Avaya Digital Mobility System Configuration Guide

N0000623 01.5October 23, 2008Nortel Digital Mobility System Installation and Configuration Guide

10 ContentsN0000623 01.5Chapter 2Installation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Install

1004 Click Login.The following browser Setup Page appears.Figure 60 5 Change the IP adress, Subnet mask, Gateway address, etc. to the appropriate va

101N0000623 01.5ModemThe serial port of the DMC is a 9-pin DSUB male connector and can be used with an RS232 cable for remote access to the DMC throug

102This section provides information about• “Change password” on page 102• “Suppression control” on page 103• “Subscription setting” on page 104• “Cab

103N0000623 01.5Suppression controlUsing the Suppression Control command makes the handsets function better in different noisy environments.Note that

1042 Select a value from the Suppression Activate Level list.The Suppression Activate Level is the level at which the suppression is to be activated.3

105N0000623 01.5Cable Delay MeasurementThe Measure Cable Delay command is used to measure the delay from the DMC to the base stations (RFPs). Note: Th

1063 Click Measure to make the DMC measure the delay (measurement can take a few minutes).A warning message appears.Figure 64 4 Click OK to continue

107N0000623 01.5Restart the DMCFigure 65 1 Press MENU ( ) - go to EXT. SERVICE.2 Press 3/OK - go to CONFIG. DMC.3 Press 3 OK - go to RESTART DMC.4 P

Chapter 7 Configuring the DMCDigital Mobility System Installation and Configuration GuideCable delay measurementMaster handset: cable delayPress MENU

Chapter 7 Configuring the DMCN0000623 01.5

Contents 11Digital Mobility System Installation and Configuration GuideBasic hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Digital Mobility System Installation and Configuration GuideChapter 8Handset registration and subscriptionThis section provides you with information a

111N0000623 01.5Register handsets through DMC OAM programThis section provides information about:• “Setting up a Master handset” on page 112• “Registe

Chapter 8 Handset registration and subscriptionDigital Mobility System Installation and Configuration GuideSetting up a Master handset In the Registra

Chapter 8 Handset registration and subscriptionN0000623 01.5Once the Master handset details have been entered into the registration screen of the DMC

Chapter 8 Handset registration and subscriptionDigital Mobility System Installation and Configuration GuideIn the AC field, type the authentication co

Chapter 8 Handset registration and subscriptionN0000623 01.5Press 3/.Press > - go to SUBSCRIPTION CREATE.Press 3/. The handset will now search for

Chapter 8 Handset registration and subscriptionDigital Mobility System Installation and Configuration GuidePress 3/ - IPEI appears in the display. Typ

Chapter 8 Handset registration and subscriptionN0000623 01.5Registering handsets to existing system through Master handsetMaster handset: register han

Chapter 8 Handset registration and subscriptionDigital Mobility System Installation and Configuration GuideSubscribe handsetsThis section provides inf

119 Chapter 8 Handset registration and subscriptionN0000623 01.5Subscribing a handset to different systemsThe handset can be subscribed (connected) to

12 ContentsN0000623 01.5Reading serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Read

Chapter 8 Handset registration and subscription 120Digital Mobility System Installation and Configuration GuideHost system and handset interoperabilit

Chapter 8 Handset registration and subscriptionN0000623 01.5Norstar programming: The handset supports using FEATURE**SETS to add SWCA call group assig

Chapter 8 Handset registration and subscriptionDigital Mobility System Installation and Configuration GuideThe following will be the priority of idle

Chapter 8 Handset registration and subscriptionN0000623 01.5Features with three-second display timeoutsThe following feature displays have a three-sec

124Handset system functionsThe following section describes functions that are unique to the handset.• As long as the external line the call comes in o

Chapter 8 Handset registration and subscriptionN0000623 01.5

Digital Mobility System Installation and Configuration GuideChapter 9Handset managementThis sections provides information on handset management.• “Vie

127N0000623 01.5Through Master handsetFigure 74 The Master handset enables you to view all the user configurations of the wireless system. The indiv

128Unsubscribing handsetsNote: Unsubscription of handsets requires the use of each handset to be unsubscribed from the system, therefore you cannot us

129N0000623 01.5Deregistering handsets through DMC OAM program1 In the Registration tab, click Read All to display all registered users on the DMC.2 A

Contents 13Digital Mobility System Installation and Configuration GuideTelephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

130Removing a positionFigure 77 1 Press MENU () - go to EXT. SERVICE.2 Press 3 OK - go to CONFIG. USER.3 Press 3 OK - go to REMOVE.4 Press 3 OK - go

131N0000623 01.5Changing user settingsYou can change user settings, such as the AC (authentication code) using either the DMC OAM program or the maste

132Through the Master handsetThe Master handset has the capability to edit the following handset parameters for all registered handsets: Position, aut

Chapter 9 Handset managementN0000623 01.5Changing authentication codeMaster handset: Changing an ACPress MENU () - go to EXT. SERVICE.Press 3/ - go to

Chapter 9 Handset managementDigital Mobility System Installation and Configuration GuideChanging TCM loop numberMaster handset: Changing a TCM loop nu

Chapter 9 Handset managementN0000623 01.5

Digital Mobility System Installation and Configuration GuideChapter 10System ManagementThis section provides you with information about the DMC OAM pr

137N0000623 01.5Note: The protocol on the RS232 port of the DMC has elements for administration and maintenance of the DMC and base stations. It also

138• Setup Spec 4: Use these fields to define how the receiver handset handles voice calls when receiving a text message.• Tone and Timeout: Use these

139N0000623 01.5Receiving text messages from handset to DMC1 From the Main window (of the DMC OAM program), click the MSF Demo tab.Figure 83 2 The C

14 ContentsN0000623 01.5Define and view system settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145System set

140Checking Status InformationIn the Status Message tab all received status messages from the DMC is shown (a text string with debug information from

141N0000623 01.52 Click OK.How to save status messagesSaving status messages is useful if you are experiencing problems with the system and need to se

142Repeater programmingFor information about repeater programming, see “Programming the repeater with the Digital Mobility Service Tool” on page 75.Ha

N0000623 01.5To adjust the handset from the Digital Mobility Service Tool:Before you start adjusting the handset, ensure that the programming stand/ch

A message is shown in the status bar when handset is connected.When a handset model that can be used handsfree, such as 744X, is selected, the followi

145N0000623 01.5Define and view system settings Through the DMC OAM program, the Digital Mobility Service Tool and the Master handset it is possible t

146System InformationThis information may be used when troubleshooting or diagnosing problems in the system.Figure 88 1 On the Settings menu, click

147N0000623 01.5Change PasswordThe Change Password command is used for changing the password, that you will be prompted when starting the DMC OAM prog

148RFP PCSThe RFP PCS command requests the Product Change Status (PCS) from all base stations (RFPs). Using this command you can check if there is con

149N0000623 01.5Statistic Use this command to get statistic information from the base stations (RFPs), the handsets (PPs), and general system informat

15Digital Mobility System Installation and Configuration GuideFiguresFigure 1 Digital Mobility system diagram . . . . . . . . . . . . . . . . . . . .

150Figure 93 The RFP Statistic tab displays statistic records from base stations.2 Click Read.The received statistic record contains data of all the

151N0000623 01.5Handset information1 On the Settings menu, click Statistic, and then click the PP Statistic tab. The following dialog box appears.Figu

152General system information1 On the Settings menu, click Statistic, and then click the System Statistic tab. The following dialog box appears.Figure

153N0000623 01.5Voice Path GainThe Voice Path Gain command is useful if you are experiencing low voice path volume or a line echo when using the hands

154PSTN GainThe PSTN Gain command (Public Switched Telephone Network) is used to compensate for losses on a long analogue CO line.1 On the Settings me

155N0000623 01.55 Make an outgoing call.The DMC detects the activation level of Rx and Tx.The PSTN Gain dialog box appears.Figure 98 6 Click OK to c

156DSP Tone LevelThe DSP Tone Level command is useful if you are experiencing a low or too high waiting tone in your handsets.1 On the Settings menu,

157N0000623 01.5Restart the DMC1 On the Settings menu, click Restart DMC.A warning message appears.Figure 100 2 Click OK to continue.The DMC is rest

158Connection Settings1 On the Settings menu, click Connection Settings.A Connection Settings dialog box appears.2 Select a Com port from the Serial D

159N0000623 01.5System settings in the Master handsetThis section provides information about reading out system information and handset information us

16 FiguresN0000623 01.5Figure 40 Pull wire through the wall bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Figure 41 Mount the wall

160Reading handset information from a Master handsetThe Master handset can read out information of the individual handsets.Figure 103 1 Press MENU (

161N0000623 01.5Reading statistics from a Master handsetFrom the Master handset system a summary of statistics can be accessed on the following:• hand

162Viewing DMC restarts1 Press MENU () - go to EXT. SERVICE.2 Press 3 OK - go to STATISTICS.3 Press 3 OK - go to DMC RESTART.4 Press 3 OK5 The display

163N0000623 01.5Enter Command ModeEntering command mode gives the user a terminal connection menu (a text menu) defined by the DMC. In command mode it

164NVM (non-volatile memory)Use this command to make a backup of non-volatile memory from the DMC (EEPROM data) or to restore non-volatile memory. Thi

165N0000623 01.5Loading data from a backup fileData, such as registration data, can be loaded into the system from a backup file.1 On the Advanced men

166How to log system data from the DMCBefore you start logging you can use the Status command (under Advanced/Dump/Log) to see wether the log is runni

167N0000623 01.5Figure 109 2 Click Read All.A base station can have the RFP Slot Allocation setting: Even Slot, Odd Slot, or Follow RFP. The default

168Figure 110 2 Alternate-click on the base station setting you want to change, and then select a new setting. For example, if two base stations are

169N0000623 01.5Figure 111 2 Click Write All., and then select a new setting for all the base stations.A Slot dialog box appears.Figure 112 3 Sele

Figures 17Digital Mobility System Installation and Configuration GuideFigure 82 Master handset: Changing a TCM loop number . . . . . . . . . . . . .

170Load Flash (updating software)The Load Flash command is used when the system software or base station software need to be replaced by e.g. a new re

171N0000623 01.51 On the Advanced menu, click Load Flash.A Load Flash dialog box appears.Figure 113 2 Under Select Target, click Load to DMC.3 Click

1725 You can burn the flash in two way:Note: Burning the flash will set the system offline and the DMC is restarted after the burn (this will have an

173N0000623 01.52 Under Select Target, click Load to Base Stations.3 Under Load Base Station, select a base station to download the software to. 4 Cli

1748 You can burn the flash in two way:Note: Burning the flash will set the system offline and the DMC is restarted after the burn (this will have an

175N0000623 01.5Download Flash1 Before you start downloading flash to the repeater or handset, ensure that the repeater is connected to the computer a

1765 Turn off the repeater or handset, and then click OK.An Open dialog box appears.Figure 119 6 Select the file in question, and then click Open.7

177N0000623 01.58 If you are downloading software to a repeater:An information dialog box appears.• Replace the adapter in the power supply, and then

178Saving configuration dataThis section provides information about saving the configuration data of the DMC, registration and subscription data of th

179N0000623 01.5Save configuration data as semicolon separated file1 On the File menu, click Save Configuration as *.csv.A Save as dialog box appears.

18 FiguresN0000623 01.5

180Troubleshooting error messages This section provides you with general troubleshooting information about system problems and error messages that may

181N0000623 01.5Digital Mobility Service ToolThe error messages that may occur in the Digital Mobility Service Tool are described in the following tab

182Should you need to report a problemHere is the minimal set of information required:1 Configuration data as obtained through Save Configuration comm

Chapter 10 System ManagementN0000623 01.5

Digital Mobility System Installation and Configuration Guide184IndexAadjustmenthandset 142Advanced menu 162, 174Allow Subscription check box 104anten

185exiting 53handset adjustment 143starting 52direct connection 97DMCconfiguring 101, 106connecting a computer 97equipment for installation 61face pla

186Nnull-modem cable 97, 98NVM command 164Ppositioningbase station 81PSTN Gain command 154Rregistrationthrough DMC OAM program 111through Master hands

19Digital Mobility System Installation and Configuration GuideTablesTable 1 Countries and DECT variants . . . . . . . . . . . . . . . . . . . . . .

2N0000623 01.5Copyright © 2008 Nortel NetworksAll rights reserved.The information in this document is subject to change without notice. The statement

20Digital Mobility System Installation and Configuration GuidePrefaceThis guide explains how to install the Nortel Digital Mobility System. This inclu

21 PrefaceN0000623 01.5DECT and DECT variantsThe DMC uses Digital Enhanced Cordless Telephony (DECT), which is a digital wireless technology that has

Preface 22Digital Mobility System Installation and Configuration GuideTable 1 Countries and DECT variantsNote: The above table may be subject to cha

23 PrefaceN0000623 01.5The handsets being supported for full functionality are the following• DECT Handset 413X• DECT Handset 414X• Digital Mobility H

Preface 24Digital Mobility System Installation and Configuration GuideHow to get helpIf you do not see an appropriate number in this list, go to www.n

25 PrefaceN0000623 01.5In-country toll free numbersAustralia 1800NORTEL (1800-667-835) China 010-6510-7770India 011-5154-2210 Indonesia 0018-036-1004

Preface 26Digital Mobility System Installation and Configuration GuideAcronymsAC Authentication CodeARI no. Access Rights Identity - Serial number of

27 PrefaceN0000623 01.5

28 Digital Mobility System Installation and Configuration GuideChapter 1bOverviewThis section provides information about the system components in the

29 Chapter 1 OverviewN0000623 01.5General system informationThis section provides information about: • “Components of the system” on page 29• “Descrip

3Digital Mobility System Installation and Configuration GuideEnhanced 911 Configuration Radio-frequency Interference Repairs to certified equipment sh

Chapter 1 Overview 30Digital Mobility System Installation and Configuration GuideTable 2 Host system - DMC configurationsSee “Digital Mobility syste

31 Chapter 1 OverviewN0000623 01.5The host system supports the following wireless base stations:• Digital Mobility Base station 10 (2.4 GHz frequency

Chapter 1 Overview 32Digital Mobility System Installation and Configuration GuideThe digital repeater relays the radio signals between the handsets an

33 Chapter 1 OverviewN0000623 01.5The handsets used with the DMC are uniquely designed as small, lightweight units with an extensive feature list. Ref

Chapter 1 Overview 34Digital Mobility System Installation and Configuration GuideFigure 4 Faceplate on DMC320System Status LEDsThe DMC has two visua

35 Chapter 1 OverviewN0000623 01.5Serial portThe Serial port connector is a male DB9. A null-modem cable is used to connect the computer to the DMC fo

36Digital Mobility System Installation and Configuration GuideChapter 2Installation overviewThis section gives an overview of the process of installin

37 Chapter 2 Installation overviewN0000623 01.5Installation process mapThe following figure provides an overview of the process for installing the sup

Chapter 2 Installation overview 38Digital Mobility System Installation and Configuration GuideHost system setup requirementsRequirements for the digit

39 Chapter 2 Installation overviewN0000623 01.5Before you install the DMC, complete the following actions:• Determine the location for the DMC and oth

4N0000623 01.5Hearing Aid CompatibilitySystem telephones are hearing-aid compatible, as defined in Section 68.316 of Part 68 FCC Rules.RepairsIn the

Chapter 2 Installation overview 40Digital Mobility System Installation and Configuration GuideThe DMC power supply cord is 1.5 meters (5 feet) long. Y

41 Chapter 2 Installation overviewN0000623 01.5• Keep the base station and repeater away from steel constructions.• Do not position base stations and

Chapter 2 Installation overview 42Digital Mobility System Installation and Configuration GuideHandsetsThis section provides information you need to kn

43 Chapter 2 Installation overviewN0000623 01.5Customer-supplied hardware requirements• null-modem cable (not included with DMC hardware)• modem (for

Chapter 2 Installation overview 44Digital Mobility System Installation and Configuration GuideInstalling DMC OAM and Digital Mobility Service ToolWher

45 Chapter 2 Installation overviewN0000623 01.5The lower part of the window shows the current communication settings used for connecting to the DECT s

Chapter 2 Installation overview 46Digital Mobility System Installation and Configuration GuideA Modem Connection dialog box appears.Figure 8 DMC OAM

47 Chapter 2 Installation overviewN0000623 01.53 After a caution message (DMC detected) the DMC OAM program window appears.Figure 9 DMC OAM: Registr

Chapter 2 Installation overview 48Digital Mobility System Installation and Configuration GuideEditing communications configurationsYou can create new

49 Chapter 2 Installation overviewN0000623 01.52 Alternate-click on a row, and then click Create.A Create Connection dialog box appears.Figure 12 DM

5Digital Mobility System Installation and Configuration Guide3 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or

Chapter 2 Installation overview 50Digital Mobility System Installation and Configuration GuideDeleting a communication configuration1 To delete a comm

51 Chapter 2 Installation overviewN0000623 01.53 Click OK to confirm. Changing a communication configuration1 To change a communication configuration

Chapter 2 Installation overview 52Digital Mobility System Installation and Configuration Guide2 Alternate-click on a row containing the communication

53 Chapter 2 Installation overviewN0000623 01.5Figure 19 Start-up window for Digital Mobility Service ToolExiting the Digital Mobility Service ToolO

Chapter 2 Installation overview 54Digital Mobility System Installation and Configuration GuideDMC OAM program main windowThe DMC OAM program main wind

55 Chapter 2 Installation overviewN0000623 01.5Understanding tabbed pagesThe tabbed pages are accessed by clicking the appropriate tab at the top of t

Chapter 2 Installation overview 56Digital Mobility System Installation and Configuration GuideDigital Mobility Service Tool main windowThe Digital Mob

57 Chapter 2 Installation overviewN0000623 01.5Understanding tabbed pagesDepending on the selected target, the DCM Tool shows a Repeater tab or a Hand

Chapter 2 Installation overview 58Digital Mobility System Installation and Configuration GuideDescription of the Master handset interfaceThis section

59 Chapter 2 Installation overviewN0000623 01.5Language settings for Master handsetFor EXT. SERVICE the Master handset can be set up to use one of thr

6N0000623 01.5SAR:Device has been tested for SAR compliance for head and body worn configurations. The highest reported SAR values are: 743X: 0.037 W

60Digital Mobility System Installation and Configuration GuideChapter 3DMC installationThis section describes how to install the DMC and connect the D

61 Chapter 3 DMC installationN0000623 01.5System equipment for the DMCThe information in this section provides information about the equipment require

Chapter 3 DMC installation 62Digital Mobility System Installation and Configuration GuideInstall a DMC in an equipment rackYou can install a DMC in th

63 Chapter 3 DMC installationN0000623 01.5Install a DMC on the rack mounting trayThe rack mounting tray has tabs molded into its surface that allow yo

Chapter 3 DMC installation 64Digital Mobility System Installation and Configuration GuideFigure 26 DMC tabsInstall a DMC on the wallThis procedure d

65 Chapter 3 DMC installationN0000623 01.5Figure 27 Wall mount bracket5 Install three #10 x 2.5 cm (1 inch) round-head wood screws in the backboard.

Chapter 3 DMC installation 66Digital Mobility System Installation and Configuration Guide9 Align the feet on the DMC with the four holes in the wall m

67 Chapter 3 DMC installationN0000623 01.5Install a DMC on a flat surfaceUse this procedure to install a DMC on any flat surface that can safely suppo

Chapter 3 DMC installation 68Digital Mobility System Installation and Configuration GuideConnecting DMC to host system (TCM loop)This section describe

69 Chapter 3 DMC installationN0000623 01.5Refer to “Description of connectors and their placement” on page 33 for more information on the placement of

7Digital Mobility System Installation and Configuration GuideIf replacement parts are used in making repairs, these parts may be refurbished, or may c

70Digital Mobility System Installation and Configuration GuideChapter 4Repeater installationThis section describes the process of installing repeaters

71 Chapter 4 Repeater installationN0000623 01.5Note: The repeater does not add channels, it only adds additional coverage area.Note: The repeater can

72Installing the repeater and external antenna1 Connect the power supply cable into the RJ11 connector in the bottom of the repeater. To connect the e

73N0000623 01.54 Clip the antenna into position.Figure 33 5 Connect the antenna cable at the rear of the repeater with the connection plug at the bo

74Programming a repeater with the programming kitThis section provides information about:• “Content of the programming kit:” on page 74• “Set up of th

N0000623 01.5Connect the serial cable to the modular connector adaptor and Com port of your computer.The repeater is now ready for programming via the

765 Click Proceed.The Repeater configuration screen displays.Figure 37 A message displays in the status bar when repeater is connected.6 In the Conn

Chapter 4 Repeater installationN0000623 01.5In the Repeater number field, select the assigned number of the repeaterThe numbering of the base station

Chapter 4 Repeater installation 78Digital Mobility System Installation and Configuration Guide9 In the Busy Bit list, select a value between 0 and 3.B

79 Chapter 4 Repeater installationN0000623 01.5Downloading firmwareIn the event of new software releases it is possible to download new versions of th

8N0000623 01.5

80Chapter 5Base station installation This section describes the process for installing base stations.Figure 39 Before you install portable equipment

81N0000623 01.5Positioning a base stationAvoid installing base stations on large concrete or marble columns because these columns affect radio coverag

82Installing a base station1 Use a twisted pair wire, Cat. 4 or 5, between the DMC and the base station with a RJ11 connector at the base station end

83N0000623 01.53 Connect the plug on the rear of the base station. Adjust the length of the wire, and then fasten the wall bracket.Figure 42 4 Click

84Figure 44 Wiring the base stationThis section describes how to wire the base station to the DMC.1 Install the wires from the base stations to the

N0000623 01.5Insert the RJ45 connector in the base station connection(s) of the DMC. Refer to “Description of connectors and their placement” on page

Description of LED behavior on base stationThe base station has one red LED for status indication. When the base station is starting up the red LED fl

N0000623 01.5

Chapter 6Preparing handset for useThis section provides general safety information about handset and battery, information on how to install and charge

89N0000623 01.5Handset informationRead the following information before you use the handset.Ensure that the adapter voltage is the same as the electri

9Digital Mobility System Installation and Configuration GuideContentsNorth American Regulatory Information . . . . . . . . . . . . . . . . . . . . .

90Installing battery on 7420 handsetsNote: The battery is connected to the handset when it is shipped from the factory.1 To change the battery press d

91N0000623 01.5Installing battery on 413X, 414X, 743X, and 744X handsetsNote: The battery is connected to the handset when it is shipped from the fact

92Charging batteryWhen charging the battery for the first time, it is necessary to leave the handset in the charger for 14 - 16 hours before the batte

Chapter 6 Preparing handset for useN0000623 01.5Reading serial numberThe serial number of the handset can be found either on the label behind the bat

94Reading serial number on 413X, 414X, 743X, and 744X handsets1 Use a screwdriver to unscrew the plate on the rear of the handset to access the batter

95N0000623 01.5

96Chapter 7Configuring the DMCThis section provides you with information on how to power up the DMC, connect a computer to the DMC and how to configur

97N0000623 01.5Powering up the DMCAfter installing the DMC you need to power up the DMC:1 Insert the adapter accompanying the DMC in the power supply

98Remote connection using a serial-IP converter or a modemFigure 58 Serial-IP converterThe serial port of the DMC is a 9-pin DSUB male connector and

99N0000623 01.5How to use the serial-IP converter LanConn-1001 Connect the LanConn-100 to the computer using a crossed cable (LAN Patch Cable).2 Set t