Avaya CallPilot Manager User Manual download pdf (Page 66)

Chapter 6 Setting up the Auto Attendant

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Setting up a CLID Routing Table

Setting up a CLID Routing Table involves:

• entering a telephone number

• assigning a destination such as a Greeting Table, mailbox, extension, or a CCR Tree or node

To add a telephone number to the CLID Routing Table

1 Click the Auto-Attendant heading.

2 Click the CLID Routing Table link.

The CLID Routing Table page appears.

3 Click the Add button.

The CLID Setup page appears.

4 In the Calling Line ID box type the telephone number you want to add.

5 At the Transfer To option, assign how you want the telephone number to transfer. If you want

calls from this number to transfer to:

• a Greeting Table, select the Greeting Table option and from the list box select a Greeting

Table number

• an extension, select the Extension option and in the box type the destination extension

number

• a mailbox, select the Mailbox option and in the box type the destination mailbox number

• a CCR Tree, select the CCR Tree option, from the list box select the CCR Tree number.

You can leave the Path box empty to route the caller to the Home node of the Tree. To

route the caller to a specific node of a Tree, in the Path box type the sequence of digits the

caller presses to go from the Home menu to the target node.

6 Click the Submit button.

Note: For more information on assigning a CCR Tree destination refer to “Making a

CCR Tree a destination in the CLID Routing Table” on page 83.

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Avaya CallPilot Manager User Manual Page 66