Avaya Business Communications Manager 6.0 - Planning and Engineering manuals

Owner’s manuals and user’s guides for IP phones Avaya Business Communications Manager 6.0 - Planning and Engineering.
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Table of contents

Planning and Engineering

1

All Rights Reserved

2

HTTP://SUPPORT.AVAYA.COM/

2

LICENSEINFO/

2

Contents

10

New in this release

11

Introduction

13

Line configuration overview

15

T1-DID line configuration

16

T1-E&M line configuration

18

DASS2 line configuration

18

DPNSS line configuration

18

DTM module is installed and

19

Lines are provisioned

19

Line planning overview

21

Target lines

22

Physical lines

23

ISDN BRI loop properties

25

ISDN BRI T-loops

26

Calling line identification

29

Scope of CLID

30

CLID transmission and receipt

31

Network Name Display

31

Outgoing call calling number

37

Find Me/Follow Me

39

Remote Modem

43

Professional Call Recording

45

Dialing plan set-up

49

Avaya BCM dialing plans

51

Public network DN lengths

52

Codes for remote access

54

Codes for incoming calls

54

Codes for outgoing calls

55

Routing for outgoing calls

56

Routing for incoming calls

57

Avaya BCM access codes

58

Park prefix

59

Call routing configuration

64

Supported protocols

65

Avaya BCM destination codes

68

5627 565 3

77

0173 133 2211

77

Routes table

79

PRI route types

81

Autodial (Feature *1)

86

Public dialing plan settings

87

Public network settings

87

Public network DN lengths

89

Outgoing public calls routing

90

Carrier code settings

91

Private network settings

93

Dialing Plan—Line Pools table

101

Line pools and DNs

102

Types of private networks

105

Keycode requirements

107

Dialing plan global settings

109

List of direct dial sets

110

Callers using Avaya BCM

117

Callers in the public network

117

Meridian system requirements

119

Message waiting indication

120

Message

121

Break-in inter-operability

122

UDP-specific programming

124

CDP-specific programming

125

Meridian 1 programming

126

Fallback over VoIP MCDN

127

Networking with ETSI QSIG

128

MCDN network features

131

ETSI Euro network services

131

Routing for tandem networks

133

VoIP to tandem systems

138

Avaya BCM network setup

139

WarehouseHead Office

140

Example PSTN fallback

141

DPNSS diversion feature

143

Diversion feature

144

DPNSS diversion configuration

144

DPNSS redirection feature

145

Executive intrusion

145

Call offer

146

Route optimization

147

Loop avoidance

147

Private networking with DPNSS

147

Custom DPNSS routing service

150

DPNSS private networking

150

Toronto office

155

New York office

155

PRI call-by-call services

156

Voice messaging

159

Centralized voice mail

163

Configuration levels

164

Process assumptions:

165

VoIP overview

167

IP telephones in VoIP network

169

Gatekeepers

170

SIP proxy

170

IP LANs and WANs

170

DTMF handling using RFC2833

171

SIP proxy configuration

171

VoIP trunk gateways

173

VoIP trunk gateway keycodes

174

Local gateway programming

175

VoIP routing table

176

PSTN access to a remote node

177

October 13, 2010 4:25 pm

178

PSTN fallback diagram

179

Gatekeeper call scenarios

182

BCM systems with a gatekeeper

183

CAUTION Operations note:

184

Avaya CS 1000 configuration

189

MCDN networking checklist

191

MCDN dialing plan settings

193

Network routing information

193

T.38 fax

197

T.38 Fax restrictions

198

SIP fax over G.711

199

SIP G.711 restrictions

200

Meet Me Conferencing

201

Manager (Avaya BCM)

202

Ports overview

207

Media gateway overview

209

Media Gateways panel

211

Restriction filters

213

Direct inward system access

216

Remote DISA line settings

217

Remote DISA on DPNSS lines

218

CoS and DISA

219

External access tones

220

Remote access control

223

Configuration for a PRI trunk

225

Restriction Filters panel

231

LAN overview

235

Line configuration planning

237

Procedure steps

238

BCM as a DHCP client

239

Data networking overview

241

IP sub-system configuration

243

Navigation

245

Network assessment checklist

246

Required keycodes checklist

246

VoIP trunks checklist

247

DHCP configuration

249

IP Terminal DHCP Options tab

251

Address ranges tab

254

Lease information tab

255

DHCP overview

257

DHCP default configuration

258

VLAN overview

259

450 Dial Up overview

261

WAN failover service

263

Modem compatibility

263

ISDN planning and engineering

265

Supported ISDN protocols

266

Setting up a dialing plan

267

BCM) access codes

271

Create unique

272

Specify dial-out digits

272

Route through Pool A

272

Tandem call progression

273

Destination codes schedules

275

(UK) specifications

277

System A

282

System B

282

Example of a fallback network

283

G.711 Fax restrictions

287

T.38 fax specifications

289

Avaya BCM450 models

293

Avaya BCM50 models

293

Default restriction filters

295

Example of line restriction

296

Dialing plan specifications

301

Tips on using access codes

302





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