Avaya B5800 User Manual Page 5

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Contents
Chapter 1: Standalone Voice Mail overview.....................................................................
7
Mailbox features........................................................................................................................................
7
Supported languages................................................................................................................................
8
Fallback languages...................................................................................................................................
9
Licensing...................................................................................................................................................
10
Park and Page feature..............................................................................................................................
10
Standalone Voice Mail auto attendant with central voicemail system configured.....................................
11
Management.............................................................................................................................................
11
Editing a B5800 Branch Gateway system configuration from System Manager..............................
12
Related resources.....................................................................................................................................
13
Related documents..........................................................................................................................
13
Avaya Mentor videos........................................................................................................................
13
Chapter 2: Software installation........................................................................................
15
Server requirements..................................................................................................................................
15
Required information.................................................................................................................................
16
Installing the Standalone Voice Mail software...........................................................................................
16
Configuring Standalone Voice Mail...........................................................................................................
20
Chapter 3: User mailbox configuration.............................................................................
23
Changing a user's voicemail configuration................................................................................................
24
Voicemail tab field descriptions........................................................................................................
25
Configuring voicemail email integration....................................................................................................
27
SMTP tab field descriptions..............................................................................................................
29
Announcements........................................................................................................................................
29
Configuring announcements............................................................................................................
30
Announcements tab field descriptions..............................................................................................
30
Announcement recordings...............................................................................................................
31
Configuring Park and Page for a voicemail mailbox.................................................................................
32
Chapter 4: Hunt group mailbox configuration.................................................................
35
Configuring a group mailbox.....................................................................................................................
35
Voicemail tab field descriptions........................................................................................................
36
Configuring Message Waiting Indication...................................................................................................
38
Hunt group mailbox access.......................................................................................................................
39
Message Waiting Indication access methods...................................................................................
39
Short code and button access..........................................................................................................
39
Remote access.................................................................................................................................
40
Announcements........................................................................................................................................
40
Configuring announcements............................................................................................................
40
Announcement recordings...............................................................................................................
41
Chapter 5: Auto attendant configuration..........................................................................
43
Creating an auto attendant.......................................................................................................................
44
Auto Attendant tab field descriptions................................................................................................
45
Prompt recordings.....................................................................................................................................
46
Routing incoming calls to an auto attendant.............................................................................................
47
About transferring calls to an auto attendant............................................................................................
48
Implementing Standalone Voice Mail for the Avaya B5800 Branch Gateway June 2012 5
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