Avaya B5800 User Manual download pdf (Page 53)

• Are marked as Ex Directory (User > User) in the B5800 Branch Gateway

configuration.

• Do not have a recorded mailbox name prompt. They can record their own name by dialing

*05 after accessing their mailbox.

The Dial By Name feature assumes that a standard ITU lettered dialing pad is being used.

How Dial By Name works

1. The caller gets a prompt to dial the name they require and then press #.

For example, dialing 527 matches names starting with JAS (for example “Jason”)

and KAR (for example “Karl”).

Callers can also press *# to exit without making a selection.

2. If no matches are found, the caller is given the option to retry.

3. If 10 or less matches are found, the matching mailbox name greetings are played

as part of a selection list.

For example, "Press 1 for …" , "Press 2 for …" , "Press 3 for …" , etc.

4. If more then 10 matches are found, the caller is prompted to either press # to hear

the first 10 matches or to dial more characters to reduce the number of matches. If

they select to play the list, after each set of 10 matches they can either make a

selection or follow the prompts for other options.

Dial By Name

Implementing Standalone Voice Mail for the Avaya B5800 Branch Gateway June 2012 53

1 2 ... 48 49 50 51 52 53 54 55 56 57 58 ... 61 62

No comments

Avaya B5800 User Manual Page 53