Avaya B5800 User Manual download pdf (Page 51)

8. Create an auto attendant and select the key that the caller should use. See Creating

an auto attendant on page 44 for more information.

a. Set the Action to Normal Transfer.

b. In the Destination drop-down box, type the short code.

Following the example shown in step 6, type *99.

9. Click OK.

10. Select File > Save Configuration to save the changes back to the system.

External callers to the auto attendant who select the right option are asked to enter

the mailbox number and then the mailbox access code. If entered correctly, they

can collect messages.

Configuring Park and Page for an auto attendant

Before you begin

This procedure provides the steps required to configure Park and Page for an auto attendant.

To create an auto attendant for the B5800 Branch Gateway system, see Creating an auto

attendant on page 44.

Park and Page requires a licensed voicemail port.

Procedure

1. From the System Manager console, select the B5800 Branch Gateway device and

click Edit to edit the system configuration for the device. IP Office Manager will be

launched on your PC. For more information, see Editing a B5800 Branch Gateway

system configuration from System Manager on page 12.

2. In the left navigation pane, click Auto Attendant.

3. Select the auto attendant for which you want to configure Park and Page.

4. Click the Actions tab.

5. Click the key (1 to 9, *, or #) for which you want to configure Park and Page.

6. Click Edit.

7. In the Edit Action section, in the Action drop-down box, select Park And Page.

8. In the Park ID field, enter the park slot base number (maximum is eight).

9. In the Paging Number drop-down box, select the extension or hunt group to which

you want to configure Park And Page.

10. In the Retry Count box, use the up and down arrows to select the number of page

retries. You can select up to 5 retries.

Configuring Park and Page for an auto attendant

Implementing Standalone Voice Mail for the Avaya B5800 Branch Gateway June 2012 51

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Avaya B5800 User Manual Page 51