Avaya I2050 Installation Guide download pdf (Page 10)

10 Preface

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Related publications

The following documents provide additional information about configuring and using IP

telephones:

• Programming Operations Guide

• IP Telephony Configuration Guide

• Software Keycode Installation Guide

After you have successfully installed the i2050 Software Phone, you can access the i2050

Software Phone help system. This help system describes how to use and configure the i2050

Software Phone.

How to get help

If you do not see an appropriate number in this list, go to www.nortel.com/cs.

USA and Canada Authorized Distributors

Technical Support - GNTS/GNPS

Telephone:

1-800-4NORTEL (1-800-466-7835)

If you already have a PIN Code, you can enter Express Routing Code (ERC) 196#. If you do not

yet have a PIN Code, or for general questions and first line support, you can enter ERC 338#.

Website:

http://www.nortel.com/cs

Presales Support (CSAN)

Telephone:

1-800-4NORTEL (1-800-466-7835)

Use Express Routing Code (ERC) 1063#

EMEA (Europe, Middle East, Africa)

Technical Support - CTAS

Telephone:

*European Free phone 00800 800 89009

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Avaya I2050 Installation Guide Page 10