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IP Phone 1140E diagnostics 125
•
To manually enter parameters, use the BKSpace or Clear
Context-sensitive soft keys to edit the default entry. BKSpace deletes
each character as the key is pressed. Clear deletes the entire entry.
•
Each parameter must have a corresponding entry. An audible beep
indicates a field entry must be made before advancement to the next
parameter.
Problem: Firmware Download Failure
If you are having trouble downloading firmware, review the following bullets.
•
Is the TFTP IP address correct within the 1140E device settings menu?
•
Is the IP Phone 1140E connecting to the TFTP server log?
Check any firewall configuration settings to allow TFTP protocol access.
Is the syntax within the 1140e.cfg or 1140eSIP.cfg correct? See
Provisioning file supported sections in the chapter "Configure the
provisioning server" (page 25). Supported sections describe the syntax
of the configuration file.
•
Does DOWNLOAD_MODE = AUTO and is VERSION less than the
current running firmware version? If a file does not download using the
AUTO selection, it is possible the version number is not high enough. A
version number exists permanently on the IP Phone 1140E until a higher
version number is downloaded through the device configuration file or
you select Srvcs, System, Erase User Data on the IP Phone 1140E.
•
Check FILENAME. Does this exist on the TFTP server?
• Check to make sure your firewall settings allow for the provisioning
protocol (TFTP, FTP, OR HTTP) to go through.
There is a chance of fir mware download failure, leaving the IP Phone 1140E
with no valid application code and only the boot loaders. If this happens, the
boot loaders are executed and handle the application download.
Problem: Firmware Conversion Failures
There are four different boot loaders in the FLASH and application load.
Various boot loaders are used to recover the IP Phone 1140E in case of
any failure occurs.
•
If a conversion fails before anything is written to FLASH, the IP Phone
1140E reboots with the UNIStim Firmware load.
•
If the firmware download fails while the application is being written to
FLASH, there are two possible recovery methods:
— If an application file was not created, after power up the IP Phone
1140E jumps to the BootC loader and downloads a new application
load using the same mechanism as the application.
SIP Fir mware Release 1.1 for IP Phone 1140E Administration
NN43113-300 02.05 Standard
27 May 2008
Copyright © 2008, Nortel Networks
.
- Phone 1140E Administration 1
- Contents 3
- Index 127 5
- 6 Contents 6
- New in this release 7
- 8 New in this release 8
- How to Get Help 9
- 10 How to Get Help 10
- Introduction to this guide 11
- Related publications 13
- 14 Introduction to this guide 14
- Overview 15
- Related documentation 16
- Installation overview 17
- 18 Overview 18
- Figure 2 18
- Introduction 19 19
- Figure 3 19
- Supported SIP proxy servers 20
- Before installation 21
- Preinstallation 23 23
- 24 Before installation 24
- How provisioning works 25
- Procedure 3 26
- Figure 4 27
- Sample provisioning file 27
- IP Phone 1140E 30
- Device configuration commands 34
- ATTENTION 36
- Feature configuration commands 36
- QoS and ToS commands 44
- Tone configuration commands 45
- NAT configuration commands 47
- VQMon configuration commands 48
- System commands 50
- Dialing function description 52
- Dialing plan 52
- Figure 7 53
- Figure 8 53
- Figure 9 54
- Figure 10 55
- DRegex rules 55
- Downloadable WAV files 56
- Configure the DHCP server 57
- Full DHCP mode 58
- SIP IP Phone class identifier 59
- DHCP VLAN Auto Discovery 61
- 62 Configure the DHCP server 62
- Procedure 4 63
- Installing the IP Phone 1140E 63
- Figure 11 65
- IP Phone 1140E connections 65
- 1140E firmware 67
- Procedure 6 68
- Procedure 7 69
- 3. [FW] Finished 77
- Voice Quality Monitoring 79
- Server set-up 80
- How VQMon works 80
- Introduction 81
- Authorization 83
- Device ID 83
- Password 83
- NO DHCP mode 83
- Net Mask 84
- Voice VLAN 84
- VLAN Filter 85
- Disable PC Port 85
- Data VLAN 86
- PC-Port Untag all 86
- Ignore GARP 87
- Provisioning 87
- NAT Traversal 88
- PVQMon IP 88
- Configure the device settings 89
- STUN S2 IP: 96
- (Single Call Arrangement) 97
- Privacy access codes 98
- Location information 99
- Dialing plan configuration 100
- Characteristics of E911 calls 100
- IP Phone 1140E restrictions 101
- NN43113-300 02.05 Standard 102
- 27 May 2008 102
- NAT firewall traversal 103
- 104 NAT firewall traversal 104
- Three-port switch and VLAN 105
- Phone 1140E 109
- SIP responses 110
- Default error handling 115
- SIP header fields 115
- SDP and Call Hold 119
- Transport layer protocols 119
- SIP security authentication 119
- SIP DTMF Digit transport 120
- Supported subscriptions 120
- Supported instant messaging 120
- Nortel unencrypted Yes 121
- Nortel encrypted Yes 121
- Procedure 14 123
- Reloading UNIStim Firmware 123
- IP Phone 1140E diagnostics 124
- Symbols/Numerics 127
- 128 Index 128
- Index 129 129
- 130 Index 130
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