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Chapter 7 Using the BCM Fault Management System 185
BCM 4.0 Administration Guide
192 10202 Warning Service
Manager
Service Manager -
CallPilot has been
stopped either due
to user action or
because Service
Manager has
stopped this
service due to a
dependency on
another service
that has been
stopped.
No Action
Required.
Yes No No N/A
193 10203 Warning Service
Manager
Service Manager -
IP Terminal
Service (UTPS)
has been stopped
either due to user
action or because
Service Manager
has stopped this
service due to a
dependency on
another service
that has been
stopped. This will
affect service on
all IP terminals on
the system.
No Action
Required.
Yes No No N/A
195 10205 Warning Service
Manager
Service Manager -
Voice over IP
Gateway (feps)
has been stopped
either due to user
action or because
Service Manager
has stopped this
service due to a
dependency on
another service
that has been
stopped.
No Action
Required.
Yes No No N/A
196 10206 Warning Service
Manager
Service Manager -
Quality of Service
Monitor (qmond)
has been stopped
either due to user
action or because
Service Manager
has stopped this
service due to a
dependency on
another service
that has been
stopped.
No Action
Required.
Yes No No N/A
Table 53 BCM Alarm List
- BCM 4.0 Administration Guide 1
- Trademarks 2
- Task List 3
- Contents 7
- Chapter 10 11
- Chapter 11 11
- Appendix A 13
- 14 Contents 14
- Chapter 1 15
- Organization 16
- Audience 17
- Acronyms 17
- Table 1 List of acronyms 18
- Related publications 20
- How to get Help 21
- Chapter 2 23
- BCM hardware 24
- BCM applications 24
- BCM Management Model 25
- BCM interfaces 26
- BCM 4.0 Administration Guide 27
- Chapter 3 29
- Managing IVR for BCM 4.0 32
- BCM Element Manager 34
- BCM Element Manager setup 35
- BCM element 39
- Disconnecting from an element 40
- Closing the Element Manager 40
- Initial panel details 41
- Element Manager panels 50
- Element Manager data features 51
- Copying table information 52
- Table 7 Paste Data 53
- Rearranging table information 54
- Rearranging columns 55
- Rearranging lines 55
- Figure 9 Sort dialog box 56
- Saving programming records 57
- Figure 13 Save dialog box 60
- BCM feature licensing 63
- BCM Help system 64
- Field-level Help 66
- Context-sensitive Help 66
- Personal computer 69
- Network folder 69
- FTP servers 69
- SFTP servers 70
- USB storage device 70
- HTTP/HTTPS server 71
- Chapter 4 73
- Entry Policy tab 78
- Session Management Policy tab 78
- SSL and SSH Policy tab 79
- Setting credential complexity 79
- To set credential complexity 79
- Variable Table 80
- To set password expiry policy 81
- To set password history 81
- Vendor specific attributes 83
- Table 20 Privilege levels 85
- Transferring an SSH Key-Pair 87
- To transfer an SSH Key-Pair 87
- Adding a new user account 88
- To add a new user account 88
- Modifying a user account 89
- To modify a user account 89
- Deleting a user account 90
- To delete a user account 91
- Changing a user’s password 91
- To change a user’s password 91
- Creating a group 92
- To create a group 92
- Deleting a group 92
- To delete a group 92
- Modifying group privileges 92
- To modify group privileges 93
- Re-enable a locked-out user 94
- To release a locked-out user 94
- User accounts 96
- Default passwords 98
- Default groups 98
- N0060598N0060598 100
- Security access privileges 101
- CTE Appl access privileges 101
- CDR Appl access privileges 102
- PPP Access access privileges 102
- Admin access privileges 103
- Guests access privileges 104
- WAN dial in access privileges 107
- Telset access security 108
- Accounts and Privileges panel 110
- Current Account 111
- View by Accounts 113
- View by Account: General 115
- View by Account: History 116
- View by Groups 117
- View by Groups: General 117
- BCM security fundamentals 119
- Security audits 121
- Firewalls 122
- Security certificate 123
- Site authentication 123
- Chapter 5 125
- Figure 25 PCI Cards tab 130
- Chapter 6 135
- Configuring SNMP settings 136
- To delete an SNMP manager 138
- To add a community string 139
- To add a service access point 140
- To add a trap destination 143
- To modify a trap destination 144
- Auto-SNMP dial-out 145
- Alarm severity levels 146
- Chapter 7 147
- About BCM alarms 148
- Alarms and log files 149
- Alarm severities 149
- Administering alarms 150
- To view an alarm 151
- To acknowledge an alarm 151
- To clear the alarm log 151
- Using the Alarm Banner 152
- Using the alarm set 153
- Alarms and LEDs 154
- Using SNMP traps 155
- Configuring alarm settings 155
- To test an alarm 156
- List of BCM alarms 157
- Table 53 BCM Alarm List 158
- Chapter 8 241
- Table 54 BCM Services 242
- To restart a service 244
- Chapter 9 245
- QoS Monitor 247
- To configure monitoring mode 248
- The default is 10 KB 249
- UPS Status 251
- To access UPS Status 251
- NTP Metrics 253
- To access the NTP Metrics 254
- Interface Metrics 255
- To view Interface Metrics 255
- Figure 35 Interface Metrics 256
- Disk Mirroring 257
- To monitor Disk Mirroring 258
- QoS Metrics 258
- To view global QoS metrics 259
- Table 64 Total traffic tab 260
- Table 66 Totals per queue 262
- Table 67 Averages per queue 262
- Table 68 Total traffic tab 263
- Telephony Metrics 265
- Trunk Module Metrics 266
- To view Trunk Module status 266
- Viewing D-Channel information 268
- Provisioning a PRI B-channel 268
- To provision a PRI B-channel 269
- Trunk Module CSU statistics 269
- Enabling the internal CSU 270
- To enable the internal CSU 270
- To check the CSU alarms 271
- To check bipolar violations 271
- Checking trunk module alarms 271
- To check short-term alarms 272
- To check defects 272
- To view CSU Alarm History 272
- CbC limit metrics 272
- Hunt Group Metrics 274
- PSTN Fallback Metrics 276
- Table 76 PVQM support 278
- Figure 45 PVQM panel 279
- PVQM alarms 280
- To access PVQM metrics 281
- Installing BCM Monitor 286
- Connecting to a BCM system 287
- To connect to a different BCM 288
- Static snapshots 289
- 290 Chapter 10 BCM Utilities 290
- To save a static snapshot 291
- Dynamic snapshots 291
- 292 Chapter 10 BCM Utilities 292
- Starting a dynamic snapshot 293
- BCM Info tab 294
- Media Card tab 295
- Voice Por ts tab 296
- IP Devices tab 296
- RTP Sessions tab 297
- 298 Chapter 10 BCM Utilities 298
- To log UIP data 299
- To view UIP log files 300
- To configure timeout settings 300
- To expand a UIP message 301
- To clear UIP message details 301
- Line Monitor tab 301
- To view all lines 302
- Usage Indicators tab 302
- Usage values 303
- Using statistical values 304
- Chapter 10 BCM Utilities 305 305
- To ping a device 306
- Trace Route 307
- 308 Chapter 10 BCM Utilities 308
- Table 83 Reset functions 308
- To reboot the BCM 309
- To shut down the BCM 309
- Diagnostic settings 310
- To set Release Reasons 311
- Data Networking Utilities 312
- Chapter 10 BCM Utilities 313 313
- 314 Chapter 10 BCM Utilities 314
- About backups 316
- BCM backup file 317
- Backup destinations 318
- Performing immediate backups 319
- To view scheduled backups 326
- To modify a scheduled backup 334
- To delete a backup schedule 334
- Restoring BCM system data 335
- Effects on the system 336
- To restore data from the BCM 337
- Chapter 12 345
- Operational logs 346
- Diagnostic logs 346
- Sensitive logs 346
- Additional System Information 347
- Extracting log files 361
- Retrieval Criteria area 364
- To specify retrieval criteria 365
- Retrieval Results area 365
- Log Details area 366
- Chapter 13 369
- Applying software updates 371
- Removing software updates 384
- To remove a software update 385
- Chapter 14 387
- Using Call Detail Recording 388
- CDR Toolkit 388
- Small Site MIB 392
- Small Site Event MIB 393
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