Avaya Digital Mobility System Configuration Guide

N0000623 01October 14, 2004Nortel NetworksDigital Mobility System Installation and Configuration Guide

10 ContentsN0000623 01Chapter 2Installation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Installat

100 Chapter 7 Configuring the DMCN0000623 01Cable delay measurementFigure 57 Master handset: cable delay1 Press MENU ( ) - go to EXT. SERVICE.2 Pres

101Digital Mobility System Installation and Configuration GuideChapter 8Handset registration and subscriptionThis section provides you with informatio

102 Chapter 8 Handset registration and subscriptionN0000623 01Register handsets through DMC OAM programThis section provides information about:• “Sett

Chapter 8 Handset registration and subscription 103Digital Mobility System Installation and Configuration GuideSetting up a Master handset 1 In the Re

104 Chapter 8 Handset registration and subscriptionN0000623 018 Click Create to register the Master handset.A confirmation message appears when the ha

Chapter 8 Handset registration and subscription 105Digital Mobility System Installation and Configuration Guide6 In the AC field, type the authenticat

106 Chapter 8 Handset registration and subscriptionN0000623 015 Press 3/OK.6 Press > - go to SUBSCRIPTION CREATE.7 Press 3/OK. The handset will now

Chapter 8 Handset registration and subscription 107Digital Mobility System Installation and Configuration Guide6 Press 3/OK - IPEI appears in the disp

108 Chapter 8 Handset registration and subscriptionN0000623 01Registering handsets to existing system through Master handsetFigure 63 Master handset

Chapter 8 Handset registration and subscription 109Digital Mobility System Installation and Configuration GuideSubscribe handsetsThis section provides

Contents 11Digital Mobility System Installation and Configuration GuideInstall a DMC on the rack mounting tray . . . . . . . . . . . . . . . . . . .

110 Chapter 8 Handset registration and subscriptionN0000623 01Subscribing a handset to different systemsThe handset can be subscribed (connected) to a

Chapter 8 Handset registration and subscription 111Digital Mobility System Installation and Configuration GuideHost system and handset interoperabilit

112 Chapter 8 Handset registration and subscriptionN0000623 01Note: Norstar programming: The handset supports using FEATURE**SETS to add SWCA call gro

Chapter 8 Handset registration and subscription 113Digital Mobility System Installation and Configuration GuideThe following will be the priority of i

114 Chapter 8 Handset registration and subscriptionN0000623 01Features with three-second display timeoutsThe following feature displays have a three-s

Chapter 8 Handset registration and subscription 115Digital Mobility System Installation and Configuration GuideHandset system functionsThe following s

116 Chapter 8 Handset registration and subscriptionN0000623 01

117Digital Mobility System Installation and Configuration GuideChapter 9Handset managementThis sections provides information on handset management.• “

118 Chapter 9 Handset managementN0000623 01Through Master handsetFigure 64 Master handset: viewing user configurationsThe Master handset enables you

Chapter 9 Handset management 119Digital Mobility System Installation and Configuration GuideUnsubscribing handsetsNote: Unsubscription of handsets req

12 ContentsN0000623 01Chapter 7Configuring the DMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Powering up

120 Chapter 9 Handset managementN0000623 01Deregistering handsets through DMC OAM program1 In the Registration tab, click Read All to display all regi

Chapter 9 Handset management 121Digital Mobility System Installation and Configuration GuideRemoving a positionFigure 67 Master handset: Deregister

122 Chapter 9 Handset managementN0000623 01Changing user settingsYou can change user settings, such as the AC (authentication code) using either the D

Chapter 9 Handset management 123Digital Mobility System Installation and Configuration GuideThrough the Master handsetThe Master handset has the capab

124 Chapter 9 Handset managementN0000623 01Changing authentication codeFigure 70 Master handset: Changing an AC1 Press MENU () - go to EXT. SERVICE.

Chapter 9 Handset management 125Digital Mobility System Installation and Configuration GuideChanging TCM loop numberFigure 72 Master handset: Changi

126 Chapter 9 Handset managementN0000623 01

127Digital Mobility System Installation and Configuration GuideChapter 10System ManagementThis section provides you with information about the DMC OAM

128 Chapter 10 System ManagementN0000623 01specific niche markets, such as care facilities, hotels, prisons and mental institutions. The DMC OAM progr

Chapter 10 System Management 129Digital Mobility System Installation and Configuration Guide• Tone and Timeout: Use these fields to define the type of

Contents 13Digital Mobility System Installation and Configuration GuideChapter 9Handset management . . . . . . . . . . . . . . . . . . . . . . . . . .

130 Chapter 10 System ManagementN0000623 01Receiving text messages from handset to DMC1 From the Main window (of the DMC OAM program), click the MSF D

Chapter 10 System Management 131Digital Mobility System Installation and Configuration GuideChecking Status InformationIn the Status Message tab all r

132 Chapter 10 System ManagementN0000623 01Using the Digital Mobility Service ToolThe Digital Mobility Service Tool is used for repeater programming a

Chapter 10 System Management 133Digital Mobility System Installation and Configuration GuideSet up of the hardware for handset adjustment:1 Connect th

134 Chapter 10 System ManagementN0000623 01Figure 75 Digital Mobility Service Tool model 7420 handset screenA message is shown in the status bar whe

Chapter 10 System Management 135Digital Mobility System Installation and Configuration Guide8 If adjusting a handset that can be used handsfree:•Under

136 Chapter 10 System ManagementN0000623 01System InformationThis information may be used when troubleshooting or diagnosing problems in the system.Fi

Chapter 10 System Management 137Digital Mobility System Installation and Configuration GuideSuppression ControlUsing the Suppression Control command m

138 Chapter 10 System ManagementN0000623 01System settings in the Digital Mobility Service ToolFrom the Settings menu in the Digital Mobility Service

Chapter 10 System Management 139Digital Mobility System Installation and Configuration GuideSystem settings in the Master handsetThis section provides

14 ContentsN0000623 01Measure Cable Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137Restart the DMC . .

140 Chapter 10 System ManagementN0000623 01Reading handset information from a Master handsetThe Master handset can read out information of the individ

Chapter 10 System Management 141Digital Mobility System Installation and Configuration GuideReading statistics from a Master handsetFrom the Master ha

142 Chapter 10 System ManagementN0000623 01Viewing DMC restarts1 Press MENU () - go to EXT. SERVICE.2 Press 3/OK - go to STATISTICS.3 Press 3/OK - go

Chapter 10 System Management 143Digital Mobility System Installation and Configuration GuideStatus Message LevelFor more information, refer to “Checki

144 Chapter 10 System ManagementN0000623 01Read RFP PCSThe Read RFP PCS command requests the Product Change Status (PCS) from all base stations (RFPs)

Chapter 10 System Management 145Digital Mobility System Installation and Configuration GuideRFP and PP Statistic Use this command to get statistic inf

146 Chapter 10 System ManagementN0000623 01Frequency Band for 2.4GHz Base StationUse this command in case of interference problems with other systems

Chapter 10 System Management 147Digital Mobility System Installation and Configuration GuideFigure 89 DMC OAM: Frequency band mode change4 Click OK

148 Chapter 10 System ManagementN0000623 01NVM (non-volatile memory)Use this command to make a backup of non-volatile memory from the DMC (EEPROM data

Chapter 10 System Management 149Digital Mobility System Installation and Configuration GuideLoading data from a backup fileData, such as registration

15Digital Mobility System Installation and Configuration GuideFiguresFigure 1 Digital Mobility system diagram . . . . . . . . . . . . . . . . . . . .

150 Chapter 10 System ManagementN0000623 012 On the Advanced menu, point to Dump, point to Log, and then click Stop to stop the log.The log file is sa

Chapter 10 System Management 151Digital Mobility System Installation and Configuration GuideNote: Burning the flash will set the system offline and th

152 Chapter 10 System ManagementN0000623 01The following Sio dialog box appears.Figure 93 Flash burn Sio dialogAfter the burn, the DMC is restarted.

Chapter 10 System Management 153Digital Mobility System Installation and Configuration GuideDownload Flash1 Before you start downloading flash to the

154 Chapter 10 System ManagementN0000623 015 Turn off the repeater or handset, and then click OK.An Open dialog box appears.Figure 95 Digital Mobili

Chapter 10 System Management 155Digital Mobility System Installation and Configuration Guide8 If you are downloading software to a repeater:An informa

156 Chapter 10 System ManagementN0000623 01Troubleshooting error messages This section provides you with general troubleshooting information about sys

Chapter 10 System Management 157Digital Mobility System Installation and Configuration GuideDigital Mobility Service ToolThe error messages that may o

158 Chapter 10 System ManagementN0000623 01

Digital Mobility System Installation and Configuration Guide159IndexAadjustmenthandset 132Advanced menu 142, 152Allow Subscription check box 96antenn

16 ContentsN0000623 01Figure 41 Remove back cover from handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Figure 42 Battery positioning

160 IndexN0000623 01Secondary 28system equipment 56updating software 150DMC OAM programdescription of 49exiting 47starting 45Download Flash command

Index 161 Digital Mobility System Installation and Configuration GuideRegistration tab 102regulatory information 2remote connection 93repeaterexter

Contents 17Digital Mobility System Installation and Configuration GuideFigure 83 Master handset: base station information. . . . . . . . . . . . . . .

18 ContentsN0000623 01

19Digital Mobility System Installation and Configuration GuideContentsTable 1 Countries and DECT variants . . . . . . . . . . . . . . . . . . . . . .

2N0000623 01Copyright © 2004 Nortel NetworksAll rights reserved.The information in this document is subject to change without notice. The statements,

20 ContentsN0000623 01

21Digital Mobility System Installation and Configuration GuidePrefaceThis guide explains how to install the Nortel Networks Digital Mobility System. T

22 PrefaceN0000623 01• Taiwan: Taiwanese DECT variant operating in operating in the 1880 - 1885 MHz frequency band.For a complete overview of the coun

Preface 23Digital Mobility System Installation and Configuration GuideNote: The above table may be subject to changes. To see an updated list, see the

24 PrefaceN0000623 01How to get helpIf you do not see an appropriate number in this list, go to www.Nortelnetworks.com/support.USA and CanadaAuthorize

Preface 25Digital Mobility System Installation and Configuration GuideIndia 011-5154-2210 Indonesia 0018-036-1004 Japan 0120-332-533 Malaysia 1800-805

26 PrefaceN0000623 01AcronymsAC Authentication CodeARI no. Access Rights Identity - Serial number of the DMCdB Decibels (deciBells)DECT Digital Enhan

27 Digital Mobility System Installation and Configuration GuideChapter 1OverviewThis section provides information about the system components in the D

28 Chapter 1 OverviewN0000623 01General system informationThis section provides information about: • “Components of the system” on page 28• “Descripti

Chapter 1 Overview 29Digital Mobility System Installation and Configuration GuideTable 2 Host system - DMC configurationsSee “Digital Mobility syste

3Digital Mobility System Installation and Configuration GuideEnhanced 911 Configuration Radio-frequency Interference Repairs to certified equipment sh

30 Chapter 1 OverviewN0000623 01The host system supports the following wireless base stations:• Digital Mobility Base station 10 (2.4 GHz frequency ba

Chapter 1 Overview 31Digital Mobility System Installation and Configuration GuideThe digital repeater relays the radio signals between the handsets an

32 Chapter 1 OverviewN0000623 01Administration and maintenance toolsProgramming of the DMC is performed using the DMC OAM program or a Master handset.

Chapter 1 Overview 33Digital Mobility System Installation and Configuration GuideDescription of connectors and their placementOn the DMC there is a fa

34 Chapter 1 OverviewN0000623 01System Status LEDsThe DMC has two visual status monitor indicators (bi-color LEDs) on the faceplate (Power LED and CPU

Chapter 1 Overview 35Digital Mobility System Installation and Configuration GuidePower connectionThe connection to the power supply is 19 V DC.

36 Chapter 1 OverviewN0000623 01

37Digital Mobility System Installation and Configuration GuideChapter 2Installation overviewThis section gives an overview of the process of installin

38 Chapter 2 Installation overviewN0000623 01Installation process mapThe following figure provides an overview of the process for installing the suppo

Chapter 2 Installation overview 39Digital Mobility System Installation and Configuration GuideHost system setup requirementsRequirements for the digit

4N0000623 01Hearing Aid CompatibilitySystem telephones are hearing-aid compatible, as defined in Section 68.316 of Part 68 FCC Rules.RepairsIn the ev

40 Chapter 2 Installation overviewN0000623 01Before you install the DMC, complete the following actions:• Determine the location for the DMC and other

Chapter 2 Installation overview 41Digital Mobility System Installation and Configuration GuideThe DMC power supply cord is 1.5 meters long. You can co

42 Chapter 2 Installation overviewN0000623 01• Keep the base station and repeater away from steel constructions.• Do not position base stations and re

Chapter 2 Installation overview 43Digital Mobility System Installation and Configuration GuideHandsetsThis section provides information you need to kn

44 Chapter 2 Installation overviewN0000623 01Installation prerequisites Note: In the host system programming records you will find a chart that instal

Chapter 2 Installation overview 45Digital Mobility System Installation and Configuration GuideInstalling DMC OAM and Digital Mobility Service ToolWher

46 Chapter 2 Installation overviewN0000623 01The lower part of the window shows the current communication settings used for connecting to the DECT sys

Chapter 2 Installation overview 47Digital Mobility System Installation and Configuration Guide3 After a caution message (DMC detected) the DMC OAM pro

48 Chapter 2 Installation overviewN0000623 01Starting the Digital Mobility Service ToolConnect to the repeater or handset, as described in “Set up of

Chapter 2 Installation overview 49Digital Mobility System Installation and Configuration GuideDescription of the DMC OAM program interface screenThis

5Digital Mobility System Installation and Configuration GuideUse When using your telephone equipment, basic safety precautions should always be follow

50 Chapter 2 Installation overviewN0000623 01The menu bar contains configuration management options. When you select the different menus dropdown boxe

Chapter 2 Installation overview 51Digital Mobility System Installation and Configuration GuideDescription of the Digital Mobility Service ToolThis sec

52 Chapter 2 Installation overviewN0000623 01The menu bar contains configuration management options. When you select the different menus dropdown boxe

Chapter 2 Installation overview 53Digital Mobility System Installation and Configuration GuideDescription of the Master handset interfaceThis section

54 Chapter 2 Installation overviewN0000623 01Language settings for Master handsetFor EXT. SERVICE the Master handset can be set up to use one of three

55Digital Mobility System Installation and Configuration GuideChapter 3DMC installationThis section describes how to install the DMC and connect the D

56 Chapter 3 DMC installationN0000623 01System equipment for the DMCThe information in this section provides information about the equipment required

Chapter 3 DMC installation 57Digital Mobility System Installation and Configuration GuideInstall a DMC in an equipment rackYou can install a DMC in th

58 Chapter 3 DMC installationN0000623 01Install a DMC on the rack mounting trayThe rack mounting tray has tabs molded into its surface that allow you

Chapter 3 DMC installation 59Digital Mobility System Installation and Configuration GuideInstall a DMC on another DMC1 Place the DMC on top of the oth

6N0000623 01International Regulatory InformationThis is a class A product. In a domestic environment this product may cause radio interference in whi

60 Chapter 3 DMC installationN0000623 014 Using the wall mount bracket as a template, mark the location of three of the wall mount bracket holes on th

Chapter 3 DMC installation 61Digital Mobility System Installation and Configuration Guide9 Align the feet on the DMC with the four holes in the wall m

62 Chapter 3 DMC installationN0000623 01Install a DMC on a flat surfaceUse this procedure to install a DMC on any flat surface that can safely support

Chapter 3 DMC installation 63Digital Mobility System Installation and Configuration GuideConnecting DMC to host system (TCM loop)This section describe

64 Chapter 3 DMC installationN0000623 01Refer to “Description of connectors and their placement” on page 33 for more information on the placement of c

65Digital Mobility System Installation and Configuration GuideChapter 4Base station installation This section describes the process for installing bas

66 Chapter 4 Base station installationN0000623 01Positioning a base stationAvoid installing base stations on large concrete or marble columns because

Chapter 4 Base station installation 67Digital Mobility System Installation and Configuration GuideInstalling a base station1 Use a twisted pair wire,

68 Chapter 4 Base station installationN0000623 013 Connect the plug on the rear of the base station. Adjust the length of the wire, and then fasten th

Chapter 4 Base station installation 69Digital Mobility System Installation and Configuration GuideFigure 25 Opening the base station housingWiring t

7Digital Mobility System Installation and Configuration GuideSafety Limited WarrantyNortel Networks warrants this product against defects and malfunct

70 Chapter 4 Base station installationN0000623 01Table 10 DMC - RJ45 connection diagram3 Insert the RJ45 connector in the base station connection(s)

71Digital Mobility System Installation and Configuration GuideChapter 5Repeater installationThis section describes the process of installing repeaters

72 Chapter 5 Repeater installationN0000623 01Note: The repeater can only be registered on the system when placed within the coverage area of a base st

Chapter 5 Repeater installation 73Digital Mobility System Installation and Configuration Guide3 Connect the power supply plug on the rear of the repea

74 Chapter 5 Repeater installationN0000623 01Figure 32 Opening the Repeater housingInstalling external antennasThe repeater can be fitted with an ex

Chapter 5 Repeater installation 75Digital Mobility System Installation and Configuration Guide1 To connect the external antenna to the repeater, break

76 Chapter 5 Repeater installationN0000623 013 Clip the antenna into position.Figure 35 Antenna housing attached to wall bracket4 Connect the antenn

Chapter 5 Repeater installation 77Digital Mobility System Installation and Configuration GuideProgramming a repeater with the programming kitThis sect

78 Chapter 5 Repeater installationN0000623 013 Connect the serial cable to the modular connector adaptor and Com port of your computer.The repeater is

Chapter 5 Repeater installation 79Digital Mobility System Installation and Configuration Guide5 Click Proceed.The Repeater configuration screen displa

8N0000623 01This warranty sets forth the entire liability and obligations of Nortel Networks with respect to breach of warranty, and the warranties s

80 Chapter 5 Repeater installationN0000623 018 In the Repeater number field, select the assigned number of the repeaterThe numbering of the base stati

Chapter 5 Repeater installation 81Digital Mobility System Installation and Configuration Guide9 In the Busy Bit list, select a value between 0 and 3.B

82 Chapter 5 Repeater installationN0000623 01Downloading firmwareIn the event of new software releases it is possible to download new versions of the

83Digital Mobility System Installation and Configuration GuideChapter 6Preparing handset for useThis section provides general safety information about

84 Chapter 6 Preparing handset for useN0000623 01Handset informationRead the following information before you use the handset.Ensure that the adapter

Chapter 6 Preparing handset for use 85Digital Mobility System Installation and Configuration GuideInstalling battery on 7420 handsetsNote: The battery

86 Chapter 6 Preparing handset for useN0000623 01Installing battery on 743X, 744X, and 745X handsetsNote: The battery is connected to the handset when

Chapter 6 Preparing handset for use 87Digital Mobility System Installation and Configuration GuideCharging batteryWhen charging the battery for the fi

88 Chapter 6 Preparing handset for useN0000623 01Reading serial numberThe serial number of the handset can be found either on the label behind the bat

Chapter 6 Preparing handset for use 89Digital Mobility System Installation and Configuration GuideReading serial number on 743X, 744X, and 745X handse

9Digital Mobility System Installation and Configuration GuideContentsNorth American Regulatory Information . . . . . . . . . . . . . . . . . . . . .

90 Chapter 6 Preparing handset for useN0000623 01

91Digital Mobility System Installation and Configuration GuideChapter 7Configuring the DMCThis section provides you with information on how to power u

92 Chapter 7 Configuring the DMCN0000623 01Powering up the DMCAfter installing the DMC you need to power up the DMC:1 Insert the adapter accompanying

Chapter 7 Configuring the DMC 93Digital Mobility System Installation and Configuration GuideRemote connection using a serial-IP converter or a modemFi

94 Chapter 7 Configuring the DMCN0000623 01Before connecting the modem to the DMC, ensure that the modem has been configured for the following default

Chapter 7 Configuring the DMC 95Digital Mobility System Installation and Configuration GuideChange password1 On the Settings menu, click Change Passwo

96 Chapter 7 Configuring the DMCN0000623 011 On the Settings menu, click Suppression Control.A Suppression Control dialog box appears.Figure 52 Supp

Chapter 7 Configuring the DMC 97Digital Mobility System Installation and Configuration GuideCable Delay MeasurementThe Measure Cable Delay command is

98 Chapter 7 Configuring the DMCN0000623 013 Click Measure to make the DMC measure the delay (measurement can take a few minutes).A warning message ap

Chapter 7 Configuring the DMC 99Digital Mobility System Installation and Configuration GuideRestart the DMCFigure 55 Master handset: restart DMC1 Pr