Avaya I2050 Installation Guide download pdf (Page 50)

50 Chapter 4 Nortel i2050 Diagnostic Utility

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3 Click i2050 Diagnostic Utility.

Starting the i2050 Diagnostic Tool using the command line

To start the i2050 Diagnostic Utility using a command line, you must know MS-DOS commands.

If you do not know MS-DOS commands, refer to the documentation that came with your

computer.

To start the i2050 Diagnostic Utility using a command line:

1 Start an MS-DOS session.

2 Move to the directory where the i2050 Diagnostic Utility is located.

If you do not know the directory where it is located, use the Windows Find command to locate

the i2050Diag.exe file.

3 Type

i2050Diag and press Enter.

The i2050 Diagnostic Utility starts.

Viewing the diagnostic information

The diagnostic information provided by the i2050 Diagnostic Utility is described in the following

four sections.

Audio connection data

The audio connection data information applies to the current user of the i2050 Diagnostic Utility.

For audio to be received and transmitted, an RTP stream must be:

• Open (refer to Audio Started, Receive Stream Closed, Transmit Stream Closed)

• Started (refer to Audio Started and Audio Stopped)

• Connected to a transducer (refer to Receive Stream Connected, Transmit Stream Connected

and Streams Disconnected)

Note: If you have downloaded a new version of the i2050 Diagnostic Utility since

installing the i2050 Software Phone, you must use the command line to start the i2050

Diagnostic Utility.

Note: If a source is shown, the source indicates where you can view the value and modify

it, if possible.

• If you can view the value from the i2050 Configuration Utility, the i2050

Configuration Utility tab appears in bold, and the field within that tab appears in

italics.

• If you can view the value from the i2050 Software Phone interface, i2050-> appears in

bold, and the menu and field appear in italics.

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Avaya I2050 Installation Guide Page 50