Avaya B5800 User Manual Page 173
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Chapter 12: Voicemail configuration
This chapter provides the procedures to configure the voicemail system that the B5800 Branch Gateway
will use. If Embedded Voicemail or Standalone Voice Mail are configured, see one of the following
documents for information on how to configure user mailboxes, hunt group mailboxes, and auto
attendants:
• Implementing Embedded Voicemail for B5800 Branch Gateway Release 6.2, document number
18-604098
• Implementing Standalone Voice Mail for B5800 Branch Gateway Release 6.2, document number
18-604088
Note:
Standalone Voice Mail must be installed on a separate Linux server.
Voicemail options
The B5800 Branch Gateway system uses its Embedded Voicemail by default. However, a
number of other voicemail options are supported.
• Embedded Voicemail — Embedded Voicemail uses the system SD card in the B5800
Branch Gateway system control unit for storage of prompts and messages. Embedded
Voicemail supports mailboxes for all local extension numbers, announcements to waiting
callers, and auto attendants (up to 40) for external calls. Its capacity is limited to 15 hours
of recorded messages, prompts and announcements. Embedded Messaging Port
licenses must be purchased with sufficient quantity to support the configured number of
ports.
• Standalone Voice Mail — Standalone Voice Mail provides additional port capacity
provided on a Linux server. You must have a Linux server installed to use this option.
When you select this option, you must enter the IP address of the Linux server where
Standalone Voice Mail is installed. This option provides a maximum capacity of 40 ports
while the Embedded Voicemail option provides a maximum capacity of 6 ports.
Embedded Messaging Port licenses must be purchased with sufficient quantity to support
the configured number of ports.
• Avaya Aura Messaging — The B5800 Branch Gateway system can be configured to
use Avaya Aura Messaging as its voicemail server when Session Manager is used as the
core SIP router. See
Configuring B5800 Branch Gateway to use Avaya Aura Messaging
for voicemail on page 177 for more information. When Avaya Aura Messaging is used
as the central voicemail system, at each branch you have the option to still use the local
Embedded Voicemail or Standalone Voice Mail for auto attendant operation and for
Implementing B5800 Branch Gateway for a CS 1000 Configuration October 2012 173
- Configuration 1
- PSTN trunking configurations 13
- Voicemail support options 14
- Management 14
- Licensing 16
- WebLM license management 17
- B5800 Branch Gateway licenses 18
- License modes 19
- System components 20
- B5800 Branch Gateway overview 22
- Supported telephones 23
- Software applications 26
- Supported country locales 27
- Related resources 29
- Avaya Mentor videos 30
- Training 30
- Web sites 30
- Revision history 31
- Gateway deployments 33
- Option 1 34
- Option 2 35
- Configuration considerations 35
- Chapter 3: Planning 37
- Dial plan considerations 38
- Dial plan example 38
- Voicemail considerations 39
- Planning 40
- Power supply backup (UPS) 43
- Grounding 46
- Wall and rack mounting 46
- Voice compression channels 46
- Measuring channel usage 48
- Environmental requirements 49
- Space requirements 50
- External expansion modules 51
- Rack space requirements 52
- Rack module positioning 53
- Installation requirements 54
- Installation checklist 55
- Tools and equipment required 56
- Unpacking equipment 57
- SD card preparation 58
- Creating a configuration file 59
- Adding a configuration file 60
- Adding music-on-hold files 60
- Base card insertion 65
- Installing a base card 66
- Wall mounting 67
- Rack mounting 69
- Important: 70
- DS phone IROB installation 76
- Analog phone barrier boxes 77
- Rack mounting barrier boxes 78
- PC requirements 80
- Installer PC connection 81
- Applying power to the system 83
- About the LEDs 85
- Trunk daughter card LEDs 86
- Default configuration 87
- Connecting phones 89
- Other DCP short codes 93
- Getting inventory 98
- Configuring user PLDS access 99
- Creating a software library 100
- About this task 101
- Procedure 101
- Comments? [email protected] 102
- Starting System Status 103
- Starting System Monitor 104
- Administration software suite 106
- Configuration checklist 107
- Initial branch configuration 112
- Before you begin 113
- Activating license files 114
- WebLM server 115
- Session Manager 117
- Bulk importing of devices 128
- Creating a system template 131
- Applying the system template 133
- Creating an endpoint template 133
- Disabling unused trunks 135
- Digital trunk clock source 136
- Setting the trunk prefixes 138
- Enabling SIP trunk support 140
- System tab field descriptions 142
- Adding an Avaya Aura 146
- Session Manager line 146
- VoIP tab field descriptions 149
- Avaya Aura 152
- Secondary Avaya Aura 153
- Manager line 155
- Gateways from System 159
- Chapter 11: Session Manager 167
- Viewing the SIP domains 168
- Creating locations 168
- Creating adaptations 169
- Creating SIP entities 169
- Creating entity links 170
- Creating time ranges 171
- Creating routing policies 171
- Creating dial patterns 172
- Voicemail options 173
- Messaging for voicemail 177
- Voicemail configuration 178
- Fallback 182
- 5. Click the Upload button 185
- User administration 188
- PLDS Overview 191
- Registering for PLDS 192
- About license activation 192
- Types of license activation 193
- Regenerate License files 199
- Licensing on page 16 200
- Default passwords 206
- System shutdown 208
- Rebooting the system 210
- About changing components 211
- Adding a new component 213
- Swapping extension users 214
- Office Manager 217
- System Manager 217
- Using the upgrade wizard 219
- State Switch 1 Switch 2 221
- Closed *39 *42 221
- EXT O/P connections 222
- Example 1: ISDN terminal 223
- Example 2: video conference 224
- Castlerock SNMPc V5.0.1 229
- Enabling SNMP trap sending 231
- DTE port maintenance 232
- Reset button 240
- Creating a WAN link 241
- Additional system procedures 242
- Card maintenance 244
- Card specification 245
- SD card folders 245
- Booting from the SD cards 246
- Post boot operation 247
- Boot alarms 247
- Formatting an SD card 248
- Recreating an SD card 249
- Viewing the card contents 250
- Upgrading the SD card locally 259
- Memory card removal 261
- Memory card startup 263
- Safety statements 265
- Lithium batteries 266
- Trunk interface modules 267
- Port safety classification 267
- EMC cautions 268
- Australia 269
- European Union 272
- New Zealand 272
- FCC notification 272
- Compliance with FCC rules 274
- Branch Gateway and SIP 277
- Well known ports 278
- Registered ports 278
- Dynamic ports 278
- Firewall types 279
- Firewall policies 280
- TFTP port usage 280
- Port usage diagram 287
- Centralized call control 291
- Branch PSTN override 294
- PSTN trunk fallback 296
- How authorization codes work 301
- Force authorization codes 303
- Authorization codes 304
- Avaya B5800 Branch Gateway 305
- Table 2: Avaya Aura 306
- Table 3: Avaya Aura 306
- Deskphones 309
- 4.3 phones 314
- Glossary 317
- Native extension 318
- Numerics 319
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