Avaya B5800 User Manual Page 171
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Chapter 11: Voicemail configuration
This chapter provides the procedures to configure the voicemail system that the B5800 Branch Gateway
will use. If Embedded Voicemail or Standalone Voice Mail are configured, see one of the following
documents for information on how to configure user mailboxes, hunt group mailboxes, and auto
attendants:
• Implementing Embedded Voicemail for B5800 Branch Gateway Release 6.2, document number
18-604098
• Implementing Standalone Voice Mail for B5800 Branch Gateway Release 6.2, document number
18-604088
Note:
Standalone Voice Mail must be installed on a separate Linux server.
Voicemail options
The B5800 Branch Gateway system uses its Embedded Voicemail by default. However, a
number of other voicemail options are supported.
• Embedded Voicemail — Embedded Voicemail uses the system SD card in the B5800
Branch Gateway system control unit for storage of prompts and messages. Embedded
Voicemail supports mailboxes for all local extension numbers, announcements to waiting
callers, and auto attendants (up to 40) for external calls. Its capacity is limited to 15 hours
of recorded messages, prompts and announcements. Embedded Messaging Port
licenses must be purchased with sufficient quantity to support the configured number of
ports.
• Standalone Voice Mail — Standalone Voice Mail provides the same features as
Embedded Voicemail but with additional port capacity provided on a Linux server. You
must have a Linux server installed to use this option. When you select this option, you
must enter the IP address of the Linux server where Standalone Voice Mail is installed.
This option provides a maximum capacity of 40 ports while the Embedded Voicemail
option provides a maximum capacity of 6 ports. Embedded Messaging Port licenses must
be purchased with sufficient quantity to support the configured number of ports.
• Avaya Aura Messaging — The B5800 Branch Gateway system can be configured to
use Avaya Aura Messaging as its voicemail server when Session Manager is used as the
core SIP router. See
Configuring B5800 Branch Gateway to use Avaya Aura Messaging
for voicemail on page 176 for more information. When Avaya Aura Messaging is used
as the central voicemail system, at each branch you have the option to still use the local
Implementing the Avaya B5800 Branch Gateway for an Avaya Aura
®
Configuration October 2012 171
- Contents 5
- PSTN trunking configurations 13
- Voicemail support options 14
- Management 14
- Licensing 16
- WebLM license management 17
- B5800 Branch Gateway licenses 18
- License modes 19
- System components 20
- B5800 Branch Gateway overview 22
- Supported telephones 23
- Software applications 26
- Supported country locales 27
- New in this release 29
- Related resources 31
- Web sites 32
- Revision history 33
- Chapter 2: Planning 35
- Dial plan considerations 36
- Dial plan example 36
- Voicemail considerations 37
- Planning 38
- Power supply backup (UPS) 41
- Grounding 44
- Wall and rack mounting 44
- Voice compression channels 44
- Measuring channel usage 46
- Environmental requirements 47
- Space requirements 48
- External expansion modules 49
- Rack space requirements 50
- Rack module positioning 51
- Installation requirements 52
- Installation checklist 53
- Tools and equipment required 54
- Unpacking equipment 55
- SD card preparation 56
- Creating a configuration file 57
- Adding a configuration file 58
- Adding music-on-hold files 58
- Base card insertion 63
- Installing a base card 64
- Wall mounting 65
- Rack mounting 67
- Important: 68
- DS phone IROB installation 74
- Analog phone barrier boxes 75
- Rack mounting barrier boxes 76
- PC requirements 78
- Installer PC connection 79
- Applying power to the system 81
- About the LEDs 83
- Trunk daughter card LEDs 84
- Default configuration 85
- Connecting phones 87
- Bulk importing of users 93
- Getting inventory 100
- Configuring user PLDS access 101
- Creating a software library 102
- About this task 103
- Procedure 103
- Configuration October 2012 104
- Starting System Status 105
- Starting System Monitor 106
- Administration software suite 108
- Configuration checklist 109
- Comments? [email protected] 110
- Before you begin 114
- Activating license files 115
- WebLM server 117
- Initial branch configuration 120
- Bulk importing of devices 128
- Creating a system template 131
- Applying the system template 132
- Creating an endpoint template 133
- Disabling unused trunks 134
- Digital trunk clock source 135
- Setting the trunk prefixes 137
- SIP trunk prefixes 138
- Enabling SIP trunk support 139
- System tab field descriptions 141
- Adding an Avaya Aura 145
- Session Manager line 145
- VoIP tab field descriptions 147
- Avaya Aura 150
- Secondary Avaya Aura 151
- Manager line 153
- Incoming calls to a branch 154
- Line status detection 154
- Gateways from System Manager 157
- Chapter 10: Session Manager 165
- Configuration 165
- Viewing the SIP domains 166
- Creating locations 166
- Creating adaptations 167
- Creating SIP entities 167
- Creating entity links 168
- Creating time ranges 169
- Creating routing policies 169
- Creating dial patterns 170
- Voicemail options 171
- Voicemail configuration 172
- Messaging for voicemail 176
- Fallback 180
- 5. Click the Upload button 183
- User administration 186
- PLDS Overview 189
- Registering for PLDS 190
- About license activation 190
- Types of license activation 191
- Regenerate License files 197
- Licensing on page 16 198
- Default passwords 204
- System shutdown 206
- Rebooting the system 208
- About changing components 209
- Adding a new component 211
- Swapping extension users 212
- Office Manager 215
- System Manager 215
- Using the upgrade wizard 217
- State Switch 1 Switch 2 219
- Closed *39 *42 219
- EXT O/P connections 220
- Example 1: ISDN terminal 221
- Example 2: video conference 222
- Castlerock SNMPc V5.0.1 227
- Enabling SNMP trap sending 229
- DTE port maintenance 230
- Reset button 238
- Creating a WAN link 239
- Additional system procedures 240
- Card maintenance 242
- Card specification 243
- SD card folders 243
- Booting from the SD cards 244
- Post boot operation 245
- Boot alarms 245
- Formatting an SD card 246
- Recreating an SD card 247
- Viewing the card contents 248
- Upgrading the SD card locally 257
- Memory card removal 259
- Memory card startup 261
- Safety statements 263
- Lithium batteries 264
- Trunk interface modules 265
- Port safety classification 265
- EMC cautions 266
- Australia 267
- European Union 270
- New Zealand 270
- FCC notification 270
- Compliance with FCC rules 272
- Branch Gateway and SIP 275
- Well known ports 276
- Registered ports 276
- Dynamic ports 276
- Firewall types 277
- Firewall policies 278
- TFTP port usage 278
- Port usage diagram 285
- Centralized call control 289
- Branch PSTN override 292
- PSTN trunk fallback 294
- How authorization codes work 299
- Force authorization codes 301
- Authorization codes 302
- Avaya B5800 Branch Gateway 303
- Table 2: Avaya Aura 304
- Table 3: Avaya Aura 304
- Glossary 307
- Tail-End-Hop-Off 308
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