Avaya CallPilot Manager User Manual download pdf (Page 46)

46 Chapter 4 Working with mailboxes

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Checks for trivial passwords are performed the first time subscribers log into their mailbox after

the feature is turned ON. This forces all users who have trivial passwords to change their

passwords to non-trivial. After the initial login for each user, the check for a trivial password is

performed every time the user changes the password.

The following are trivial passwords:

• password same as mailbox number

• all the numbers in the password are the same, (for example, 1111, 2222)

• digits of the password are consecutive numbers in increasing or decreasing order (for example,

1234, 2345, 43210)

Alphanumeric passwords entered in Call Pilot Manager are converted to number-only passwords

before they are validated. For example, a Call Pilot Manager password ADIJM might not look

trivial, but it is a trivial password when converted to the numeric equivalent 23456.

Incorrect password lock-out

In its Class of Service each mailbox is assigned a maximum number of incorrect password

attempts. CallPilot records the number of incorrect attempts from the last time the mailbox was

accessed successfully. If the number is exceeded, the mailbox owner is “locked-out”. The mailbox

cannot be opened until the password is reset. Refer to “To reset a mailbox password” on page 47.

Password expiry

In its Class of Service each mailbox is assigned the maximum number of days a password remains

active. If the maximum number of days is exceeded, the mailbox password expires. The mailbox

owner can open the mailbox, but cannot access messages or perform other mailbox functions until

they change the password. Unless the telephone has a two-line display, this announcement plays

when the mailbox is opened after the password expires:

“Your current password has expired. You must change your password.

Please enter your new password and press £.”

After the new password is entered the mailbox returns to normal operation.

Changing mailbox settings

After you add a mailbox, you can:

• reset the mailbox password

• change the mailbox properties

Note: Set the Class of Service for password expiry to a low value so that mailbox

owners must change their password frequently. Mailboxes with a Class of Service

with a high or indefinite password expiry interval setting have an increased likelihood

of unauthorized use of the CallPilot or Business Communications Manager system.

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Avaya CallPilot Manager User Manual Page 46