Avaya Personal Call Manager manuals

Avaya Personal Call Manager User's Guide (96 pages)

Brand: Avaya | Category: Software | Size: 1.35 MB |

English

Table of contents

Business Communications

1

Manager

1

Personal Call Manager

1

User Guide

1

Trademarks

2

Contents

3

Tables 1

7

Tables

8

Before you begin

9

Text conventions

9

Acronyms

10

Chapter 1

11

N0027256 1.2

12

Personal Call Manager icons

13

Personal Call Manager window

14

Components of the window

15

Displaying the toolbar

16

Using the toolbar

16

Address Book

17

Displaying the Address Book

17

Current Calls

17

Displaying the Current Calls

17

Current Calls icons

18

Current Calls Toolbar

18

Closing the window

19

Defining the line used

20

BCM Personal Call Manager

21

I am dialing from

22

Creating a new location

22

Selecting a location

23

Deleting a location

23

I am in this country

23

Area Code

24

Dialing Rules

24

Setting up a calling card

26

Adding a custom calling card

26

Accessing outside lines

28

Choosing Dial using

29

Placing a call

30

Redialing a number

33

Returning a call

33

Answering a call

35

New Call dialog box

36

Accessing the Notes tab

37

Putting a call on hold

38

Multiple calls

39

Transferring a call

40

Conferencing a call

45

Taking a conference off hold

46

Splitting a conference

47

Ending a conference

48

Ending a call

49

Calling features

50

Calls Log Window

52

Viewing the Outgoing Calls

53

Updating the Calls Log

53

Sorting the Calls Log

53

Closing the Calls Log Window

55

Contacts

58

Address Properties dialog box

59

Business

60

E-mail Address

61

Settings

62

Slow Search

65

Quick Search

66

Entering names or numbers

67

Organizing the Address book

69

Copying a contact

69

Table 2 Copy Methods

70

Moving a contact

72

Deleting a contact

73

Printing Contacts

73

Printing a contact list

74

Print Contact Details

74

Copying a folder

76

Moving a folder

78

Renaming a folder

79

Deleting a folder

79

Importing Contacts

80

Exporting Contacts

81

Quick Dials

82

Accessing Help

83

Turning the Tip of the Day on

84

Changing the Startup Option

86

Glossary

91

84 Glossary

92

88 Index

96

Avaya Personal Call Manager User's Guide (94 pages)

Brand: Avaya | Category: Software | Size: 1.17 MB |

English

Table of contents

Business Communications

1

Manager

1

Personal Call Manager

1

User Guide

1

Trademarks

2

Contents

3

Contents

4

Tables

8

Before you begin

9

Text conventions

9

Acronyms

10

Chapter 1

11

P0604633 01

12

Personal Call Manager icons

13

Personal Call Manager window

14

Components of the window

15

Using the toolbar

16

Displaying the toolbar

16

Address Book

17

Displaying the Address Book

17

Current Calls

17

Displaying the Current Calls

17

Current Calls icons

18

Current Calls Toolbar

18

Closing the window

19

Defining the line used

20

I am dialing from

22

Creating a new location

22

Selecting a location

23

Deleting a location

23

I am in this country

23

Area Code

24

Dialing Rules

24

Setting up a calling card

26

Adding a custom calling card

26

To access outside lines

28

Dial using

28

Making a call

30

Redialing a number

33

Returning a call

33

Answering a call

35

Call dialog box

36

Accessing the Notes tab

37

Putting a call on hold

38

Multiple calls

39

Transferring a call

40

Conferencing a call

45

Taking a conference off hold

46

Splitting a conference

47

Ending a conference

48

Ending a call

49

Calling features

50

Calls Log Window

52

Viewing the Outgoing Calls

53

Updating the Calls Log

53

Sorting the Calls Log

53

Closing the Calls Log Window

54

Contacts

57

Address Properties dialog box

58

Business

59

E-Mail Address

60

Settings

61

Slow Search

64

Quick Search

65

Entering names or numbers

66

Organizing the Address book

68

Copying a contact

68

Table 2 Copy Methods

69

Moving a contact

71

Deleting a contact

72

Printing Contacts

72

Printing a contact list

72

Print Contact Details

73

Copying a folder

75

Moving a folder

76

Renaming a folder

77

Deleting a folder

77

Importing Contacts

78

Exporting Contacts

79

Quick Dials

80

Accessing Help

81

Turning the Tip of the Day on

82

Changing the Startup Option

84

Glossary

89

90 Glossary

90

94 Index

94

P0604633 01

94

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