Avaya B5800 User Manual download pdf (Page 301)

3. Restart Manager and load a configuration.

Force authorization codes

There are two methods to force a user to enter an authorization code in order to complete

dialing an external call.

• To Force Authorization Codes on All External Calls

A user can be required to enter an authorization code for all external calls. This is done

by selecting Force Authorization Code (under User > Telephony > Supervisor

Settings).

• To Force Authorization Codes on Specific Calls

To require entry of an authorization code on a particular call or call type, the Force

Authorization Code option should be selected in the short code settings. This can be

used in user, user rights, or system short codes in order to apply its effect to a user, group

of users, or all users respectively. You need to ensure that the user cannot dial the same

number by any other method that would by-pass the short code, for example with a

different prefix.

About entering an authorization code

Where possible, when an authorization code is required, the user can enter it through their

phone's display. However, this is not possible for all types of phones. For example, it is not

possible with analog phones and Avaya XX01 or XX02 phones. The users of these devices

must enter the authorization code by using a short code set to the Set Authorization Code

feature immediately before making the call.

When entry of an authorization code is triggered, the user can enter any authorization code

with which they are either directly associated or associated through their current user rights.

Note:

• If account code entry is setup for a particular number, calls forwarded or transferred to

that number will also trigger account code entry.

• On systems using line appearances to BRI trunk channels to make outgoing calls,

account code entry may not be triggered. This can be resolved by adding a short code

such as [9]XN;/Dial/XN/0 (adjusting the prefix and line group as necessary).

Force authorization codes

Implementing the Avaya B5800 Branch Gateway for an Avaya Aura

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Avaya B5800 User Manual Page 301