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Use pursuant to the terms of your signed agreement or Avaya policy.
5
Installing the release
For information about patches and product updates, see the Avaya Technical Support Web site:
http://www.avaya.com/support .
Troubleshooting the installation
Detailed information on the installation for the B5800 Branch Gateway can be found in the document Implementing the
Avaya B5800 Branch Gateway, Release 6.1, 18-603853 Issue 4 November 2011. The section “Standalone SAL Gateway for
Remote Service” is included in these Release Notes to emphasize the steps required for configuring the Secure Access Link
(SAL) Gateway.
Standalone SAL Gateway for remote service
Avaya Global Services (AGS) uses the Secure Access Link (SAL) Gateway to provide remote delivery of service to the
B5800 Branch Gateway. The supported configuration requires a standalone SAL gateway that is deployed in the enterprise
headquarters/data center and using the B5800 Branch Gateway administration applications — Manager, System Status, and
System Monitor. See the section “Administration Software Suite” page 71 of Implementing the Avaya B5800 Branch
Gateway, for a description of these applications. In order to use SAL to remotely launch the
administration tools in the
customer environment, the administration tools must be installed on the
customer's Network Management server or VMPRO
server.
SAL Gateway R2.0 software must be installed on a customer-provided server in the enterprise at a central location that
allows for network connectivity to each deployed branch. The SAL Gateway manages the B5800 Branch Gateways in
multiple branches, relaying alarms from the B5800 Branch Gateways back to Avaya, and proxying connection requests for
support engineers. The SAL solution is fully customer controlled through the deployment and use of the optional SAL policy
server.
Note:
System Platform's Virtual SAL Gateway (VSALGW) is not supported in managing each individual branch. The
VSALGW is only officially supported by Avaya in management of system platform “onboard” devices such as
System Platform, Session Manager and System Manager. Each B5800 Branch Gateway branch is considered an
“off-board” device.
Use of SAL to access the B5800 Branch Gateway management tools and Network Management
applications
You are able to access the B5800 Branch Gateway management tools and Network Management applications through SAL.
• Manager
Manager is an administration tool used to configure and upgrade the B5800 Branch Gateway system. When the
Avaya Network Management suite is not installed on a server in the customer network, you can use Manager to
administer each branch individually. You are able to use SAL to access the Manager application for local or remote
configuration management of the B5800 Branch Gateway system.
Note:
For B5800 Branch Gateway upgrades, you must access Manager that is installed on a PC or Network
Management server that resides within the customer network.
• System Status Application
The System Status Application is an administration tool used to monitor the current status of individual branches in
the B5800 Branch Gateway system. You are able to use SAL to access the System Status Application that is
installed locally or remotely.
(78 pages)
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