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Avaya Business Communications Manager & CallPilot 100/150 User's Guide

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Business Communications Manager & CallPilot 100/150
Updates to the
Desktop Messaging User Guides
This guide is an addendum for the CallPilot 5.0 Desktop Messaging user guides. This
addendum contains information about the functionality and feature availability of Business
Communications Manager (BCM) Unified Messaging. This addendum also identifies Unified
Messaging functionality not supported on BCM. Use the addendum in conjunction with the
four Nortel CallPilot Desktop Messaging user guides:
• Desktop Messaging User Guide for Internet Clients (NN44200-108)
• Desktop Messaging User Guide for Lotus Notes (NN44200-104)
• Desktop Messaging User Guide for Microsoft Outlook (NN44200-103)
• Desktop Messaging User Guide for Novell GroupWise (NN44200-105)
Internet Clients
Additional BCM Feature Information
Page 9 Call the sender of a message
BCM does not support Call the sender of a message.
BCM does not support Contact Sender. This does not apply to the Instant Messaging feature.
To support the Instant Messaging feature, the Contact Sender option must be available.
Page 9 Access Web-based My CallPilot to view information and change your feature
settings
BCM does not support My CallPilot. In its place, BCM supports access to the Web-based
Mailbox Manager. The My CallPilot URL is replaced with the URL for Mailbox Manager.
Page 10 What you need
BCM supports the following Internet mail clients:
• Microsoft Outlook 2000
• Microsoft Outlook 2002 (XP)
• Microsoft Outlook 2003
• Microsoft Outlook 2007
• Window Mail (Vista)
BCM supports IE5, IE6, and IE7 browsers.
BCM supports Windows Vista Business, Windows Vista Ultimate, and Windows Vista
Enterprise. BCM also supports 32-bit and 64-bit versions of Windows Vista.
Unified Messaging on BCM supports the following Thin Clients:
• Citrix Metaframe Presentation 4.0 Windows 2003 Server (All editions)
• Citrix Metaframe XP on Windows 2000 Server (All editions) and Windows 2003 Server
• Citrix Metaframe Presentation Server 3.0 on Windows 2003 Server
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Summary of Contents

Page 1 - Internet Clients

Business Communications Manager & CallPilot 100/150Updates to theDesktop Messaging User GuidesThis guide is an addendum for the CallPilot 5.0 Desk

Page 2

CallPilot Desktop Messaging does not support Outlook and GroupWise on the same computer.Page 10 Firefox Browser support on WindowsNot supported on BCM

Page 3

• Lotus Notes—6.0, 6.5, 7.0, 8.0.0, 8.0.1 • Novell GroupWise—6.5, 7.0, 7.0.1• Microsoft Outlook— 2000, 2002 (XP), 2003, 2007BCM supports IE5, IE6, and

Page 4

Page 35 (Page 36 Lotus Notes) Calling the sender of a messageBCM does not support Calling the sender of a message.BCM does not support Contact Sender.

Page 5

Page 51 (Page 48 Lotus Notes, Page 47 GroupWise) Using the Message Waiting indicatorDesktop Messaging includes a Message Waiting Indicator (MWI) that

Page 6

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