Avaya B5800 User Manual download pdf (Page 52)

11. In the Retry timeout field, use the up and down arrows to set the amount of time

to elapse before the page is repeated. The time is set in 15–second increments.

12. If you are using a pre-recorded .wav file as a greeting, in the Recording Name drop-

down box, select the appropriate file (the .wav file converted into a .c11 file).

Note:

Standalone Voice Mail does not support using pre-recorded .wav files as

greetings.

13. Click OK.

14. Select File > Save Configuration.

Park and Page prompt recordings

When you add an auto attendant, four system short codes are automatically created. The short

codes *81XX, *82XX, *83XX, and *84XX are automatically added for use with all auto

attendants for the morning, afternoon, evening, and menu option greeting respectively. These

system short codes use a telephone number in the form of AA:”N”.”Y” where N is the auto

attendant number that is dialed and Y is 1, 2, 3, or 4 for the morning, afternoon, evening, or

menu option greeting.

To support the Park and Page feature, the short codes *800XX, *801XX...*809XX, *850XX,

and *851XX are automatically created to record Page prompts. These short codes use a

telephone number in the form of AA:N.Y where N is the auto attendant number that is dialed

and Y is from 00 to 11 for the key programmed for Park and Page.

Dial By Name

The Dial By Name feature can be selected as an auto attendant option. Callers selecting this

option are asked to dial the name they require and then press #. The recording name prompts

of matching users are then used to allow the caller to make their selection.

The name order (First then last or Last then First) is set through the Dial by Name Match

Order setting in the auto attendant on the Auto Attendant tab.

The name used for matching is taken from the user's configuration within the B5800 Branch

Gateway configuration. The Full Name is used if set, otherwise the Name is used.

Users are excluded from Dial By Name if they:

Auto attendant configuration

52 Implementing Standalone Voice Mail for the Avaya B5800 Branch Gateway June 2012

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Avaya B5800 User Manual Page 52