9.1 June 2006 349 349
- Issue 9.1 June 2006 351 351
- Issue 9.1 June 2006 355 355
- Issue 9.1 June 2006 357 357
- Connecting telephones 359
- Figure notes: 360
- Issue 9.1 June 2006 361 361
- EMERGENCY 363
- TRANSFER 363
- Local and Phantom Power 366
- Using the 1152A1 PDU 367
- Issue 9.1 June 2006 369 369
- 1151B2/C2 power supplies 371
- Available PoE Switch Options 373
- Power priority mechanism 374
- Issue 9.1 June 2006 375 375
- Stacking 376
- Layer 2 features 376
- Layer 3 features 377
- Management 377
- Power over Ethernet (PoE) 378
- Issue 9.1 June 2006 379 379
- Using the P333T-PWR switch 381
- Connecting the cables 382
- To install the CBC: 383
- Issue 9.1 June 2006 385 385
- Issue 9.1 June 2006 387 387
- (for the S8300 Media Server) 388
- Call center 389
- Issue 9.1 June 2006 391 391
- Avaya Integrated Management 392
- Issue 9.1 June 2006 393 393
- Avaya Proxy Agent 394
- Avaya Configuration Manager 394
- Avaya Site Administration 395
- Avaya Terminal Configuration 395
- Avaya Terminal Emulator 395
- Avaya VoIP Monitoring Manager 396
- Issue 9.1 June 2006 397 397
- Terminal server installation 399
- Issue 9.1 June 2006 401 401
- Administering the IOLAN+ 402
- To connect the IOLAN+ 403
- Issue 9.1 June 2006 405 405
- To reboot the IOLAN+ 406
- Administering the gateway 407
- Administering an IOLAN+ port 407
- Issue 9.1 June 2006 409 409
- Administering IP services 411
- To administer IP services 412
- Call detail recording (CDR) 413
- Administering CDR parameters 414
- To administer CDR parameters 415
- CDR LINK STATUS 416
- Primary Secondary 416
- Maintenance Busy? no 416
- Downloading the RDTT package 417
- Printers 418
- DS1/T1 CPE loopback jack 419
- Administering a loopback jack 421
- To test the DS1 span 422
- Issue 9.1 June 2006 423 423
- To restore DS1 administration 425
- 123456 87 427
- E1/T1 EIA 530A DCE 427
- EISO EMSM EOSI 427
- MM710 multi-media module 429
- Issue 9.1 June 2006 433 433
- External modems 434
- Issue 9.1 June 2006 435 435
- Music-on-hold 437
- Adjunct Information Sources 442
- ASAI and DEFINITY LAN Gateway 443
- Avaya Interactive Response 443
- SIP Enablement Services 444
- Call Accounting Systems 444
- Section 3: G700 installation 445
- Install a new G700 446
- Issue 9.1 June 2006 447 447
- S8300A to R3.0 451
- S8300B to R3.0 453
- Issue 9.1 June 2006 457 457
- Issue 9.1 June 2006 461 461
- Issue 9.1 June 2006 463 463
- Issue 9.1 June 2006 471 471
- Issue 9.1 June 2006 473 473
- Verifying Software Version 475
- ● License file 476
- ● Avaya authentication file 476
- ● New firmware files 476
- Issue 9.1 June 2006 477 477
- Issue 9.1 June 2006 479 479
- Saving Translations 480
- Configuring the S8300 481
- Issue 9.1 June 2006 483 483
- Issue 9.1 June 2006 485 485
- Issue 9.1 June 2006 487 487
- Issue 9.1 June 2006 489 489
- Issue 9.1 June 2006 491 491
- Issue 9.1 June 2006 493 493
- ● The key number 494
- ● The encryption type 494
- ● The key code 494
- To create the key file 495
- To upload the keys file 495
- Issue 9.1 June 2006 497 497
- ● Checking for IP connections 498
- Issue 9.1 June 2006 499 499
- Issue 9.1 June 2006 501 501
- Checking for IP connections 502
- Issue 9.1 June 2006 503 503
- To set LSP transition points 505
- Issue 9.1 June 2006 507 507
- Issue 9.1 June 2006 509 509
- To install MGP firmware 510
- Issue 9.1 June 2006 511 511
- Issue 9.1 June 2006 513 513
- Issue 9.1 June 2006 515 515
- Issue 9.1 June 2006 519 519
- Issue 9.1 June 2006 521 521
- Issue 9.1 June 2006 523 523
- Issue 9.1 June 2006 525 525
- Issue 9.1 June 2006 529 529
- Issue 9.1 June 2006 531 531
- Issue 9.1 June 2006 533 533
- Issue 9.1 June 2006 535 535
- Issue 9.1 June 2006 537 537
- ● OSS Method 538
- ● SNMP Method 538
- Issue 9.1 June 2006 539 539
- Issue 9.1 June 2006 545 545
- Issue 9.1 June 2006 547 547
- Issue 9.1 June 2006 549 549
- Issue 9.1 June 2006 551 551
- Issue 9.1 June 2006 553 553
- To run the ping command 556
- Issue 9.1 June 2006 557 557
- Issue 9.1 June 2006 561 561
- Issue 9.1 June 2006 563 563
- Issue 9.1 June 2006 565 565
- Issue 9.1 June 2006 567 567
- Issue 9.1 June 2006 571 571
- Issue 9.1 June 2006 573 573
- Issue 9.1 June 2006 577 577
- Issue 9.1 June 2006 581 581
- Issue 9.1 June 2006 583 583
- Issue 9.1 June 2006 585 585
- Issue 9.1 June 2006 587 587
- Issue 9.1 June 2006 589 589
- Issue 9.1 June 2006 593 593
- ● Login ID and password 594
- ● IP address 594
- Issue 9.1 June 2006 595 595
- To download a service pack 596
- Issue 9.1 June 2006 597 597
- Issue 9.1 June 2006 609 609
- Issue 9.1 June 2006 613 613
- Issue 9.1 June 2006 617 617
- Issue 9.1 June 2006 619 619
- Issue 9.1 June 2006 621 621
- Issue 9.1 June 2006 623 623
- Issue 9.1 June 2006 625 625
- Issue 9.1 June 2006 627 627
- Issue 9.1 June 2006 631 631
- Issue 9.1 June 2006 637 637
- Issue 9.1 June 2006 641 641
- Issue 9.1 June 2006 643 643
- Issue 9.1 June 2006 647 647
- Issue 9.1 June 2006 651 651
- Issue 9.1 June 2006 653 653
- Issue 9.1 June 2006 657 657
- To verify operation 659
- To restart LSPs (if any) 664
- Issue 9.1 June 2006 665 665
- Issue 9.1 June 2006 667 667
- ● Authentication file 668
- Issue 9.1 June 2006 671 671
- Issue 9.1 June 2006 673 673
- Issue 9.1 June 2006 681 681
- Issue 9.1 June 2006 683 683
- Issue 9.1 June 2006 685 685
- (starting from R2.x only) 686
- Issue 9.1 June 2006 687 687
- Issue 9.1 June 2006 689 689
- Issue 9.1 June 2006 691 691
- Issue 9.1 June 2006 693 693
- Upgrade the S8300 694
- Issue 9.1 June 2006 695 695
- Issue 9.1 June 2006 697 697
- Issue 9.1 June 2006 699 699
- Making the upgrade permanent 700
- Upgrade the G700 Firmware 702
- Issue 9.1 June 2006 703 703
- Issue 9.1 June 2006 705 705
- Issue 9.1 June 2006 707 707
- Issue 9.1 June 2006 709 709
- Issue 9.1 June 2006 711 711
- Issue 9.1 June 2006 713 713
- Issue 9.1 June 2006 715 715
- To check media modules 717
- Issue 9.1 June 2006 719 719
- Issue 9.1 June 2006 721 721
- Issue 9.1 June 2006 723 723
- Issue 9.1 June 2006 725 725
- Issue 9.1 June 2006 727 727
- Issue 9.1 June 2006 729 729
- Issue 9.1 June 2006 731 731
- Issue 9.1 June 2006 733 733
- Cabling Equipment 734
- Issue 9.1 June 2006 735 735
- Technical information 736
- Issue 9.1 June 2006 737 737
- Installer's Checklist 738
- G700 Serial Numbers 739
- Information checklists 740
- Issue 9.1 June 2006 741 741
- Set Up for VoiP Resources 742
- Set Up for S8300 Media Server 743
- Installation Site Information 744
- Stack Layout 745
- Appendix C: Equipment list 747
- Equipment list 748
- Issue 9.1 June 2006 749 749
- Issue 9.1 June 2006 751 751
- Issue 9.1 June 2006 753 753
- Issue 9.1 June 2006 755 755
- Issue 9.1 June 2006 757 757
- Install the Avaya TFTP server 758
- Issue 9.1 June 2006 759 759
- Settings 760
- Issue 9.1 June 2006 761 761
- Numerical 763
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