Avaya 1140E User's Guide

SIP Firmware Release 1.1 for IP Phone 1140EUser GuideTitle page

Contents10Erasing user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192Network menu . . . . . . . . . . . . . . . . . . . . . .

Receiving a call100Ignoring an incoming callYou can terminate an incoming call alert without answering the call or sending a Decline Call reason by pr

The Address Book101The Address BookThe Address Book is a personal directory of contacts from which you can make a phone call or send an IM. You can ac

The Address Book102To view information about a contact use the navigation button to highlight a name and press the View Context-sensitive soft key. Th

The Address Book103You can also access the Address Book while in an active call and initiate a new call. The IP Phone 1140E automatically places the a

The Address Book104To add a contact to your Address Book:abc1. Press the abc/123 Context-sensitive soft key to toggle between alphabetic and numeric c

The Address Book105Editing a contact in your Address BookTo edit a contact in the Address Book either press the Directory fixed key or press the View

The Address Book106Edit2. Press the Edit Context-sensitive soft key to Edit the contact’s information.abc3. Press the abc/123 Context-sensitive soft k

The Address Book107YesNoBack6. Do one of the following to complete the entry:—Press the Yes Context-sensitive soft key to designate the contact as a f

The Address Book108To delete a contact from your Address Book:View1. Press the Up/Down navigation key to highlight the contact you want to delete and

The Address Book109Copying information to the Address BookTo copy information from the Call Inbox or the Call Outbox screen to the Address Book use th

About the Nortel IP Phone 1140E11About the Nortel IP Phone 1140EYour IP Phone 1140E brings voice and data to the desktop by connecting directly to a L

The Address Book110NextBack4. Use the dialpad to enter a name for the new entry and press the Next Context-sensitive soft key to continue or press the

The Address Book111Searching for a contact in the Address BookWhen you access the IP Phone 1140E Address Book you can perform a search for a contact u

The Address Book112To change the search method:Using the Search feature in the Address BookTo search for a contact while accessing your personal Addre

The Address Book113Using the Search featureYou can search for a contact that is in your IP Phone 1140E Address Book (Local Search) or for a contact in

The Address Book114SearchBack4. Press the Search Context-sensitive soft key.or5. Press the Back Context-sensitive soft key to return to the previous m

The Address Book115Using Global SearchTo use the Global Search feature either press the Services fixed key or press the Servcs Context-sensitive soft

The Address Book116CallSaveSearchBackWhen a search result is successful you can do one of the following:— Press the Up/Down navigation key to highligh

Call Inbox117Call InboxWhile your IP Phone 1140E is active, all incoming calls are saved in your Call Inbox. You can view the following details about

Call Inbox118Accessing the Call InboxYou can access the Call Inbox and initiate a call when the phone is:• Idle (See “Initiating a call from the Call

Call Inbox119DeleteExit— Press the Delete Context-sensitive soft key to delete the highlighted call or all calls in your Call Inbox. (See “Deleting ca

About the Nortel IP Phone 1140E12• four Context-sensitive soft keys• graphical, high-resolution LCD display, backlit, with adjustable contrast• high-q

Call Inbox120Viewing the details of a call in the Call InboxTo view details of a call in the Call Inbox:SavePrevNextBackWhen you view the details of a

Call Inbox121Managing missed callsWhen you do not answer incoming calls, the number of new calls you have appears on the IP Phone 1140E LCD screen. Fo

Call Inbox122Initiating a call from the Call InboxTo initiate a call from the Call Inbox, press the Msg/Inbox fixed key or press the View Context-sens

Call Inbox1232. You can initiate a highlighted call in the Call Inbox list or from the details screen of a caller, by doing one of the following:— Lif

Call Inbox124Deleting calls in your Call InboxWhen you delete calls from the Call Inbox both missed calls and answered calls are deleted. When you vie

Call Inbox125Accessing the calls in your Call Inbox during a callTo access the calls in your Call Inbox during a call:1. Press the Up/Down navigation

Call Outbox126Call OutboxThe Call Outbox keeps a record of all out going calls made from your phone. You can add the contact details of the calls in y

Call Outbox127Accessing the Call OutboxYou can access the Call Outbox and initiate a call when the phone is:• Idle (See “Initiating a call from the Ca

Call Outbox128Initiating a call from the Call OutboxTo initiate a call from the Call Inbox, press the Outbox fixed key or press the View Context-sensi

Call Outbox129Deleting calls from your Call OutboxTo delete calls from your Call Outbox:1. Press the Up/Down navigation key to highlight a call from t

About the Nortel IP Phone 1140E13Note: In this guide, user-defined feature key labels appear beside the keys, and Context-sensitive soft key labels ap

Call Outbox130Viewing the details of a call in the Call OutboxTo view details of a call in the Call Outbox:SavePrevNextBackWhen you view the details o

Call Outbox131Accessing the calls in your Call Outbox during a callTo access the calls in your Call Outbox during a call, press the Call Outbox key.To

Instant Messaging (IM)132Instant Messaging (IM)You can use your IP Phone 1140E to send and receive an Instant Message (IM). You can access and respond

Instant Messaging (IM)133Figure 20: Instant Message pop-upWhen an IM pop-up appears you can do the following:• Press the View Context-sensitive soft k

Instant Messaging (IM)134Configuring Instant Messaging pop-upsTo configure the IM automatic pop-up feature, press the Prefs Context-sensitive soft key

Instant Messaging (IM)135To enable or disable automatic popup of a new IM:Composing an Instant MessageWhen you compose an IM, enter the address of the

Instant Messaging (IM)136Instant Message Inbox/OutboxThe IM Inbox contains a list of all incoming and outgoing Instant Messages. You can filter the IM

Instant Messaging (IM)137Accessing Instant MessagesTo access and view the contents of the IM Inbox/Outbox, either press the Msgs Context-sensitive sof

Instant Messaging (IM)138Viewing the content of an Instant MessageWhen you view the content of an Instant Message you can do the following:• Reply to

Instant Messaging (IM)139Initiating a call from an Instant MessageTo initiate a call from the IM Inbox, press the Expand fixed key or press the Msgs C

About the Nortel IP Phone 1140E14Telephone controlsNote: Your IP Phone 1140E may have fixed keys with icons or with labels. This document presents bot

Instant Messaging (IM)140Deleting an Instant MessageTo delete a single IM, all the IMs from one contact, or all the IMs in your IM Inbox, press the Ms

While on an active call141While on an active callYou can use the following features during an active call:• “Making a new call” on page 141• “Placing

While on an active call142Initiating a call using the Action Context-sensitive soft keyUsing the Action Context-sensitive soft key to initiate a call:

While on an active call143Placing a call On HoldUse the Hold feature when you are talking to one contact and want to perform another action, such as a

While on an active call144To retrieve a call on hold: Multiple calls On HoldWhen you have more than one call on hold, use the navigation key to highli

While on an active call145Figure 22: Secondary (Inactive) call highlightedTo access a call on hold when multiple calls are on hold:1. Press the Up/Dow

While on an active call146To make a call on hold the active callUsing 3-way callingWhen you have more than one call and you want to join the incoming

While on an active call147Figure 23: 3-way Call Note 1: If you receive a new call during a 3-way call, you can answer the new call as usual. The IP Ph

While on an active call148Note: Your system administrator or service provider must enable 3-way calling and conference calls for your IP Phone 1140E.

While on an active call149Note: When more than one call is on hold the call you want to transfer must be the active call. (See “To make a call on hold

About the Nortel IP Phone 1140E15Use the Enter key, at the center of the Navigation Key Cluster, to select menu items or to confirm changes.Note: The

While on an active call150YesNoBackThe IP Phone 1140E prompts you with the following question, “Consult with party?”5. Select one of the following Con

While on an active call151Using the Park Call featureYou can use the Park Call feature to temporarily park a call to the call server or to a specific

While on an active call1523. Use the Dialpad to enter the user’s name to whom you are parking the call.ParkClearBackYou can do one of the following:—

While on an active call153Retrieving a Parked CallYou must have the retrieval code to retrieve a parked call from the server. You can retrieve a parke

Additional features154Additional featuresYou can use the following features:• “Using the Friends feature” on page 154• “Using Feature Key options” on

Additional features155Figure 24: Presence Status of a FriendAccessing your Friends listTo access your Friends list, press the Directory fixed key and

Additional features156To check the online status of a friend on your list:To initiate a call to a friend on the Friends list:StatusAllEditDo one of th

Additional features157To send an IM to a friend on the Friends list:Editing information about a friendTo edit information about a contact designated a

Additional features158To edit your Friends list:Edit1. Press the Up/Down navigation key to highlight the friend you want to edit and press the Edit Co

Additional features159Using Feature Key optionsUse the Feature Key option to configure the feature keys on IP Phone 1140E. You can designate a feature

About the Nortel IP Phone 1140E16Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the hea

Additional features160Figure 25: Feature Keys Creating a Speed Dial feature keyYou can designate a Feature key with a phone number or SIP address and

Additional features161To designate a feature key to speed dial:1. To select a feature key to use to speed dial a contact do either of the following:—

Additional features162OkBack6. Press the Ok Context-sensitive soft key to confirm the entry and move to the next step. orPress the Back Context-sensit

Additional features163Creating a Speed Dial feature key using the Copy keyTo create a Speed Dial feature key, press the Copy fixed key when you are vi

Additional features164To configure a Feature Key to initiate an IM to a contact, press the Prefs Context-sensitive soft key, select Feature Options, a

Additional features165Creating a Send IM feature key using the Copy keyTo create a Send IM feature key, press the Copy fixed key when you are viewing

Additional features166To designate a Send IM Key using the Copy key:Creating a Call Forward feature keyTo have your incoming calls forwarded, designat

Additional features167To create a Call Forward feature key:1. To select a feature key to use as a Call Forward shortcut do one of the following:— Pres

Additional features168Creating a Call Forward feature key using the Copy keyTo create a Call Forward feature key, press the Copy fixed key when you ar

Additional features169To create a Call Forward Key using the copy key:Creating a Presence feature keyYou can designate a Feature key with a Presence s

About the Nortel IP Phone 1140E17Press the Copy key to copy contact information from one source such as the Address Book to a destination such as a fe

Additional features170To create a Presence feature key:1. To select a feature key to set up with a Presence status do one of the following:— Press the

Additional features171SelectBack5. Press the Select Context-sensitive soft key to select Presence. or Press the Back Context-sensitive soft key to ret

Additional features172Creating a Do Not Disturb feature keyYou can designate a Feature key to set your phone to Do Not Disturb and then use that featu

Additional features173Viewing the content of a programmed feature keyTo view the content of a programmed Feature Key, press the Prefs Context-sensitiv

Additional features174To view the content from a programmed feature key:Removing the content from a programmed feature keyTo remove the content from a

Additional features175Using Call ForwardUse the Call Forward feature to direct incoming calls to an alternate destination. You can continue to make ca

Additional features176Figure 26: Incoming call display for a forwarded callWhen the address or subject line is long you can scroll using the left and

Additional features177When you have your calls forwarded to another user or phone you have the option to have the IP Phone 1140E remind you that incom

Additional features178To deactivate Call Forward:ForwardClearBack2. Choose one of the following:— Press the Forward Context-sensitive soft key to acce

Additional features179Setting the phone to Do Not DisturbUse Do Not Disturb to automatically block all incoming calls. When you activate this feature,

About the Nortel IP Phone 1140E18Press the Inbox key to access your call inbox.The call inbox stores all incoming calls to an active phone.Note: This

Additional features180Setting a Presence stateYou set a presence state to enable other users to see information about your availability. You can selec

Additional features181You can choose a more detailed message for other users to see. Select None if you wish to give no other information.4. If you ch

Additional features182Adding a new Presence state messageTo add a new Presence state message, press the Servcs Context-sensitive soft key, select Pres

Additional features183Configuring Privacy settingsYou may want to restrict caller information coming to the phone or caller information leaving the ph

Additional features184ChangeBack2. Choose one of the following:—Press the Change Context-sensitive soft key to change the Incoming Privacy restriction

Additional features185Outgoing call privacyTo restrict the information for outgoing calls from your phone, press the Prefs Context-sensitive soft key,

Additional features186Multiple Appearance Directory NumberMultiple Appearance Directory Number (MADN), also known as Bridge Line Appearance, and using

Additional features187Figure 27: MADN SCA shared line not activeFigure 28: MADN SCA shared line active

Advance system features188Advance system featuresViewing the Phone InformationYou can view the Phone Information by pressing the View Context-sensitiv

Advance system features1891. Login - Only used when call server supports multiple user logins.2. Logout - Use to log out from the phone. (See “Logging

About the Nortel IP Phone 1140E19Telephone displayYour IP Phone 1140E has three display areas:• The upper display area provides line and feature key s

Advance system features190key or the Servcs Context-sensitive soft key, select System, and select Switch Proxy from the menu.To switch proxy:abc1. Pre

Advance system features191 6. Choose one of the following:— Press the Domains Context-sensitive soft key to change the current domain.— Press the Done

Advance system features192Resetting the phoneYou use this feature to reset the phone without unplugging the power cable. To reset the IP Phone 1140E,

Advance system features1931. Profiles - User profile settings2. Sounds - Downloaded tones or audio alerts3. Languages - Downloaded language files4. Sy

Advance system features194To delete a user profile:4. Press the Up/Down navigation key to highlight one of the following:— 1. Profiles— 2. Sounds— 3.

Advance system features195To delete a sound file:DeleteBack2. Choose one of the following:— Press the Delete Context-sensitive soft key to delete the

Advance system features196To delete a language file:To delete the system file:1. Press the Up/Down navigation key to highlight the language file you w

Advance system features197To delete all files:Network menuPrimarily, the system administrator accesses the network menu and uses an administration pas

Visual indicators198Visual indicatorsThe IP Phone 1140E uses visual indicators or cues to indicate incoming calls and messages. The display icons on t

Visual indicators199InboxIncoming Call AnsweredIncoming Call, Missed, NewIncoming Call, Missed, ReviewedPresenceConnectedConnected InactiveUnavailable

About the Nortel IP Phone 1140E20Context-sensitive soft keysYour IP Phone 1140E has four Context-sensitive soft keys beneath the LCD screen. The Conte

Visual indicators200Visual Alerter/Message Waiting IndicatorsThe red LED light at the top right of the phone lights to indicate incoming calls or when

Terms you should know201Terms you should know3-way CallThe 3-way Call feature joins two calls on your phone into one 3-way call. You and the other two

Terms you should know202Category 5e (Cat5e)Most Cat5 cable manufactured after 1996 also supports 1000BaseT (GigE) installations, and is designated Cat

Terms you should know203Enter keyThe center key of the Navigation Cluster key used to select menu items and to confirm changes. The Enter key duplicat

Terms you should know204Message/InboxA fixed key on your IP Phone 1140E that connects to your Call Inbox.MuteA fixed key used to listen to a call with

Terms you should know205Session Initiation Protocol (SIP)Session Initiation Protocol is an telephony signaling protocol for initiating interactive com

Terms you should know206

Regulatory and safety information207Regulatory and safety informationThis equipment has been tested and found to comply with the limits for a Class B

Regulatory and safety information208• This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equip

Regulatory and safety information209Table 10 lists Safety compliance for various jurisdictions.European Community EN 55022 Class B Emissions: Informa

About the Nortel IP Phone 1140E21ServcsPress the Servcs Context-sensitive soft key to access the following features: 1. Search - use to search in the

Regulatory and safety information210Other US/Canada: Hearing Aid Compatibility (HAC) as per FCC Part 68This equipment complies with the CE Marking req

Index211IndexSymbols# Ends Dialing 40Numerics3-way calling 146Aabc/123 key 37Action key 24, 142Active Call features 141Address Book 54, 101Advance sys

Index212Handsfree calling 82Headset (Bluetooth) 68Headset key 16Hold key 15, 143IIgnoring a call 100Inbox key 18Incoming call privacy 183Instant Messa

Index213TTelephone display 19Terms 201Time format 67Time zone 66Transferring a call 148Transfr (Transfer) key 149UUpdates 189USB keyboard 42User profi

Index214

SIP Firmware Release 1.1 for IP Phone 1140EUser GuideCopyright © 2008 Nortel Networks. All rights reserved.LEGAL NOTICEWhile the information in this d

About the Nortel IP Phone 1140E22PrefsPress the Prefs Context-sensitive soft key to access the following menu items:1. Display - use to adjust the dis

About the Nortel IP Phone 1140E23In-call Context-sensitive soft keysWhen you are in an In-call session the following menu items are accessible from th

About the Nortel IP Phone 1140E24Table 2: Context-sensitive soft keys during an in-call sessionAction Press the Action Context-sensitive soft key to a

About the Nortel IP Phone 1140E25AudioPress the Audio Context-sensitive soft key to access the following feature:1. Change Audio Settings - use to adj

About the Nortel IP Phone 1140E26Navigation keysThere are a few important keys you should become familiar with to easily navigate within the many menu

About the Nortel IP Phone 1140E27— Change the slide adjustment from left to right when you adjust such things as contrast or volume.Press the left sid

About the Nortel IP Phone 1140E28Using a USB MouseThe IP Phone 1140E is equipped with a USB port, to which you can connect a USB mouse. You can use th

About the Nortel IP Phone 1140E29Available IP Phone 1140E call featuresThe IP Phone 1140E is designed to be supported by a number of different call se

Revision history3Revision history April 2008Standard 02.04. This document is up issued to support minor editing changes and to clarify some features.J

Connecting the components30Connecting the componentsFigure 6 shows connections on the IP Phone 1140E.Figure 6: IP Phone 1140E connectionsWARNING *Ensu

Connecting the components31Before you beginCAUTIONDamage to EquipmentDo not plug your IP Phone 1140E into a regular telephone jack. This results in se

Connecting the components32Connecting the components of the phoneFigure 7: Wall-mount lever1. Remove the stand cover. Pull upward on the center catch

Connecting the components33Figure 8: Remove the stand cover2. Connect the AC power adapter (optional). Connect the adapter to the AC adapter jack in t

Connecting the components343. Install the handset. Connect the end of the handset cable with the short straight section into the handset. Connect the

Connecting the components35Figure 9: Cable routing tracks and mounting holes8. Wall-mount your phone (optional). Your IP Phone 1140E can be mounted ei

Connecting the components36install the phone on the mounting screws, and then tighten the top screws.Figure 10: Rotate the phone into the wall mount p

Entering text37Entering textYou can enter and edit text on your IP Phone 1140E using the following methods:• “Entering text using the telephone dialpa

Entering text38Figure 11: Context-sensitive soft key abc/123For example, if you want to enter the letter “a”, press the abc/123 Context-sensitive soft

Entering text39Note: No letters are associated with the 0 key.&ampersand‘apostrophe^carat?question mark!exclamation point(left parentheses)right p

Revision history4

Entering text40# Ends DialingYou can enable the IP Phone 1140E to use the Octothorpe (#) symbol to immediately dial the entered address or phone numbe

Entering text41Setting the dialpad to alphanumeric dialingYou can set the dialpad of the IP Phone 1140E to alphanumeric as the default. This eliminate

Entering text42Entering text using the USB keyboardYou can use a USB keyboard when connected to the USB port of your IP Phone 1140E, to enter text and

Entering text43Break Goodbye (Release)Backspace Left arrow of Navigation ClusterArrow Left Left arrow of Navigation ClusterArrow Right Right arrow of

Accessing the IP Phone 1140E44Accessing the IP Phone 1140E Logging inFigure 12 shows the LCD User Login screen when you start up the phone or log out.

Accessing the IP Phone 1140E45“Your User Profile” on page 52“Overwriting your personal Address Book” on page 54Note: The system automatically logs you

Accessing the IP Phone 1140E46Selecting a languageYour IP Phone 1140E has the capacity to operate using other languages, such as French. The phone may

Accessing the IP Phone 1140E47 To change the language:ChangeBack1. Choose one of the following:—Press the Change Context-sensitive soft key to change

Accessing the IP Phone 1140E48Entering your user login and passwordYou need to log in to your IP phone when you first install and system boot your IP

Accessing the IP Phone 1140E494. Use the dialpad to enter your password.Note 1: When you enter your password, the last character entered appears. Ho

Contents5ContentsAbout the Nortel IP Phone 1140E . . . . . . . . . . . . . . . . . . . . 11Basic features . . . . . . . . . . . . . . . . . . . . .

Accessing the IP Phone 1140E50Setting the duration of the loginWhen you enter your login and password the Duration screen appears. You enter the maxim

Accessing the IP Phone 1140E51Timed logoutWhen you set a login time other than permanent, the IP Phone 1140E prompts you when the login time expires.T

Accessing the IP Phone 1140E52• Press the Release/Goodbye key to dismiss the logout prompt and switch to permanent login.Note: If you press the Relea

Accessing the IP Phone 1140E53you must log in and create a new User Profile. When you log in to your phone, your specific settings and data are automa

Accessing the IP Phone 1140E54Overwriting your personal Address BookWhen an address book exists on a call server, such as an address book for a specif

Accessing the IP Phone 1140E55Logging out from the IP Phone 1140ETo logoff from the IP Phone 1140E, either press the Servcs Context-sensitive soft key

Configuring the IP Phone 1140E56Configuring the IP Phone 1140EYou may want to adjust a few settings of the IP Phone 1140E to conform to the environmen

Configuring the IP Phone 1140E57Creating the idle screen text displayTo create text to display on the screen while the phone is idle, press the Prefs

Configuring the IP Phone 1140E58Setting-up the Backlight ScreensaverTo set the amount of time the LCD screen remains backlit, press the Prefs Context-

Configuring the IP Phone 1140E59SelectTestBack2. Choose one of the following:— Press the Select Context-sensitive soft key to set the ring pattern and

Contents6Timed logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Timed logout while phone is idle . . . . . . . .

Configuring the IP Phone 1140E60Adjusting the volumeYou can adjust the volume of the IP Phone 1140E for the following:• Ring Volume• Handset Volume• H

Configuring the IP Phone 1140E61Adjusting the ring volumeTo adjust the ringing volume for an incoming call, press the Prefs Context-sensitive soft key

Configuring the IP Phone 1140E62Adjusting the volume of the Handset, Headset, and Handsfree modeYou can adjust the volume for the handset, headset, an

Configuring the IP Phone 1140E63To adjust the volume of the headset, press the Prefs Context-sensitive soft key, select Audio, select Voice, and selec

Configuring the IP Phone 1140E64To adjust the volume for handsfree mode, press the Prefs Context-sensitive soft key, select Audio, select Voice, and s

Configuring the IP Phone 1140E65To select a language:Selecting a date formatTo select a date format, press the Prefs Context-sensitive soft key and se

Configuring the IP Phone 1140E66Selecting a time zoneTo select a time zone for the IP Phone 1140E, press the Prefs Context-sensitive soft key, select

Configuring the IP Phone 1140E67Selecting a time formatTo select a time format for the phone to display, press the Prefs Context-sensitive soft key, s

Configuring the IP Phone 1140E68Configuring Bluetooth wireless technology headsetYour IP Phone 1140E is equipped with a wireless audio gateway system

Configuring the IP Phone 1140E69Note: Nortel recommends that you not pair more than one headset of the same model, because they have identical names i

Contents7Editing a Call Subject . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Receiving a call . . . . . . . . . . . . . . . . . . . . .

Configuring the IP Phone 1140E704. Search devices.a. Ensure that your headset is in Pairing or Search Mode.b. Press the Right navigation key twice, an

Configuring the IP Phone 1140E715. When the name of your headset appears in the Found: box, press the Stop Context-sensitive soft key or wait for the

Configuring the IP Phone 1140E727. Press the Right navigation key one or more times to highlight the Pair button (next to the Pair Device item) and pr

Configuring the IP Phone 1140E739. Choose one of the following:• If the name of your headset appears in the Paired: box, proceed to step 11. • If more

Configuring the IP Phone 1140E74Dual pairing headsetsTake special care when using a "dual pairing" type of Bluetooth wireless technology hea

Configuring the IP Phone 1140E75If the base is powered off, the headset is only paired to the IP Phone 1140E and you press the "telephone" k

Configuring the IP Phone 1140E76To unpair a wireless headset:2. Press the Left/Right navigation key to select the “Use BT Headset” item. 3. Press the

Configuring the IP Phone 1140E77Your Bluetooth wireless technology headset is no longer paired with your phone, and the wired headset can be used. To

Making a call78Making a callThis section describes methods of making a call. You can make a call from your IP Phone 1140E using any of the following:•

Making a call79Making a call using off-hook dialingOff-hook dialing Chad1. Make a call using one of the following off-hook dialing methods:— Pressin

Contents8Initiating a call from the Call Outbox . . . . . . . . . . . . . . . 128Deleting calls from your Call Outbox . . . . . . . . . . . . . .

Making a call80Send3. Press the Send Context-sensitive soft key to immediately initiate the call.Note: The IP Phone 1140E automatically initiates a ca

Making a call81Making a call using on-hook dialingYou can make a call by using on-hook dialing. You enter the SIP address or phone number before going

Making a call82Using handsfree callingWhile on an active call, you can switch between handset and handsfree mode.To discontinue a handsfree call:To mu

Making a call83To use a headset:To switch from handsfree to headset:Using Call SubjectsYou have the option of sending a Call Subject when you initiate

Making a call84Anytime you initiate a call using off-hook dialing, the Subject Context-sensitive soft key appears as an option to use. You select a Ca

Making a call85NextBack5. Press the Next Context-sensitive soft key to continue.orPress the Back Context-sensitive soft key to return to the previous

Making a call86To create a new call subject while initiating a call:Subject 1. Press the Subject Context-sensitive soft key to send a Call Subject wit

Making a call87Managing Call SubjectsYou can create a list of Call Subjects to have ready to use when you initiate a phone call. The number of Call Su

Making a call88Deleting a Call SubjectTo delete a Call Subject with the phone in the idle state, press the Prefs Context-sensitive soft key, select Fe

Making a call89Editing a Call SubjectTo Edit a Call Subject with the phone in the idle state, press the Prefs Context-sensitive soft key, select Featu

Contents9Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154Using the Friends feature . . . . . . . . . . . . . . .

Receiving a call90Receiving a callWhen you receive a call, you are typically notified by the alerting ring and the incoming caller’s identification ap

Receiving a call91Answering an incoming callTo answer an incoming call:AnswerTo answer an incoming call use any of the following methods:—Press the An

Receiving a call92Redirecting an incoming callWhen you receive a call, you can choose to redirect the call directly to another destination without ans

Receiving a call93To redirect a call using the Address Book, Call Inbox, or Call Outbox:Redrct1. Press the Redrct Context-sensitive soft key to redire

Receiving a call94Declining an incoming callYou can decline an incoming call by pressing the Decline Context-sensitive soft key. You can decline a cal

Receiving a call95To create a new Call Decline Reason:SendBack3. Do one of the following:— Press the Send Context-sensitive soft key to send the selec

Receiving a call96SendBack5. Press the Send Context-sensitive soft key to send the new custom decline reason to the caller.Note: The phone adds the ne

Receiving a call97Managing Call Decline ReasonsYou can create Call Decline Reasons that you can access when you want to decline an incoming call. To c

Receiving a call98To edit a Call Decline Reason:Delete 2. Press the Delete Context-sensitive soft key to delete the selected Call Decline Reason.A con

Receiving a call995. Choose one of the following:— Press the Save Context-sensitive soft key to confirm the changes or press the Back Context-sensitiv