Avaya ATA User's Guide download pdf (Page 12)

 Feature List

Business Communications Manager ATA 2 User Guide P0941633 Issue 03

Transfer

Allows you to transfer a call. To transfer a call you must have an available intercom

line.

Blind Transfer

1. Press û¥àâ.

2. Press the transfer destination number.

3. Replace the handset.

Transfer using announce

1. Press û¥àâ (intercom dial tone is heard).

2. Press the transfer destination number.

3. Announce the call to the receiving party (optional).

4. Replace the handset.

Transfer using Conference

1. Press ûÛ.

2. Make the second call.

3. û¥Ü.

4. Replace the handset.

To Transfer an external call to a co-worker with a line appearance using Hold

1. Put the caller on hold and select your alternate line.

2. Call your co-worker. Tell your co-worker the flashing line appearance is a call

for them.

3. Replace the handset.

Note: Your co-worker must have an Business Communications Manager

telephone with line appearance.

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Avaya ATA User's Guide Page 12