Avaya 1600 Series IP Deskphones Application Note download pdf (Page 3)

JAO; Reviewed:

SPOC 4/11/2014

Solution & Interoperability Test Lab Application Notes

3 of 9

PlaVoyEHS-1600

2.1. Interoperability Compliance Testing

All test cases were performed manually. The following features were verified:

 Placing calls to the voicemail system. Voice messages were recorded and played back to

verify that the playback volume and recording level were good.

 Placing calls to internal extensions to verify two-way audio.

 Placing calls to the PSTN to verify two-way audio.

 Hearing incoming call notification.

 Hearing ring back tone for outgoing calls.

 Answering and ending calls using the call control button on the headset.

 Toggling between handset, speakerphone, and headset.

 Using the volume control buttons on the Plantronics headset to adjust the audio volume.

 Using the mute control button on the Plantronics headset to mute and un-mute the audio.

For the serviceability testing, an Avaya 1608 IP Telephone was restarted to verify proper

operation of the headset after the reboot was completed.

2.2. Test Results

All test cases passed. See Section 3.1 for instructions on answering, ending, and placing calls

with the headset.

2.3. Support

For technical support and information on Plantronics APV-63 EHS Adapter and Plantronics

Voyager Legend CS Wireless Headset System, contact Plantronics at:

 Phone: 800-544-4660 (toll free)

+1 831-426-5858 (International)

 Website: http://www.plantronics.com/north_america/en_US/support/

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Avaya 1600 Series IP Deskphones Application Note Page 3