Avaya R7 User Manual download pdf (Page 14)

DEFINITY® Enterprise Communications Server Release 7

Console Operations Quick Reference

555-230-890

Issue 3

June 1999

Console Operations

10Basic Operation

■ Attendant Tone — If Attendant Tone is off, you will not hear busy tones,

dial tones, or ringback tones for internal calls.

■ Auto Answer — If Auto Answer is on, incoming calls are answered

automatically, which means that you do not have to press a call appearance

button. This feature can be used only when you are using a headset.

■ Display Languages — The display can show messages in four different

languages: U.S. English, French, Italian, and Spanish. This is an

administrable option.

Activate the Console

To use the attendant console, you first must activate the console by performing the

following:

1. Plug in the handset or the headset on either side of the console.

2. If the Night lamp is on, press the

NIGHT button.

■ The Night lamp goes off.

■ The Position Available lamp goes on.

Deactivate the Console

If you do not want anyone using the attendant console after hours, perform the

following to deactivate the attendant console:

1. If the Night lamp is off, press the

NIGHT button.

2. Unplug the handset or the headset.

■ All lamps on the console go off.

Answer Calls

To answer calls, perform the following:

1. A call comes in to the console:

■ You hear a 1-burst repetitive ring.

■ The caller’s name (if available) and extension displays. If this is a

call from outside, incoming trunk information displays.

■ The Position Available lamp goes off.

■ A call appearance lamp flashes.

2. Press the call appearance button where the lamp is flashing.

■ The ringing stops.

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Avaya R7 User Manual Page 14