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Appendix
A
Manageme
nt Informa
tion Bases
N0060598
N0060598
1
2
...
389
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393
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397
398
BCM 4.0 Administration Guide
1
Trademarks
2
Task List
3
Contents
7
Chapter 10
11
Chapter 11
11
Appendix A
13
14 Contents
14
Chapter 1
15
Organization
16
Audience
17
Acronyms
17
Table 1 List of acronyms
18
Related publications
20
How to get Help
21
Chapter 2
23
BCM hardware
24
BCM applications
24
BCM Management Model
25
BCM interfaces
26
BCM 4.0 Administration Guide
27
Chapter 3
29
Managing IVR for BCM 4.0
32
BCM Element Manager
34
BCM Element Manager setup
35
BCM element
39
Disconnecting from an element
40
Closing the Element Manager
40
Initial panel details
41
Element Manager panels
50
Element Manager data features
51
Copying table information
52
Table 7 Paste Data
53
Rearranging table information
54
Rearranging columns
55
Rearranging lines
55
Figure 9 Sort dialog box
56
Saving programming records
57
Figure 13 Save dialog box
60
BCM feature licensing
63
BCM Help system
64
Field-level Help
66
Context-sensitive Help
66
Personal computer
69
Network folder
69
FTP servers
69
SFTP servers
70
USB storage device
70
HTTP/HTTPS server
71
Chapter 4
73
Entry Policy tab
78
Session Management Policy tab
78
SSL and SSH Policy tab
79
Setting credential complexity
79
To set credential complexity
79
Variable Table
80
To set password expiry policy
81
To set password history
81
Vendor specific attributes
83
Table 20 Privilege levels
85
Transferring an SSH Key-Pair
87
To transfer an SSH Key-Pair
87
Adding a new user account
88
To add a new user account
88
Modifying a user account
89
To modify a user account
89
Deleting a user account
90
To delete a user account
91
Changing a user’s password
91
To change a user’s password
91
Creating a group
92
To create a group
92
Deleting a group
92
To delete a group
92
Modifying group privileges
92
To modify group privileges
93
Re-enable a locked-out user
94
To release a locked-out user
94
User accounts
96
Default passwords
98
Default groups
98
N0060598N0060598
100
Security access privileges
101
CTE Appl access privileges
101
CDR Appl access privileges
102
PPP Access access privileges
102
Admin access privileges
103
Guests access privileges
104
WAN dial in access privileges
107
Telset access security
108
Accounts and Privileges panel
110
Current Account
111
View by Accounts
113
View by Account: General
115
View by Account: History
116
View by Groups
117
View by Groups: General
117
BCM security fundamentals
119
Security audits
121
Firewalls
122
Security certificate
123
Site authentication
123
Chapter 5
125
Figure 25 PCI Cards tab
130
Chapter 6
135
Configuring SNMP settings
136
To delete an SNMP manager
138
To add a community string
139
To add a service access point
140
To add a trap destination
143
To modify a trap destination
144
Auto-SNMP dial-out
145
Alarm severity levels
146
Chapter 7
147
About BCM alarms
148
Alarms and log files
149
Alarm severities
149
Administering alarms
150
To view an alarm
151
To acknowledge an alarm
151
To clear the alarm log
151
Using the Alarm Banner
152
Using the alarm set
153
Alarms and LEDs
154
Using SNMP traps
155
Configuring alarm settings
155
To test an alarm
156
List of BCM alarms
157
Table 53 BCM Alarm List
158
Chapter 8
241
Table 54 BCM Services
242
To restart a service
244
Chapter 9
245
QoS Monitor
247
To configure monitoring mode
248
The default is 10 KB
249
UPS Status
251
To access UPS Status
251
NTP Metrics
253
To access the NTP Metrics
254
Interface Metrics
255
To view Interface Metrics
255
Figure 35 Interface Metrics
256
Disk Mirroring
257
To monitor Disk Mirroring
258
QoS Metrics
258
To view global QoS metrics
259
Table 64 Total traffic tab
260
Table 66 Totals per queue
262
Table 67 Averages per queue
262
Table 68 Total traffic tab
263
Telephony Metrics
265
Trunk Module Metrics
266
To view Trunk Module status
266
Viewing D-Channel information
268
Provisioning a PRI B-channel
268
To provision a PRI B-channel
269
Trunk Module CSU statistics
269
Enabling the internal CSU
270
To enable the internal CSU
270
To check the CSU alarms
271
To check bipolar violations
271
Checking trunk module alarms
271
To check short-term alarms
272
To check defects
272
To view CSU Alarm History
272
CbC limit metrics
272
Hunt Group Metrics
274
PSTN Fallback Metrics
276
Table 76 PVQM support
278
Figure 45 PVQM panel
279
PVQM alarms
280
To access PVQM metrics
281
Installing BCM Monitor
286
Connecting to a BCM system
287
To connect to a different BCM
288
Static snapshots
289
290 Chapter 10 BCM Utilities
290
To save a static snapshot
291
Dynamic snapshots
291
292 Chapter 10 BCM Utilities
292
Starting a dynamic snapshot
293
BCM Info tab
294
Media Card tab
295
Voice Por ts tab
296
IP Devices tab
296
RTP Sessions tab
297
298 Chapter 10 BCM Utilities
298
To log UIP data
299
To view UIP log files
300
To configure timeout settings
300
To expand a UIP message
301
To clear UIP message details
301
Line Monitor tab
301
To view all lines
302
Usage Indicators tab
302
Usage values
303
Using statistical values
304
Chapter 10 BCM Utilities 305
305
To ping a device
306
Trace Route
307
308 Chapter 10 BCM Utilities
308
Table 83 Reset functions
308
To reboot the BCM
309
To shut down the BCM
309
Diagnostic settings
310
To set Release Reasons
311
Data Networking Utilities
312
Chapter 10 BCM Utilities 313
313
314 Chapter 10 BCM Utilities
314
About backups
316
BCM backup file
317
Backup destinations
318
Performing immediate backups
319
To view scheduled backups
326
To modify a scheduled backup
334
To delete a backup schedule
334
Restoring BCM system data
335
Effects on the system
336
To restore data from the BCM
337
Chapter 12
345
Operational logs
346
Diagnostic logs
346
Sensitive logs
346
Additional System Information
347
Extracting log files
361
Retrieval Criteria area
364
To specify retrieval criteria
365
Retrieval Results area
365
Log Details area
366
Chapter 13
369
Applying software updates
371
Removing software updates
384
To remove a software update
385
Chapter 14
387
Using Call Detail Recording
388
CDR Toolkit
388
Small Site MIB
392
Small Site Event MIB
393
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