Avaya 3100 Mobile Communicator and Security User Manual download pdf (Page 67)

the Avaya 3100 Mobile Communicator Web Administration Console as an administrator on

page 16.

1. Click the User Info tab.

2. On the User Info page, click the User ID of the user whose statistics you want to

check.

3. Check the User statistics.

4. To update the statistics snapshot, click Refresh.

To automatically refresh the statistics every 5 seconds, select the check box.

Procedure job aid

Use the following table to understand user statistics fields.

Field Description

Calling

Incoming call (IC)

The total number of incoming calls for this user

Outgoing call

(OC)

The total number of outgoing calls for this user

Move call (MV) The total number of calls that have moved between the user’s desktop

phone and the client application.

Swap call (SC) The total number of swap call operations.

Transfer call (TC) The total number of call transfers.

Call cancel (CCL) The total number of cancelled calls.

Buddy List

Buddy group

renames (BGN)

The total number of buddy groups renamed.

Buddy group

adds (BGA)

The total number of buddy groups added.

Buddy group

removes (BGR)

The total number of buddy groups deleted.

Buddy adds

(BDA)

The total number of buddies added.

Procedure job aid

Administration and Security October 2010 67

1 ... 66 67 68 ... 116

No comments

Avaya 3100 Mobile Communicator and Security User Manual Page 67