Avaya I2004 User's Guide

The i2004 Internet TelephoneUser GuideJune 2001

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 10IconsThis icon indicates another MADN member has gone off-hook. M

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 11II. Getting StartedInstalling the i2004 Internet TelephoneBefore

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 12Initializing the i2004 Internet TelephoneWhen you first connect y

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 13The default entry for each parameter will be displayed on the scr

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 14Pressing OK will record the entry and advance the initialization

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 15When each parameter has been entered, your i2004 Internet Telepho

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 16These prompts will only occur once, so if your i2004 Internet Tel

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 17III. Using Your i2004 Internet TelephoneBasic CallsThe i2004 Inte

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 18Making a CallUsing your Handset1. Lift the HANDSET to make a call

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 19Pre-DialingPre-dialing allows you to verify the phone number dial

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 2The i2004 Internet Telephone User GuideThe i2004 Internet Telephon

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 20Answering a CallThe calling party’s name and number, if available

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 21Call Waiting – Multiple Line AppearanceIf the new call is on the

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 22Placing and Retrieving a Call on HoldThis feature allows you to a

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 23Transferring a CallSoftkeys make transferring an active call to a

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 24Conferencing CallsUse call conferencing when you need to join sev

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 25Adding Additional CallsAdding additional callers to your active c

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 26Adding on Incoming Calls to your ConferenceYour i2004 Internet Te

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 27Forwarding CallsA special softkey allows you to easily forward yo

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 28InspectIf your i2004 Internet Telephone has two or more line appe

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 29Do Not DisturbWork at your desk uninterrupted with this feature o

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 3Abbreviated Dialing...

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 30Message Waiting and Message RetrievalYour i2004 Internet Telephon

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 31If your i2004 Internet Telephone is provisioned with a network-ba

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 32Enhanced FeaturesCall ParkYour i2004 Internet Telephone allows yo

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 33You can retrieve a parked call just as easily (see Figure 24).Whe

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 34Call Pickupi2004 Internet Telephone users that are in the same Ca

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 35Ring AgainIn busy offices, it can be difficult to reach your part

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 36Privacy and Privacy ReleaseTypically, lines in a MADN group can b

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 37Directory FeaturesOutbox and RedialYour i2004 Internet Telephone

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 38Figure 28Redial725947145876458764587645876Laura Whitehead61355596

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 39Call LogYour i2004 Internet Telephone includes a Call Log, which

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 4I. Introduction – About the i2004 InternetTelephoneInput on the i2

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 40Figure 29If you receive an incoming call while viewing your Call

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 41In many business environments, the displayed number must be edite

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 42Personal DirectoryYour i2004 Internet Telephone is equipped with

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 43Figure 30While viewing your directory you may edit entries using

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 44Abbreviated DialingThe Personal Directory available with your i20

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 45Speed CallYou can also assign 1- and 2-digit codes to specific nu

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 46Now that your set is programmed, placing a call with Speed Call i

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 47ServicesYou can customize several settings on your i2004 Internet

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 48Changing LanguageYour i2004 Internet Telephone is equipped to dis

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 49Changing Phone OptionsThe Phone Options menu in Services allows y

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 5i2004 Internet Telephone - IntroductionInternet Protocol (IP) tele

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 50Users of the i2004 Internet Telephone can choose the way the phon

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 51Using Session FeaturesThe Session menu in Services provides for l

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 52Setting or Changing your PasswordTo establish a password1. Press

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 53Viewing Network InfoThe Network Info menu provides the user with

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 54Changing Display FormatsUsers can change the format of time and d

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 6The i2004 Internet Telephone includes special keys that provide in

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 7Display ScreenThe i2004 Internet Telephone is a feature-rich capab

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 8SoftkeysThe softkeys on the i2004 Internet Telephone add greater v

i2004 Internet Telephone - User Guide • © 2001 • NTC51.01.03.06 • Version 06-1Page 9Multiple Line AppearancesThe i2004 Internet Telephone includes six