Avaya B5800 manuals

Avaya B5800 User Manual (314 pages)

Brand: Avaya | Category: Gateways/controllers | Size: 2.55 MB |

English

Table of contents

Contents

5

PSTN trunking configurations

13

Voicemail support options

14

Management

14

Licensing

16

WebLM license management

17

B5800 Branch Gateway licenses

18

License modes

19

System components

20

B5800 Branch Gateway overview

22

Supported telephones

23

Software applications

26

Supported country locales

27

New in this release

29

Related resources

31

Web sites

32

Revision history

33

Chapter 2: Planning

35

Dial plan considerations

36

Dial plan example

36

Voicemail considerations

37

Planning

38

Power supply backup (UPS)

41

Grounding

44

Wall and rack mounting

44

Voice compression channels

44

Measuring channel usage

46

Environmental requirements

47

Space requirements

48

External expansion modules

49

Rack space requirements

50

Rack module positioning

51

Installation requirements

52

Installation checklist

53

Tools and equipment required

54

Unpacking equipment

55

SD card preparation

56

Creating a configuration file

57

Adding a configuration file

58

Adding music-on-hold files

58

Base card insertion

63

Installing a base card

64

Wall mounting

65

Rack mounting

67

Important:

68

DS phone IROB installation

74

Analog phone barrier boxes

75

Rack mounting barrier boxes

76

PC requirements

78

Installer PC connection

79

Applying power to the system

81

About the LEDs

83

Trunk daughter card LEDs

84

Default configuration

85

Connecting phones

87

Bulk importing of users

93

Getting inventory

100

Configuring user PLDS access

101

Creating a software library

102

About this task

103

Procedure

103

Configuration October 2012

104

Starting System Status

105

Starting System Monitor

106

Administration software suite

108

Configuration checklist

109

Comments? [email protected]

110

Before you begin

114

Activating license files

115

WebLM server

117

Initial branch configuration

120

Bulk importing of devices

128

Creating a system template

131

Applying the system template

132

Creating an endpoint template

133

Disabling unused trunks

134

Digital trunk clock source

135

Setting the trunk prefixes

137

SIP trunk prefixes

138

Enabling SIP trunk support

139

System tab field descriptions

141

Adding an Avaya Aura

145

Session Manager line

145

VoIP tab field descriptions

147

Avaya Aura

150

Secondary Avaya Aura

151

Manager line

153

Incoming calls to a branch

154

Line status detection

154

Gateways from System Manager

157

Chapter 10: Session Manager

165

Configuration

165

Viewing the SIP domains

166

Creating locations

166

Creating adaptations

167

Creating SIP entities

167

Creating entity links

168

Creating time ranges

169

Creating routing policies

169

Creating dial patterns

170

Voicemail options

171

Voicemail configuration

172

Messaging for voicemail

176

Fallback

180

5. Click the Upload button

183

User administration

186

PLDS Overview

189

Registering for PLDS

190

About license activation

190

Types of license activation

191

Regenerate License files

197

Licensing on page 16

198

Default passwords

204

System shutdown

206

Rebooting the system

208

About changing components

209

Adding a new component

211

Swapping extension users

212

Office Manager

215

System Manager

215

Using the upgrade wizard

217

State Switch 1 Switch 2

219

Closed *39 *42

219

EXT O/P connections

220

Example 1: ISDN terminal

221

Example 2: video conference

222

Castlerock SNMPc V5.0.1

227

Enabling SNMP trap sending

229

DTE port maintenance

230

Reset button

238

Creating a WAN link

239

Additional system procedures

240

Card maintenance

242

Card specification

243

SD card folders

243

Booting from the SD cards

244

Post boot operation

245

Boot alarms

245

Formatting an SD card

246

Recreating an SD card

247

Viewing the card contents

248

Upgrading the SD card locally

257

Memory card removal

259

Memory card startup

261

Safety statements

263

Lithium batteries

264

Trunk interface modules

265

Port safety classification

265

EMC cautions

266

Australia

267

European Union

270

New Zealand

270

FCC notification

270

Compliance with FCC rules

272

Branch Gateway and SIP

275

Well known ports

276

Registered ports

276

Dynamic ports

276

Firewall types

277

Firewall policies

278

TFTP port usage

278

Port usage diagram

285

Centralized call control

289

Branch PSTN override

292

PSTN trunk fallback

294

How authorization codes work

299

Force authorization codes

301

Authorization codes

302

Avaya B5800 Branch Gateway

303

Table 2: Avaya Aura

304

Table 3: Avaya Aura

304

Glossary

307

Tail-End-Hop-Off

308

Avaya B5800 User Manual (324 pages)

Brand: Avaya | Category: Gateways/controllers | Size: 3.30 MB |

English

Table of contents

Configuration

1

PSTN trunking configurations

13

Voicemail support options

14

Management

14

Licensing

16

WebLM license management

17

B5800 Branch Gateway licenses

18

License modes

19

System components

20

B5800 Branch Gateway overview

22

Supported telephones

23

Software applications

26

Supported country locales

27

Related resources

29

Avaya Mentor videos

30

Training

30

Web sites

30

Revision history

31

Gateway deployments

33

Option 1

34

Option 2

35

Configuration considerations

35

Chapter 3: Planning

37

Dial plan considerations

38

Dial plan example

38

Voicemail considerations

39

Planning

40

Power supply backup (UPS)

43

Grounding

46

Wall and rack mounting

46

Voice compression channels

46

Measuring channel usage

48

Environmental requirements

49

Space requirements

50

External expansion modules

51

Rack space requirements

52

Rack module positioning

53

Installation requirements

54

Installation checklist

55

Tools and equipment required

56

Unpacking equipment

57

SD card preparation

58

Creating a configuration file

59

Adding a configuration file

60

Adding music-on-hold files

60

Base card insertion

65

Installing a base card

66

Wall mounting

67

Rack mounting

69

Important:

70

DS phone IROB installation

76

Analog phone barrier boxes

77

Rack mounting barrier boxes

78

PC requirements

80

Installer PC connection

81

Applying power to the system

83

About the LEDs

85

Trunk daughter card LEDs

86

Default configuration

87

Connecting phones

89

Other DCP short codes

93

Getting inventory

98

Configuring user PLDS access

99

Creating a software library

100

About this task

101

Procedure

101

Comments? [email protected]

102

Starting System Status

103

Starting System Monitor

104

Administration software suite

106

Configuration checklist

107

Initial branch configuration

112

Before you begin

113

Activating license files

114

WebLM server

115

Session Manager

117

Bulk importing of devices

128

Creating a system template

131

Applying the system template

133

Creating an endpoint template

133

Disabling unused trunks

135

Digital trunk clock source

136

Setting the trunk prefixes

138

Enabling SIP trunk support

140

System tab field descriptions

142

Adding an Avaya Aura

146

Session Manager line

146

VoIP tab field descriptions

149

Avaya Aura

152

Secondary Avaya Aura

153

Manager line

155

Gateways from System

159

Chapter 11: Session Manager

167

Viewing the SIP domains

168

Creating locations

168

Creating adaptations

169

Creating SIP entities

169

Creating entity links

170

Creating time ranges

171

Creating routing policies

171

Creating dial patterns

172

Voicemail options

173

Messaging for voicemail

177

Voicemail configuration

178

Fallback

182

5. Click the Upload button

185

User administration

188

PLDS Overview

191

Registering for PLDS

192

About license activation

192

Types of license activation

193

Regenerate License files

199

Licensing on page 16

200

Default passwords

206

System shutdown

208

Rebooting the system

210

About changing components

211

Adding a new component

213

Swapping extension users

214

Office Manager

217

System Manager

217

Using the upgrade wizard

219

State Switch 1 Switch 2

221

Closed *39 *42

221

EXT O/P connections

222

Example 1: ISDN terminal

223

Example 2: video conference

224

Castlerock SNMPc V5.0.1

229

Enabling SNMP trap sending

231

DTE port maintenance

232

Reset button

240

Creating a WAN link

241

Additional system procedures

242

Card maintenance

244

Card specification

245

SD card folders

245

Booting from the SD cards

246

Post boot operation

247

Boot alarms

247

Formatting an SD card

248

Recreating an SD card

249

Viewing the card contents

250

Upgrading the SD card locally

259

Memory card removal

261

Memory card startup

263

Safety statements

265

Lithium batteries

266

Trunk interface modules

267

Port safety classification

267

EMC cautions

268

Australia

269

European Union

272

New Zealand

272

FCC notification

272

Compliance with FCC rules

274

Branch Gateway and SIP

277

Well known ports

278

Registered ports

278

Dynamic ports

278

Firewall types

279

Firewall policies

280

TFTP port usage

280

Port usage diagram

287

Centralized call control

291

Branch PSTN override

294

PSTN trunk fallback

296

How authorization codes work

301

Force authorization codes

303

Authorization codes

304

Avaya B5800 Branch Gateway

305

Table 2: Avaya Aura

306

Table 3: Avaya Aura

306

Deskphones

309

4.3 phones

314

Glossary

317

Native extension

318

Numerics

319

Avaya B5800 User Manual (342 pages)

Brand: Avaya | Category: Gateways/controllers | Size: 3.87 MB |

English

Table of contents

Release 6.1

1

18-603853

1

November 2011

1

Contents

5

Chapter 1: Overview

13

Centralized solution

14

PSTN trunking configurations

14

Voicemail support options

15

Centralized management

15

Licensing

16

Station licenses

17

SIP Trunk Sessions license

17

System components

18

Overview

20

Supported telephones

21

Software applications

23

Supported country locales

24

Training

26

Web sites

27

Documentation

27

Revision history

28

Chapter 2: Planning

29

Dial plan considerations

30

Dial plan example

30

Voicemail considerations

31

Planning

32

Power supply backup (UPS)

35

Grounding

38

Wall and rack mounting

38

Voice compression channels

38

Measuring channel usage

40

Environmental requirements

41

Space requirements

42

External expansion modules

43

Rack space requirements

44

Rack module positioning

45

Installation requirements

46

Installation checklist

47

Tools and equipment required

48

Unpacking equipment

49

SD card preparation

50

Creating a configuration file

51

Adding a configuration file

52

Adding music-on-hold files

52

Warning:

56

Parts and equipment required

56

• Legacy carrier card

56

• VCM card

56

Base card insertion

57

Installing a base card

58

Wall mounting

59

Rack mounting

61

Important:

62

DS phone IROB installation

68

Analog phone barrier boxes

69

Rack mounting barrier boxes

70

Administration software suite

71

PC requirements

72

Installer PC connection

73

Applying power to the system

75

About the LEDs

76

Base card LEDs

77

Starting Manager

78

Default configuration

79

Default passwords

82

Connecting phones

84

Gateway SD card

86

About rebooting the phones

87

Starting System Status

91

Starting System Monitor

92

Centralized Branch

95

Before you begin

100

About this task

100

Procedure

100

Activating license files

101

Creating a mapping file

102

Disabling unused trunks

104

Digital trunk clock source

105

Setting the trunk prefixes

106

SIP trunk prefixes

107

Comments? [email protected]

108

Enabling SIP trunk support

109

System tab field descriptions

111

Adding an Avaya Aura

114

Session Manager line

114

VoIP tab field descriptions

116

Avaya Aura

118

Centralized extensions

119

Secondary Avaya Aura

119

Manager line

121

Incoming calls to a branch

122

Line status detection

122

Distributed Branch

123

Session Manager 6.1

149

Viewing the SIP domains

150

Creating locations

150

Creating adaptations

151

Creating SIP entities

151

Creating entity links

152

Creating time ranges

153

Creating routing policies

153

Creating dial patterns

154

Session Manager 6.0

155

Session Manager Configuration

162

Configuring Modular Messaging

164

Voicemail operation

166

Creating an auto attendant

167

Recording prompts

170

Recording announcements

170

Native extensions

173

Extn tab field descriptions

178

Survivable extensions

181

Survivability operation

182

Internal calls

183

Extension administration

186

11. Click OK

193

Survivability settings

198

35.1.1.51:5060;transport=tcp

200

Using the group parameters

201

SIP controller monitoring

202

9600 extension operation

204

Registering for PLDS

208

About license activation

208

Types of license activation

209

Regenerate License files

212

System shutdown

219

Rebooting the system

221

About changing components

222

Adding a new component

225

Swapping extension users

226

Using the upgrade wizard

230

State Switch 1 Switch 2

231

Closed *39 *42

231

EXT O/P connections

232

Example 1: ISDN terminal

233

Example 2: video conference

234

Castlerock SNMPc V5.0.1

239

Enabling SNMP trap sending

241

DTE port maintenance

242

Reset button

250

AUX button

251

Creating a WAN link

251

Card maintenance

254

Card specification

255

SD card folders

255

Booting from the SD cards

256

Post boot operation

257

Boot alarms

257

Formatting an SD card

258

Recreating an SD card

259

Viewing the card contents

260

Upgrading the SD card locally

269

Memory card removal

270

Card startup

272

SD card management

274

Safety statements

275

Lithium batteries

276

Trunk interface modules

277

Port safety classification

277

EMC cautions

278

Australia

279

European Union

282

New Zealand

282

FCC notification

282

Compliance with FCC rules

284

Routing concepts

287

Call flows

287

Solution overview

288

Sunny day

289

Local PSTN dialing

290

Rainy day

292

Branch Gateway and SIP

297

Well known ports

298

Registered ports

298

Dynamic ports

298

Firewall types

299

Firewall policies

300

TFTP port usage

300

Port usage diagram

307

PSTN example call flow

314

Configuring IP node names

315

Configuring IP codec set

315

Configuring SIP trunk groups

319

Configuring route patterns

320

Configuring private numbering

320

Configuring AAR

321

ARS Access Code

321

Global ARS Digit Analysis

322

Centralized call control

325

Branch PSTN override

328

PSTN trunk fallback

330

Avaya B5800 Branch Gateway

335

Unified Communications

336

Glossary

339

Failback

340

Tail-End-Hop-Off

341

Avaya B5800 Notice (12 pages)

Brand: Avaya | Category: Gateways/controllers | Size: 0.14 MB |

English

Table of contents

Introduction

2

Installation

3

Installing the release

5

Upgrading SIP 96x1 Phones

10

Functionality not supported

10

Enhancements

10

Known issues and resolutions

11

Contacting support

12

Avaya B5800 User Manual (62 pages)

Brand: Avaya | Category: Gateways/controllers | Size: 0.26 MB |

English

Table of contents

Release 6.2

1

18-604088

1

June 2012

1

Mailbox features

7

Supported languages

8

Fallback languages

9

Licensing

10

Park and Page feature

10

Management

11

Before you begin

12

About this task

12

Procedure

12

Related resources

13

Comments? [email protected]

14

Server requirements

15

Required information

16

Software installation

18

Announcements

29

Configuring announcements

30

Announcement recordings

31

User mailbox configuration

34

Configuring a group mailbox

35

Hunt group mailbox access

39

Creating an auto attendant

44

Prompt recordings

46

Programmed buttons

48

Short codes

49

Dial By Name

52

How Dial By Name works

53

Auto attendant configuration

54

Chapter 6: Miscellaneous

55

Configuring buttons

56

Visual Voice

57

Default short codes

59

Short code features

59

Question mark

60

Voicemail On/Voicemail Off

60

Voicemail Ringback On/Off

60

Auto Attendant

60

Record Message

60

Avaya B5800 Notice (18 pages)

Brand: Avaya | Category: Gateways/controllers | Size: 0.74 MB |

English

Table of contents

Table of Contents

2

1 Summary

3

2 Introduction

4

2.2 Deployment Models

5

2.3 Deployment with CS 1000

5

2.4 Installation

5

IPOFFICE-28387

15

IPOFFICE-28058

15

IPOFFICE-26311

15

6 Appendix D: References

18

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